This week, Apria Healthcare alerted nearly 1.9 million patients and employees that their personal and financial data may have been accessed by hackers who breached the company’s networks between April 5, 2019 to May 7, 2019, and then a second time from August 27, 2021 to October 10, 2021. It’s unclear, however, why Apria has only sent letters about the incident two years later.
Information potentially accessed may have included personal, medical, health insurance or financial information such as bank account and credit card numbers in combination with security codes, access codes, passwords and account PINs.
According to Apria, the company took immediate action including working with the FBI and hiring a reputable forensic investigation team to investigate. I’ll comment on this in a moment and I will let Willy Leichter, VP, Cyware start off the commentary:
This is another example of the fundamental flaws in our breach notification system. Learning that your personal data was breached two years ago is practically useless, and all the free credit reporting in the world won’t help. While we try to mandate how quickly an organization must report a breach, there are no clear standards on how quickly breaches need to be discovered. In fact, there’s a perverse disincentive – the more lackluster your security, the longer you can wait to discover or disclose breaches that can be damaging to your business.
Roy Akerman, Co-Founder & CEO, Rezonate follows up with this:
“Unfortunately, we see an example where time to report an incident is not measured in days but in years. Healthcare PII data is considered premium in the dark web forums as one cannot simply alter their information with a new one. It is critical now to complete the investigation and truly understand the chain of attacks that occurred in 2019 and 2021 and validate there is no additional stealthy adversaries hiding and no backdoors left behind.”
Apria needs to be slapped here. Fines, Congressional hearings, whatever. The thing is that they took way too long to tell the world about this breach. And who knows if they have truly addressed whatever issues led to the breach in the first place. The fact is that Apria failed miserably here and that not only needs to be addressed with this healthcare provider, but by better laws that force immediate disclosure of breaches.
SMBs Targeted By State-Aligned Actors Through Their MSPs: Proofpoint
Posted in Commentary with tags Proofpoint on May 25, 2023 by itnerdA new study by Proofpoint researchers found that Advanced persistent threat (APT) actors are increasingly using vulnerable regional managed service providers (MSPs) to leverage attacks on the small and medium-sized businesses (SMB’s) they service. Once through the MSP’s defenses, the attackers are feeding off of the less well defended SMB’s for financial gain.
The report published this week found that the state aligned actors from Russia, Iran and North Korea were increasingly using this supply chain approach to breach SMB’s defenses.
Proofpoint: “Regional MSPs often protect hundreds of SMBs that are local to their geography and a number of these maintain limited and often non-enterprise grade cyber security defenses. APT actors appear to have noticed this disparity between the levels of defense provided and the potential opportunities to gain access to desirable end-user environments.”
David Mitchell, Chief Technical Officer, HYAS starts off the commentary with this:
“MSP/MSSPs have been a concern for quite some time, primarily due to the access required into a customer network, along with varying degrees of technical and security expertise on the provider side. Managed services is no longer a high margin business and as such, many MSPs are still utilizing legacy technologies to provide services to their customers, which leaves everyone in that chain exposed.
“Understanding the security posture of your third party providers is a difficult, if not impossible undertaking for small and medium businesses. Until there is a more scalable way of continuously auditing your service providers, the risk fully lies with whether the customer chose a capable MSP or not.“
Roy Akerman, Co-Founder & CEO, Rezonate adds this:
“We’ve seen the increased risk around third-party access and supply chain risk increasing for the past few years. The Kaseya VSA software vulnerability used by many MSPs was a key part of distributing REvil ransomware all the way to SMB organizations managed by MSPs. So was the SolarWinds security breach. “Watching-the-watcher” was and will continue to be a focus for organizations who outsource their work externally while always being able to identify who’s doing what and for what reason. Zero trust principles can help tackle and reduce risk by limiting MSPs to only do what they need to and not take the path of a yet-another-superadmin across your network.”
For many small and midsize companies, having someone else remotely monitor and manage their computer network is perceived as a no-brainer. The managed service provider can improve efficiency, reliability, security, and maintenance — all while lowering costs and freeing up IT staff to work on more strategic projects. But there are risks, and this Proofpoint research illustrates that in black and white.
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