The IT Nerd

If Apple thought that the release of the 16″ MacBook Pro with a new keyboard design that they’ve dubbed the “Magic Keyboard” would start to put an end to the issues that the problem prone Butterfly keyboard has caused them, they are figuring out that they’re wrong on that front. Reuters picks up the story of what happened on Monday:

U.S. District Judge Edward Davila in San Jose, California said Apple must face claims that its troubleshooting program did not provide an “effective fix” for MacBook design defects, or fully compensate customers for their out-of-pocket expenses while seeking repairs.

You can bet a bunch of Apple lawyers are huddled up at Apple Park trying to figure out how to make sure that this never gets to trial seeing as by changing the keyboard design back to the tried and true scissor design in the 16″ MacBook Pro, the company has all but admitted that the Butterfly keyboard is a problem that they cannot fix. A fact that is highlighted Apple customers who have these dodgy keyboards have replaced as many as four of them without their keyboard issues going away. Face it, Apple is in deep trouble here because they decided to choose design over reliability. And they’re likely about to learn a very painful and expensive lesson.

This entry was posted on December 3, 2019 at 9:14 am and is filed under Commentary with tags Apple. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.