Archive for March 16, 2017

Rogers Ignite Gigabit Internet: It Is Working Again… Mostly

Posted in Commentary with tags on March 16, 2017 by itnerd

Let me bring you up to speed with my latest issue with Rogers Ignite Gigabit Internet. After I posted the original story, my issue got escalated to the Office Of The President at Rogers. That means that my issue was being taken seriously by Rogers. That might have something to do with:

A) My profile as a blogger.

B) The fact that I was considering bolting to Bell to get decent Internet service.

C) All of the above.

Now the person that I was dealing with was extremely responsive and attentive. I will give him points for that. However, I am not sure if he had to do much. I say that because during this period, Rogers had two serious outages. And I do mean serious. Now once they were resolved, things actually improved greatly and my connection was almost back to normal. But it wasn’t totally normal as I still suffer from the occasional lag spike that is short lived. As in lasting for just a second or two. But even that was a huge improvement over what I was dealing with before, thus I can live with that. But this wasn’t there before Rogers rather problematic rollout of DOCSIS 3.1 which I have documented here since late last year. Thus it is safe to say that Rogers still has a lot of work to do before I consistently get the service that I am paying for, and I had previous to that rollout.

Speaking of paying, the upshot of this experience was that the Office of The President dropped the cost of our TV, Internet and home phone from $195 a month to $155 a month until April 2019. This is a $40 reduction that they served up because according to them my wife and I were long standing customers of Rogers and they appreciate our business. The cynic in me also thinks that this is due to the fact that we were thinking of bolting to Bell because of these Internet issues and this is a way to keep us from doing that. But whatever the reason, we’ll take it. Lower telco costs in Canada are always a good thing as Canadians pay way too much in the first place for their telco services. Having said that, it’s not going to stop us from bolting if we continue to have issues in the future as we’ve tried out Bell’s Fibe Gigabit Internet in our friends units, and it is very tempting to switch to that because of the speed it offers both upstream and downstream and the fact it according to my tests offers a very low latency connection to the Internet.

Rogers clearly has issues with their Ignite Internet service and their rollout of DOCSIS 3.1. A quick look at places like Red Flag DealsDSLReports, and even their own Rogers community forums illustrate this. They really need to get a handle on this and quickly. Otherwise the bad press that issues like these generate will simply mount to the point where it will be difficult for them to get customers in areas where Bell offers a competitive product. And even in areas where they don’t have to worry about Bell. I’m sure Rogers and their shareholders don’t want that. Thus they may want to redouble their efforts to have a stable and reliable Internet offering.


Security Expert Exposes Phishing Gang That Targets Victims of iPhone Theft

Posted in Commentary with tags on March 16, 2017 by itnerd

Brian Krebs is one of the foremost experts in computer security having broken a number of stories that cover topics such as Spam, ATM skimming and the like. Now he’s do it again by showing you a phishing gang that is targeting victims of iPhone theft. You see, with the Find My iPhone feature and Activation Lock, any stolen iPhone can be remotely erased and bricked making them worthless. Thus criminals are now resorting to Phishing to bypass Apple’s security. Krebs in turn has exposed one gang who is renting out their services to iPhone thieves everywhere. I encourage you to read the article as it is very eye opening.

In the meantime, if you lose your iPhone or it is stolen, Find my iPhone is a great way to make that stolen iPhone a high tech paperweight. Here’s a link to everything that you need to know about Find My iPhone. More importantly, if you get an e-mail or a text message from someone claiming to be Apple saying that your phone has been found, do not click any links inside the text message. Apple will never send a message like this and all you will do is give the bad guys the means to sell your iPhone.


WhatsApp & Telegram Flaw Allows Hijacking Of Accounts…. But Don’t Worry…It’s Fixed

Posted in Commentary with tags , on March 16, 2017 by itnerd

A flaw in in the web version of Telegram and WhatsApp has been discovered that via a specially crafted image, allows a hacker to hijack the account. The flaw was discovered by CheckPoint and here’s what you need to know:

The exploitation of this vulnerability starts with the attacker sending an innocent looking file to the victim, which contains malicious code.

The file can be modified to contain attractive content to raise the chances a user will open it. In WhatsApp, once the user clicks to open the image, the malicious file allows the attacker to access the local storage, where user data is stored. In Telegram, the user should click again to open a new tab, in order for the attacker to access local storage. From that point, the attacker can gain full access to the user’s account and account data. The attacker can then send the malicious file to the all victim’s contacts, opening a dangerous door to a potentially widespread attack over the WhatsApp and Telegram networks.

Since messages were encrypted without being validated first, WhatsApp and Telegram were blind to the content, thus making them unable to prevent malicious content from being sent.

For those of you who are more visual, here’s a video of the pwnage in action:


The good news is that this is already fixed by both parties. And better yet, the phone app appears not to be affected. Still, I’d advise that users of either web app avoid opening suspicious files and links from unknown users and flush your browser cache every once in a while.