The Register is reporting on a class action lawsuit related to people being “forced” to update to Windows 10:
The complaint [PDF], filed in Chicago’s US District Court on Thursday, charges that Microsoft Windows 10 is a defective product and that its maker failed to provide adequate warning about the potential risks posed by Windows 10 installation – specifically system stability and data loss.
Microsoft “failed to exercise reasonable care in designing, formulating, and manufacturing the Windows 10 upgrade and placing it into the stream of commerce,” the complaint claims. “As a result of its failure to exercise reasonable care, [the company] distributed an operating system that was liable to cause loss of data or damage to hardware.”
The attorneys representing the trio are seeking to have the case certified as a class action that includes every person in the US who upgraded to Windows 10 from Windows 7 and suffered data loss or damage to software or hardware within 30 days of installation. They claim there are hundreds or thousands of affected individuals.
The complaint enumerates a number of alleged problems with the way the Windows 10 update presents itself to Windows users, noting that it “often installs itself without any action being taken by the consumer.”
While I question the “system stability and data loss” part as that seems a bit over the top, there were a ton of reports of people going to sleep with Windows 7 or 8.1 and waking up with Windows 10. Thus if this lawsuit does have legs, this might be a problem for the folks in Redmond. This might be worth keeping an eye on.
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This entry was posted on March 27, 2017 at 8:21 am and is filed under Commentary with tags Microsoft. You can follow any responses to this entry through the RSS 2.0 feed.
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Class Action Lawsuit Over Windows 10 Updates Served Up
The Register is reporting on a class action lawsuit related to people being “forced” to update to Windows 10:
The complaint [PDF], filed in Chicago’s US District Court on Thursday, charges that Microsoft Windows 10 is a defective product and that its maker failed to provide adequate warning about the potential risks posed by Windows 10 installation – specifically system stability and data loss.
Microsoft “failed to exercise reasonable care in designing, formulating, and manufacturing the Windows 10 upgrade and placing it into the stream of commerce,” the complaint claims. “As a result of its failure to exercise reasonable care, [the company] distributed an operating system that was liable to cause loss of data or damage to hardware.”
The attorneys representing the trio are seeking to have the case certified as a class action that includes every person in the US who upgraded to Windows 10 from Windows 7 and suffered data loss or damage to software or hardware within 30 days of installation. They claim there are hundreds or thousands of affected individuals.
The complaint enumerates a number of alleged problems with the way the Windows 10 update presents itself to Windows users, noting that it “often installs itself without any action being taken by the consumer.”
While I question the “system stability and data loss” part as that seems a bit over the top, there were a ton of reports of people going to sleep with Windows 7 or 8.1 and waking up with Windows 10. Thus if this lawsuit does have legs, this might be a problem for the folks in Redmond. This might be worth keeping an eye on.
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This entry was posted on March 27, 2017 at 8:21 am and is filed under Commentary with tags Microsoft. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.