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Reaction To Rogers New Quickstart Menu Seems To Be Negative…. Why? [UPDATED]

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I have to admit that I haven’t seen the new Rogers Quickstart menu as of yet, but clearly it’s rolling out and it seems to be getting a negative reception. Here are some comments that were posted to my blog entry on the subject:

“now we see it since yesterday. this is totally a piece of garbage.”

“I hate this new feature. If they don’t make a way to disable it, then I am switching to satellite.”

“Truly horrible feature! How do I disable this crap?”

At first, I figured that these were isolated cases. Then I noticed this post on Digital Home Canada with similar complaints about the Quickstart menu. Not to mention this post on DSL Reports that seems to have a fair amount of negativity to it.

I  have requested a comment from “my best friends at Rogers” on this, but in the meantime can people who have seen the Quickstart menu post a comment to this story and tell me in detail why you don’t like it? Or if you do like it, please tell me that as well in detail.

UPDATE: Rogers has sent me this comment:

We feel Rogers Quick Start menu is an improvement to the interactive programming guide that Digital TV customers currently use to find the TV listings.

It allows customers to quickly and easily find the TV content they want to watch. The Quick Start menu puts everything all in one place, giving customers an easier way to access the latest shows, news, sports, and weather. It also allows them to see the best in On Demand, see a listing of channels currently in free preview and even play games.

We’re passing on all the feedback on QuickStart to the team so the service can be improved in the future.

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