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What Is The CRTC Doing In The netTALK / Iristel Dispute?

January 20, 2016

A consistent question that has been asked since the start of the netTALK / Iristel dispute is what the CRTC is doing. After all, they are supposed to be the guys who regulate Canada’s telecom industry to make sure that all is as it should be. But the closest thing to a comment that the […]

The netTALK Situation Becomes Even More Cloudy [UPDATED]

January 19, 2016

House Of Cards has nothing on the story of netTALK vs. Iristel. The latest twist in this story came via a Tweet from Samer Bishay who runs the show at Iristel, but used to be at netTALK (which you can see the story behind that here). Here’s the Tweet in question: To all @netTALK Canadian customers, […]

BREAKING: Iristel “Guarantees” netTALK Customers Will Get Their Phone Numbers Back [UPDATED]

January 19, 2016

Another plot twist to the netTALK vs Iristel dispute comes in the form of this release from Iristel which I have reprinted in full below: MARKHAM, Ont. January 19, 2016 – Iristel President and CEO Samer Bishay continues working with the regulator, the Canadian Radio-television and Telecommunications Commission, to determine a solution with regard to […]

netTALK Responds To My Request For An Interview

January 19, 2016

Hot off the heels of getting an exclusive interview with Maged Bishara who is the VP of Operations, I turned my attention to getting some sort of interview or statement with netTALK. Yesterday, I posted a Tweet to netTALK: @The_IT_Nerd Yes, someone will be contacting you shortly — netTALK (@netTALK) January 18, 2016 Today I […]

netTALK Accuses Iristel Of Reneging On Deal To Release Numbers [UPDATED]

January 19, 2016

I am so glad that I didn’t have anything planned for today as the saga of netTALK’s Canadian customers not having phone service due to their phone numbers being held “hostage” by Iristel continues to evolve. netTALK has seemed to have fired the latest salvo in this dispute by sending the e-mail below to all […]

Two New Updates From The netTALK / Iristel Saga

January 19, 2016

The ongoing saga of netTALK and how their Canadian customers have lost their phone numbers along with the ability to receive incoming calls is starting to resemble an episode of House Of Cards. I’ve continued to look around to see if there’s any further dimensions to this story, and I’ve found two things. The first comes […]

Want To Complain About The netTALK / Iristel Situation? Here’s How You Do It

January 19, 2016

If you’re one of the many Canadians who are without phone service thanks to this war between VoIP provider netTALK and Iristel who is holding Canadian phone numbers “hostage”, here’s how to do it. You need to file a complaint with the Commissioner for Complaints for Telecommunications Services. Doing so is easy as all the information […]

Why I Decided To Pull My Recommendation Of The netTALK Duo WiFi

January 18, 2016

Frequent readers of this blog will know that I reviewed the netTALK Duo WiFi and gave it a very glowing recommendation. The reason for that recommendation was that it performed very well when I tested it. This confidence changed in the last 36 hours. netTALK users have lost access to their phone numbers and can’t receive […]

Red Flags Exist For netTALK Related To Their Dispute With Iristel [UPDATED]

January 18, 2016

In every story there’s a good guy and a bad guy. After all, that’s how the planet is used to having things work. When it comes to the ongoing dispute between netTALK and Iristel where consumers are being caught in the middle and the CRTC is now apparently involved, consumers who are in the middle […]

BREAKING: CRTC Gets Involved In netTALK / Iristel Dispute

January 18, 2016

This story is one that seems to be developing quickly. In the last few minutes, a release has been put out by Iristel who is the company who is holding the phone numbers of netTALK customers “hostage” due to alleged non-payment by netTALK who provides VoIP services to said Canadians. This has resulted in an […]