Archive for November 19, 2020

Infragistics Releases Ignite UI for Angular 11

Posted in Commentary with tags on November 19, 2020 by itnerd

Infragistics, the software company responsible for the UI/UX solutions powering the web, mobile and desktop applications of the world’s largest enterprises, today announces the official release of its Ignite UI for Angular 11. This release is a fast follow to its Angular 10.2 release in late October 2020 and Angular 10.1 release in August 2020.  As of its early launch to its customers on Wednesday, November 11, Infragistics was the only vendor with Angular 11-compatible UI components. 

Infragistics’ Ignite UI toolkit for Angular 11 includes a complete library of Angular-native UI components, material-based components and 60+ high-performance charts and data grids. The new release includes significant new additions, including updates to all of the Angular grids (Data Grid, Tree Grid, Hierarchical Grid), Export to Excel, Accessibility / ARIA  and more across all of the controls in its enterprise-grade toolkit.

Infragistics’ Ignite UI for Angular 11 includes more than 75 UI controls and 60+ Chart types, including: 

  • Angular Data Grids & Lists — Designed to load and render high volume, real-time data, the virtualized tabular grid, hierarchical grid and tree grid can handle unlimited rows and columns of data. With inline editing, full end-user interactions and export to Excel, the grids can handle any enterprise app demands.
  • Angular Charts — Build expressive dashboards, apply deep analytics, and render millions of data points with 60+ real-time Angular charts. Includes the most-asked-for financial and category charts to fulfill any line-of-business and fintech need.
  • Angular Maps — Display data that contains geographic locations, geo-spatial data loaded from shape files, GeoJSON files or tile sources and geo-imagery from vendors like Azure Maps, MapBox, ESRI and more.
  • Angular Spreadsheet – Create, read or load Excel spreadsheets, or access the full Excel API without installing Excel on your machine. Includes everything from Workbooks and Worksheets to cell editing, conditional formatting, selection, clipboard support and chart support.
  • Angular DockManager – A first on the Web, the Angular DockManager delivers a complete windowing experience, including splitting complex layouts into smaller, easier-to-manage panes, plus multi-monitor support in the browser.

Infragistics’ Ignite UI for Angular release is a fast follow to its recent releases of Ignite UI for React and Ignite UI for Web Components, as well as Ignite UI for Blazor in October.

Infragistics has spent the past 31 years building UI and UX tools that companies like Fidelity, Exxon, IKEA and others rely on to build their core customer experiences.

The company’s expansive portfolio of Web UI and UX solutions borrow from more than three decades of experience building enterprise-grade solutions that empower high-performing teams at the largest companies in the world. 

Infragistics’ Ignite UI web components are also available for frameworks including Blazor, ASP.NET Core, ASP.NET MVC, jQuery, React, Web Components and more.

New Salesforce Research Reveals that 76% Of Canadian Financial Services Leaders Say Focusing On Client Financial Well-being Is Paramount Since COVID-19

Posted in Commentary with tags on November 19, 2020 by itnerd

Salesforce, the global leader in CRM, today released its Trends in Financial Services report which shows how financial services institutions struggle to keep up with the pace of change driven by the global pandemic. An analysis of two waves of survey data fielded in 2019 and 2020 shows that the customer experience suffered in response, leading organizations to reshuffle their priorities and drive competitive advantage with new technologies. 

Salesforce Research surveyed nearly 2,800 global leaders in insurance, retail banking and wealth management across North America, Latin America, Europe, and Asia Pacific, including 196 respondents from Canada at two key junctures – immediately preceding the pandemic, and again nearly a year later. Combined, these two studies provide a unique perspective into the financial services industry’s evolution and what it now takes to succeed, uncovering the following insights: 

  • How health and economic crises are upending financial services’ priorities, exposing the cracks in digital foundations and a need to improve customer experiences (CX)
  • Growth strategies and tactics adopted by financial services institutions (FSIs)
  • The importance of innovations like autonomous finance — which Forrester defines as algorithm-driven financial services that make decisions or take action on a customer’s behalf – will enable financial services institutions to deliver superior customer experiences at scale, and drive entirely new value streams

New for this year, the report features interactive data available in Tableau, highlighting the key findings by country and by financial sectors.

Here are the insights from local respondents in Canada:

Financial Institutions Reshuffle Priorities Amid the Crisis

The pandemic upended every industry – including financial services. Canadian FSIs completely reshuffled their 2019 priorities, with developing new products and services rising to be the #1 priority in 2020 from #4 in 2019. As priorities changed, so too did customer satisfaction. A global look at customer satisfaction shows major gaps: only 27% of global customers describe FSIs as completely customer-centric. Even fewer, 23% of global customers believe FSIs handled the crisis as best as they could have.*

Financial Services Providers Adopt New Tactics to Respond to Pandemic

Our research also included net-new questions in 2020 to uncover different tactics employed by financial services leaders in response to the crisis. In Canada, 76% of FSIs agree that focusing on client financial well-being is more important since the onset of COVID-19. At the same time, 74% say expanding services has grown in importance since the pandemic started. However, considerably fewer Canadian FSIs are taking concrete steps in response. Only 36%are investing in omni-channel service and 39% are emphasizing client financial wellness.

Achieving Growth Objectives At Scale Requires Intelligent Automation

As personalized, on-demand experiences become the norm across other verticals, customer demands for improved financial experiences are spurring change in the industry. In Canada, 81% of financial services leaders in 2020 agree autonomous finance will soon be critical to being a top performer. 

For more information: 

Methodology

Data in this report is from a double-blind survey conducted in two waves. The first was fielded from November 12 through December 12, 2019 that generated responses from 1,400 leaders in insurance, retail banking, and wealth management across North America, Latin America, Europe, and Asia Pacific regions. The second wave was fielded from August 21 through September 21, 2020 that generated responses from 1,360 leaders in the same sectors and geographies. All respondents are third-party panelists (not limited to Salesforce customers). Due to rounding, not all percentage totals in this report equal 100%. All comparisons are made from unrounded numbers. Countries surveyed include Australia, Brazil, Canada, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Nordics, Spain and UK. Cultural bias impacts survey results.

Two-Thirds Of Canadians Still Plan To Shop In Stores This Holiday Season: Accenture

Posted in Commentary with tags on November 19, 2020 by itnerd

Although online shopping is on the rise due to the COVID-19 pandemic, two-thirds (68 per cent) of Canadians still plan to visit stores during the holiday shopping season, according to the 2020 Holiday Shopping Report from Accenture.

Of those shopping in stores, 71 per cent said stores offering safety products like hand sanitizer and masks for public use is a key factor for their comfort. Enabling social distancing by limiting the number of people allowed inside a store at one time is also important for 67 per cent of consumers.

Many Canadians plan to shop in stores and online. Indeed, 71 per cent of respondents to the ninth annual online survey of 1,500 Canadian consumers said they plan to shop online.

Despite Canadians heading to stores to prepare for the holidays, more than half (58 per cent) of those surveyed said they would be less inclined to venture out on Boxing Day because they feel unsafe in large crowds. In addition, one in four (25 per cent) Canadians said Boxing Day is no longer one of the biggest shopping days of the year.

This year, Canadians expect to spend just $516 versus $721 last year, as their budgets have reduced by about 30 per cent. The good news for retailers, however, is that couples with kids expect to spend $701, on average.

Loyalty at stake as retailers look to meet holiday shopping preferences

The e-commerce experience also matters to consumers. Top frustrations include high shipping costs (62 per cent) and delivery delays (52 per cent). Two in five (40 per cent) shoppers expect fast and free shipping, and nearly two-thirds (63 per cent) said an unsatisfactory delivery experience would discourage them from shopping with a retailer again.

Buying local and ethical shopping still on-trend

The survey also found that Canadians support local and ethical shopping. For instance, 57 per cent are looking to buy more locally sourced products; 54 per cent said they would be inspired to shop with a retailer who responded well to and supported their staff during the COVID-19 pandemic. Half (51 per cent) of Canadians surveyed also plan to make eco-friendly or ethical purchases. In addition, 71 per cent said they would welcome a donation to a charity on their behalf.

Less holiday travel means more time for self-care

Regardless of the types of gifts Canadians will give this year, celebrations will look different with 56 per cent planning to connect with family and friends over video chat instead of in person. Less travel means more time at home with more than half (57 per cent) planning to focus on self-care and mental wellbeing, trying new recipes (52 per cent) and enjoying hobbies (48 per cent).

Some other key findings from the survey include:

  • Opting out of wrapping: Nearly half (45 per cent) of Canadians plan to forego gift wrapping this year to avoid wasting paper.
  • Physical gifts inch ahead: Just over half (54 per cent) of Canadians plan to give physical gifts instead of experience gifts this year.
  • Subscriptions rising in popularity: More than one-third (37 per cent) of Canadian shoppers with a preference for experiential gifts will give entertainment subscriptions that can be enjoyed over time, such as video streaming services.

About the Survey

The Accenture Holiday Shopping Survey offers insights into consumer buying patterns during the holiday time period, providing an indication of retail performance expectations both in-store and online at a key time for the sector. For this year’s study, Accenture surveyed 1,537 Canadian consumers online, each of whom had purchased an item for personal use either online or in a store within the previous six months. Respondents represented a variety of age groups, with 10 per cent Gen Zers (aged 18-24), 13 per cent younger millennials (25-31), 16 per cent older millennials (32-39), 25 per cent Gen Xers (40-55), 21 per cent baby boomers (56-69) and 15 per cent aged 70+. The survey was conducted in October 2020.

McLaren Racing Hits Back at Social Engineering Attacks with Antigena Email From Darktrace

Posted in Commentary with tags on November 19, 2020 by itnerd

Darktrace, the world’s leading cyber AI company, has today announced that McLaren Racing is using Antigena Email to defend against sophisticated and targeted phishing emails.

McLaren Racing was founded by New Zealand racing driver Bruce McLaren in 1963. The team entered its first Formula 1 race in 1966, since when McLaren has won 20 Formula 1 World Championships, more than 180 Formula 1 Grand Prix, the Le Mans 24 Hours at its first attempt and the Indianapolis 500 three times.

McLaren Racing competes in the 2020 FIA Formula 1 World Championship with Lando Norris and Carlos Sainz, and the 2020 INDYCAR Series in the US with Pato O’Ward and Oliver Askew.

With the number of COVID-19-related email attacks surging over the course of the pandemic, McLaren decided to extend its AI-based security system to protect its Microsoft Office 365 system, and safeguard its workforce from malicious emails, including the team’s drivers. Darktrace’s Antigena Email solution is critical in protecting highly sensitive data including car updates that could be at risk from phishing attacks.

Powered by cyber AI, Antigena Email is currently Darktrace’s fastest-growing product area, with its ability to prevent novel and targeted malicious emails from being delivered to the user. It works by forming an evolving understanding of ‘normal activity’ for individual email users and the email environment as a whole, and detects subtle indicators of change that traditional approaches miss. McLaren already relies on Darktrace’s cyber AI technology to protect other parts of its digital infrastructure, including cloud services, data centers, and the IoT sensors on the cars.

Mujjo Serves Up A 25% Discount In Time For Black Friday

Posted in Commentary with tags on November 19, 2020 by itnerd

This has been a difficult year, but Mujjo wants to make sure that you and your loved ones have the best protection for your devices this holiday season.

To that end, Mujjo is offering a 25% sitewide discount with the code #nerd25off which is exclusive to readers of the IT Nerd and will be active from the 25th of November to the 1st of December.

Here’s a couple of suggestions for you based reviews of Mujjo products that I have done recently:

On top of that I would also suggest that you look at the Mujjo Sleeve for 13″ Macbook Air & Pro. But Mujjo has a wide variety of products for you to choose from. You should take a look and take advantage of the exclusive discount code from the 25th of November.