Archive for February 7, 2019

AI, Cloud, and Security Are Top Priorities for Enterprise Legal Departments: OpenText

Posted in Commentary with tags on February 7, 2019 by itnerd

OpenText, the global leader in Enterprise Information Management (EIM), today announced findings from a new report indicating two thirds of legal professionals believe spending on artificial intelligence (AI) will increase in 2019. Survey results, previewed at Legaltech 2019 in conjunction with Ari Kaplan Advisors, demonstrate the convergence of multiple disciplines and the expanding responsibilities of corporate legal operations professionals. Today’s corporate legal leaders are shaping IT strategy with an eye towards litigation-readiness and partnering with security teams on data breach response plans.

The rise of the cloud and the emergence of AI represent progress, but technology adoption will be a long-term endeavor, and this study highlights the willingness to adopt new technologies. With discussions increasingly focused on innovation, efficiency and the next generation of legal practice, legal operations leaders are at the forefront of piloting new technology, executing strategic initiatives, and helping senior leadership navigate the evolving risk and compliance landscape.

Key findings from the survey include:

  • Movement toward the cloud continues: The majority of respondents, 83 percent, rated their organization’s current use of cloud-based tools at a three or above on a 1-5 scale. Further, an impressive 94 percent rated their company’s openness to implementing cloud solutions in the coming year at three or higher.
  • The use of AI is growing: Within legal departments, 34 percent of respondents currently use AI (up from 23 percent in 2017). However, 66 percent of respondents believe that spending on AI solutions will increase in 2019.
  • Focus on security is strong, but sensitive: A full 91 percent reported the legal department’s influence on information security decisions has increased, with 49 percent claiming the legal team is much more involved in information security. Having a seat at the table is significant as 91 percent of respondents also reported they have data security concerns around distributing electronically stored information to multiple discovery vendors and law firms.
  • The GDPR is driving major eDiscovery, privacy and security changes: With 80 percent of respondents advising data privacy concerns are affecting how they handle discovery and investigations, the impacts of regulations such as GDPR are starting to be realized by legal professionals. 49 percent of respondents reported the volume of government or regulatory investigations has grown over the past 12 months.
  • ECM joins the legal tech development conversation: 74 percent of participants reported if their ECM systems were integrated with their eDiscovery systems, it would be beneficial for the legal department.

OpenText provides the legal market with a broad and diverse set of solutions for enterprise-grade eDiscovery, forensic data collection, legal documents management, AI-assisted search, contract analysis, and more. OpenText continues to invest in the legal sector and on January 31, 2019 announced the acquisition of Catalyst Repository Systems, Inc. (Catalyst), a leading provider of eDiscovery solutions for corporate legal departments and top law firms. Catalyst will be integrated into OpenText’s Discovery Solutions, helping customers further leverage their technology investments and benefit from OpenText’s continued investments in innovation.

Integrated products and services from OpenText support the business practices, information management, electronic discovery reference model (EDRM) needs, and proactive compliance requirements of the legal industry. For more information visit: https://www.opentext.com/products-and-solutions/industries/legal.

Research methodology

Ari Kaplan Advisors interviewed 35 legal operations leaders with Fortune 500 and 1000 companies between July and August 2018 (17 of whom were interviewed for the 2017 report). Eighty percent served as their organization’s director of legal operations (or in an equally senior role). Most had traditional responsibilities for outside counsel and vendor management, legal technology administration and budgeting, while others participated in or led initiatives related to e-Discovery, advanced strategic planning, talent utilization and business process improvements. Forty-nine percent were from companies with revenues of more than $10 billion and 83 percent were with organizations with revenues of more than $5 billion. Two-thirds were at companies with more than 10,000 employees and 91 percent were with organizations maintaining more than 5,000 employees.

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Sprint Business Wi-Fi With Cisco Meraki Makes Networks Scalable, Smarter and Easier to Manage

Posted in Commentary with tags on February 7, 2019 by itnerd

Sprint Business Wi-Fi with Cisco Meraki allows information systems and information technology decision makers to build corporate networks that not only have superior visibility worldwide, but are also easier and faster to scale, more secure, and more easily managed with just one simple cloud-based dashboard and a single Sprint point of contact. Leveraging the Cisco Meraki portfolio enables deployment of advanced security solutions and networking technologies – all managed through a common platform.

The Future of Wi-Fi Networks: Simple Management.

Your Sprint Business team, builds and manages a smarter, more powerful Wi-Fi network that includes:

  • Installation
    • Pre/post RF site survey
    • Complete design capabilities
    • Domestic and international installation
  • Intelligent Wi-Fi
    • Flexible deployment; enterprise and guest Wi-Fi with advanced analytics and marketing tools
  • Managed Services
    • Complete monitoring and management
    • World-class business analytics: location analytics, user analytics and more
  • Security
    • Globe-leading security, with Firewall included
  • Cisco Meraki Ecosystem
    • Access points, security appliances, switches, security cameras, analytics and more are included, easily integrated and managed from a cloud-based dashboard
    • Simplified licensing, maintenance and support

With just one point of contact and support team, Sprint Business can transform and manage an entire organization’s information systems operation to make doing business easier and smarter – from SMBs, enterprises to government organizations. Powerful converged solutions leverage the best in next-generation wireless, a world-class wireline network that connects more than 195 countries, leading IT management features and the ground-breaking Curiosity IoT platform to take on the global challenges of today and tomorrow.

Learn more about Sprint Business Wi-Fi today.

Apple Has Completely Mishandled Their Response To The FaceTime Bug

Posted in Commentary with tags on February 7, 2019 by itnerd

We are now approaching the end of the second week of the FaceTime bug which is a bug that allows people to listen in on conversations without user interaction or knowledge. Which of course is a big, big deal. This is easily the biggest and most serious bug that Apple has had to deal with. At least since the Root access bug. At least in that situation, Apple owned responsibility quickly and pushed out a software update to address the problem in under 24 hours. But with the FaceTime bug, all Apple has done is disable the Group FaceTime feature from their end and given vague promises of when this will be fixed. First it was going to be last week, then at the end of last week it was going to be this week. In the meantime, Apple has been sued, and then sued again. New York State is investigating the bug, and the US Congress is asking some very pointed questions about the bug and how Apple handled it. Not to mention that Apple didn’t respond to the teenager who found the bug, and then thanked them after his discovery went viral when his parents went to the media due to the fact that Apple didn’t respond to them. It also didn’t help Apple when news of them sitting on the bug until it went public surfaced:

Clearly this all points to one thing. Apple is mishandling their response to this bug. Badly. This is a company that’s approaching a market cap of a trillion US dollars. But something like this seems to throw them off kilter easily which is quite shocking. After all, with the root access bug they proved that they could take a problem and fix it quickly. So why isn’t that happening here? Perhaps the bug is more complex to fix? Perhaps they’re taking extra time to make the fix perfect? Who knows? Apple is not saying and that is part of the problem. Two public statements about the biggest bug that Apple has had to deal with with vague timelines to a resolution is no longer going to cut it. Especially since they took Group FaceTime which is a major feature that they bragged about less than year ago completely offline to mitigate the threat that this bug causes. The optics of having that feature offline for almost 2 weeks cannot be good.

Here’s the bottom line. Apple really needs to be a hell of a lot more transparent here because this is doing great damage to their reputation. So far they haven’t done so, and this crisis has now reached the point that even if they release a fix for the FaceTime bug today, it will do little to change the view that Apple has completely botched their response to this issue. If I were Tim Cook, I’d put all my cards on the table right now as to how and when this will be fixed. Plus I would outline in detail why this will not happen again. I would be 100% transparent and be open to answering questions from anyone on this. If Apple wants to regain the trust of their users, that is the only way it will happen.

UPDATE: The fix is coming today for iOS in the form of iOS 12.1.4. Not that it helps to fix their reputation. But it is a start I suppose.

Review: 2019 Mazda CX-5 Signature – Part 4

Posted in Products with tags on February 7, 2019 by itnerd

If you’re looking for technology in the Mazda CX-5 Signature, there’s a lot of it. Some of it which is really different. But there are two things missing. Before I get to that, let’s start with the safety technology:

  • Blind Spot Monitoring: This system keeps an eye out for cars in your blind spots so that you don’t hit them when changing lanes. It works well as the area of detection was large enough to keep me safe, but not so large that it created false positives.
  • Lane Departure Warning With Lane Keep Assist: If you cross over into another lane, this system will buzz you on either the right or the left side. The buzz really gets your attention I must say. You can also set it to vibrate the steering wheel.
  • Rear Cross Traffic Alert: If you back out of a parking space in a busy shopping mall and you have limited visibility to your left and right, you’ll love this system as you will be warned of any cars that cross into your path.
  • Adaptive Front Lighting System and High Beam Control: I wrote about this previously and I have to admit that on some of the back roads that I drive at night, this feature comes in handy. I was always able to see what was in front of me clearly. One thing that I really appreciated was the fact that the LED headlights were very bright.
  • Radar Based Cruise Control: I really liked this feature as you can set the speed you want and the distance that you want to have between yourself and the car in front of you, and you can pretty much let it slow down and speed up depending on the conditions. It’s very handy on long highway drives.
  • Smart City Brake Support: Let’s say that you you do not react in time to a car that panic stops in front of you. This Mazda is capable of coming to a stop on it’s own, or slowing down to make the impact less severe. You can get more details on this system here.
  • Rear Backup Camera: The camera is a fisheye camera that has an impressive degree of clarity. You can see anything and everything that is behind you when you’re backing up. One thing to note is that the camera is exposed and that became a bit of an issue when backing up as I couldn’t use it to back the CX-5 Signature into a parking space.
  • You get anti-lock brakes, traction control, stability control, and electronic brake force distribution. Plus you get hill launch assist which keeps you from rolling backwards when you’re on a hill.
  • Finally, you get dual front air bags, dual front side air bags and dual side air curtains.

The next piece of technology that stood out was this:

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The Mazda Active Driving Display is a heads up display that places everything from speed and blind spot monitoring info, to navigation and warning for the lane monitoring, and how close you are to the car in front of you. On top of that, the car is capable of reading speed limit and stop signs so that it can display them on this heads up display in color. It works very well with the only thing that I should mention is that polarized driving sunglasses will filter the display out. Thus choose your sunglasses carefully.

The best piece of technology that is in the Mazda CX-5 Signature is the inclusion of Mazda Connect. The combination of the 8″ touchscreen  and the HMI (Human Machine Interface) Commander Switch gives the driver a easy to learn, easy to use infotainment system. I wrote about it in detail here and this iteration seems to be a bit faster than I have found it to be in the past. But there’s more to Mazda Connect this time around as Apple CarPlay and Android Auto are included. And it’s the best implementation of Apple CarPlay and Android Auto I have seen. I wrote an in depth report on Apple CarPlay and Android Auto in Mazda vehicles here. But I highly suggest that you include trying out Apple CarPlay and Android Auto when you test drive a Mazda vehicle.

One other thing that I should mention about Mazda Connect is the enhancements to SiriusXM which include the following:

  • More room for song/artist/genre metadata.
  • Album art display.
  • Channel logos on Now Playing and Station List screens.
  • New SiriusXM features: TuneStart, TuneScan, and TuneMix.

On top of that, SiriusXM Traffic Plus is now onboard and it includes the following features:

  • Live Traffic: View traffic flow and incident information directly on the Mazda Navigation map. This feature is available in 20 different Canadian communities. It ties into the on board navigation system to allow it to better route you.
  • Weather: View Forecasts, Radar Maps, and Severe Weather Alerts.
  • Fuel Prices: Find the lowest fuel prices or the closest fuel stations and see the available fuel types.
  • Parking Information: Find parking locations, pricing, and hours of operation.
  • Sports: Follow your favorite teams sports with play-by-play details and game/event schedules.

SiriusXM Traffic Plus is free for five years. This is separate from the three month trial SiriusXM audio subscription.

A 10 speaker Bose audio system is on board as well that sounds insanely great regardless of what music I threw at it. My new audio torture playlist. includes LookLA, Ruelle, Snoh Aalegra, SAHED, Astrud Gilberto, Jorja Smith, Kali Uchis, and 10,000 Maniacs and the one thing that stood out was Who Needs Forever by Astrud Gilberto sounded amazing as I was hearing details that I have never heard before.

So what’s missing? The Mazda6 Signature and CX-9 Signature have a 360 degree camera and front and rear sensors that keep you from hitting objects. They aren’t present on the CX-5 Signature. If Mazda included them it would take the CX-5 Signature from being a great compact crossover to being perfect.

Finally, there’s actually driving the Mazda CX-5 Signature? You get a proximity key with push button start. Thus all you have to do is press a button on the driver’s door handle. Press it and the car will unlock. Get in, hit the start/stop button and drive away. One nice touch is that the start/stop button will light up with a green light if you press the brake pedal to start. That’s a nice touch to remind you to press the brake pedal to start the car. When you’ve reached your destination, press the start/stop button to turn off the car. Then get out of the car, close the door and walk away. You’ll hear two beeps. One after you close the door and one about 10 seconds later. When you hear both, the car is locked. You never need to pull out the key fob to do any of this. But the key fob does have the ability to lock and unlock the doors and it has the ever useful panic button. As an added bonus, it has a backup key inside the key fob should you need it.

The final part of this review will tie up some loose ends and I’ll give you my final verdict. Watch for it on Friday.

Popular iPhone Apps Secretly Record Your Screen for Analytics Purposes….. With No Way To Detect That It Is Happening

Posted in Commentary with tags , on February 7, 2019 by itnerd

A rather scary report from TechCrunch details that popular iPhone apps may be secretly recording your screen for analytics purposes. As in they captures detailed data like taps, swipes, and even screen recordings without your knowledge. These apps use an API (application programming interface) called Glassbox to do this and details on what they do can be found here. Apps that are known to do this include:

  • Abercrombie & Fitch
  • Hotels.com
  • Air Canada
  • Hollister
  • Expedia
  • Singapore Airlines

So if you have any of those apps on your phone, I’d be wondering if they should stay on your phone. That’s because in the case of the Air Canada app, it doesn’t properly mask data that’s recorded. Which means it is exposing information like passport numbers and credit card information. Which makes this a good time to point out that Air Canada was recently pwned by hackers with their app being the source of the pwnage of passport data among other types of data. So clearly the fact that a company could record your screen secretly has huge ramifications.

What makes this worse is that all of the apps have a privacy policy, but not one makes it clear that they’re recording a user’s screen. Not only that, iOS doesn’t alert you that this is going on with a dialog box that states an app wants control of the screen. Which means if this had not hit the news, nobody would ever know this was going on. But now that this is out there, you can expect a lot of people to start asking questions. And that will likely include Apple as I am going to go out on a limb and say that they’re going to look at what Glassbox does and come up with counter measures to it. In the meantime, these guys aren’t the only ones doing this:

Glassbox is one of many session replay services on the market. Appsee actively markets its “user recording” technology that lets developers “see your app through your user’s eyes,” while UXCam says it lets developers “watch recordings of your users’ sessions, including all their gestures and triggered events.” Most went under the radar until Mixpanel sparked anger for mistakenly harvesting passwords after masking safeguards failed.

It’s not an industry that’s likely to go away any time soon — companies rely on this kind of session replay data to understand why things break, which can be costly in high-revenue situations.

Thus, consider yourself warned. And hopefully someone comes up with a way to identify apps that use this tech so that I can punt them off my phone forever.

UPDATE: Here’s a video that shows what the Air Canada app records: