I guess T-Mobile must really be afraid of Perez Hilton or the impending class action lawsuits that are sure to be filed. Or perhaps, they’re afraid of customers defecting to another carrier? I say that because a statement was posted on the T-Mobile support forum that points to one of those conclusions. Here’s the part that you care about:
In the event certain customers have experienced a significant and permanent loss of personal content, T-Mobile will be sending these customers a $100 customer appreciation card. This will be in addition to the free month of data service that already went to Sidekick data customers. This card can be used towards T-Mobile products and services, or a customer’s T-Mobile bill. For those who fall into this category, details will be sent out in the next 14 days – there is no action needed on the part of these customers. We however remain hopeful that for the majority of our customers, personal content can be recovered.
I guess that means that the personal content of Sidekick users is only worth $100 to T-Mobile. Granted they aren’t the cause of this as this is clearly a Danger/Microsoft mess that T-Mobile is forced to clean up, but still you think they could do better than $100.
Perhaps Perez Hilton has the right idea and Sidekick users should consult their lawyers and sue T-Mobile and Danger/Microsoft. I know that the contacts and personal data on my smartphone are worth way more than $100. I’m sure that is true for users of Sidekicks as well. Perhaps T-Moblie and Danger/Microsoft didn’t get the memo.