The CCTS Report Is Out And The Results Are Interesting

The annual report from the Commission for Complaints for Telecom-television Services (CCTS) is out, and if you’re Bell, Rogers or Fido, the news is bad for you. Out of 42,000 complaints covering all aspects of the telecom industry, here’s how things broke down:

  • Bell represented 20 percent of complaints
  • Rogers was in second with 13.9 percent of complaints
  • Fido in third with 10 percent of complaints

If you’re wondering where TELUS is, the were at 7 percent of complaints.

The most complained about category was wireless services. The second most complained about category is the internet. TV was in third place. I’ve linked the report above and I encourage you to give it read.

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