As we lead up to Cyber Week 2023, Salesforce has released its latest digital commerce data and predictions for the period.
Here are some of the headlines:
- According to Salesforce ecommerce data, early (Oct. 1–Nov.14) online holiday sales are up 2% year over year (YoY) in Canada. After a couple of years of experiencing inflation and other trends, consumers are shopping cautiously and making their own price comparisons.
- Canadian online traffic declines ahead of Cyber Week: Traffic dipped 3%, potentially due to shoppers waiting to maximize discounts or feeling the pinch of inflation, compared to the 5% growth seen globally YoY..
- Holiday shoppers walk before they run: Consumers browsed but held off on buying in the early holiday season. Product views grew by 1% in Canada compared to last year, but the low increase in sales growth (2%) indicates that consumers are waiting for the biggest and best deals of the season.
As a result, Salesforce predicts that:
- A slow start to holiday shopping will drive a high-volume Cyber Week: Similar to 2022, Cyber Week is anticipated to account for over 25% of all holiday purchases this year. While holiday shopping was spread out through all of November in 2020 and 2021, this year’s more price-conscious consumers are waiting to see what deals come their way on Black Friday and Cyber Monday
- Discount rates are expected to be attractive: As consumers wait for the biggest and best deals of the season, global discounts are likely to reach 29% globally. This is on par with pre-pandemic discount levels.
- Returns are likely to be low during Cyber Week and pick up in December: Only 7% of purchases are expected to be returned during Cyber Week, with thepeak of returns falling during Christmas and the days following (15%) as consumers race to return gifts they did not like before the return windows close.
For more data and predictions have a look at the holiday hub, which will be updated daily over Cyber Week.
Apple Pulls Ads From Twitter… Elon And Linda, You Have A Serious Problem
Posted in Commentary with tags Apple, Twitter on November 17, 2023 by itnerdEarlier today, I wrote about IBM pulling ads from Twitter because they were put alongside Nazi and antisemitic posts. That is a big problem for Twitter along with the two people who run the shop which are Elon Musk and Linda Yaccarino. Now Elon and Linda have a new problem. Apple has decided to pull its advertising. Let’s see what Axios has to say:
Apple is pausing all advertising on X, the Elon Musk-owned social network, sources tell Axios.
Why it matters: The move follows Musk’s endorsement of antisemitic conspiracy theories as well as Apple ads reportedly being placed alongside far-right content. Apple has been a major advertiser on the social media site and its pause follows a similar move by IBM.
I for one am glad that Apple is walking the walk on this issue because Nazi content, antisemitic speech, or hate speech of any sort is something that nobody should stay silent on. And here’s the thing that you need to watch for over the coming hours or days. How many companies will pull their ads from Twitter? Because if IBM and Apple have yanked their ads, other companies will not want to be on Twitter and be perceived as supporting Nazi content, antisemitic speech, or hate speech of any sort. Thus I see a mass exodus of advertisers from Twitter. And I am pretty sure that most of them will not return regardless of what assurances that the duo of Elon Musk and Linda Yaccarino give the planet. That in turn will accelerate the demise of Twitter, which we all knew was coming when Elon took over. And finally it will cement Elon’s legacy, which is that he’s a grade “A” scumbag. And Linda Yaccarino will get associated with that forever.
Get the popcorn out folks. This is about to get spicy.
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