Archive for September 3, 2020

fuelService App Helps Mobility-Challenged Drivers Fill Up At Service Stations Across Canada

Posted in Commentary on September 3, 2020 by itnerd

“fuelService”, a new app designed to assist drivers with mobility challenges, has officially launched across the country in partnership with Shell Canada. The app enables drivers to connect with local Shell Canada service stations who have a service attendant on hand to pump fuel for them.

Filling up the car can be significantly difficult for drivers with mobility challenges. But can also be a challenge for service stations to help, as stations with single attendants on shifts are unable to leave the register for security reasons. 

For drivers not knowing which station can help, means driving from station to station to find one that can. It can also be challenging to ask for assistance at stations, without an existing system in place to accommodate drivers with mobility issues. fuelService recognizes these challenges and addresses this gap, by providing a list of participating stations that can support and a simple way for drivers to signal attendants when they have arrived through the app. 

Using fuelService is easy. Drivers simply open the app and select a nearby service station they would like to visit. fuelService then tells the station when the driver has arrived and provides an estimated wait time for service. Payment can then be done through Shell EasyPay in the Shell app, further simplifying the transaction, but customers can also pay via cash or card. Both the fuelService app and Shell app are available for iPhone and Android phones. 

With over 1,300 of Shell Canada’s sites participating in fuelService, this service will be available in many locations across the country. In collaboration with the CSRO, Shell Canada wants to raise awareness of this offer and make this service available to as many Canadian customers as possible. 

Shell’s partnership with fuelService began in 2017 with the UK. Since then, Shell has signed a global partnership with fuelService– allowing them to accelerate this service into more of its operating countries more easily throughout late 2020 and 2021. This includes the Netherlands, the US, Canada and soon France, Belgium and Luxembourg will be added. 

While the fuelService app is free for customers to use, Shell pays the administrative fees for app usage to fuelService. All of these proceeds are donated by fuelService to the CSRO to put towards our goal of finding a cure for spinal cord injuries and paralysis.

For more information on this app, please visit: ​  

ServiceNow Partners with Cisco to Enhance Contact Tracing Capabilities

Posted in Commentary with tags on September 3, 2020 by itnerd

ServiceNow, the leading digital workflow company that makes work, work better for people, today announced a new integration with Cisco DNA Spaces to enhance contact tracing with its Wi-Fi-enabled Proximity Reporting app. This integration will help businesses returning employees to the workplace by monitoring their workspaces closely for physical distancing. The company also added new capabilities to its ServiceNow Safe Workplace suite,making travel for business safer and more manageable.

The integration with Cisco DNA Spaces will allow joint customers of ServiceNow and Cisco to seamlessly import location-based data into the ServiceNow Contact Tracing app and identify potential interactions with an affected employee. Proximity Reporting from Cisco DNA Spaces allows customers to better understand the extent of each interaction and potential exposure to floors and buildings across the workplace. This is based on employees’ Wi-Fi network connections to laptops or mobile devices, so case managers can take immediate and informed actions. The new integrated solution will help to reduce workplace transmission of infectious diseases, like COVID-19, by identifying on-site employees who might have been in contact with an affected employee.

New Employee Travel Safety App

ServiceNow also introduced the new Employee Travel Safety app as part of its Safe Workplace suite. Available immediately, the app enables organizations to pre-authorize business travel for employees based on the safety of their destination. Automatic health verification before and during travel and daily contact tracing check-ins help ensure company safety guidelines are followed to help make travel safer.

The ServiceNow Safe Workplace suite has been downloaded by more than 700 organizations, including Bremer Bank, American University, Coca Cola European Partners, and State of North Carolina, and ServiceNow will continue plans of new releases twice a month to support customers’ evolving needs, given the dynamic nature of the COVID-19 pandemic.

Verto Health’s Digital Twin Platform to Support McMaster HealthLabs’ Voluntary COVID-19 Study of Arriving International Travellers

Posted in Commentary with tags on September 3, 2020 by itnerd

Verto Health, a leader in connection and communication software for the healthcare industry, today announced the company is partnering with McMaster HealthLabs (MHL) to contribute its digital twin software platform to support MHL’s COVID-19 study of international travellers arriving at Toronto Pearson International Airport. MHL, a non-profit organization that develops COVID-19 research initiatives and testing solutions, is conducting the study with support and resources from Air Canada and the Greater Toronto Airports Authority (GTAA).

Beginning today, the study will collect information from volunteer passengers on international flights to determine the effectiveness of different quarantine periods. Participation requires travellers to provide a sample to MHL researchers before leaving the airport and supply two additional samples that will be self-collected seven and 14 days after arrival.

Connecting data for successVerto Health’s solution, which solves the decades-old problems of healthcare platform interoperability and care coordination, is being leveraged by MHL to provide data connection and data collection technology, workflow and forms automation. Verto Health’s software will connect data from the passenger testing data collection point to the lab, and communicate results back to the participant. The company’s workflow and forms automation will allow passengers’ data to be made anonymous, and for them to be notified of their results within 48 hours of taking the test.

Integrating workflows from different healthcare systems typically takes months and involves moving data from various sources. Because Verto’s digital twin platform leaves information where it already resides, and links to it instead, the software can establish information workflows between systems within weeks. The highly scalable solution, which currently integrates with more than 75 hospitals and healthcare organizations, can be implemented without disrupting existing EMR or legacy systems.

Through the use of MHL research protocols and a highly secure platform, participants’ data will be collected anonymously and managed in accordance with the same security and privacy regulations as hospitals and other healthcare organizations. Personal information of the study participants will be processed and stored in Canada at all times and protected from disclosure. Verto is fully compliant with PIPEDA, PHIPA and HIPAA regulations.

McMaster HealthLabsCOVID-19 Travel Study: