London Drugs Pwned By Hackers Who Took Down Their Entire Operation…. That’s Not Good To Say The Least

I got a tip from a few people who read this blog that something was up at Canadian pharmacy and electronics chain London Drugs yesterday as I started to hear rumours that they had been pwned by hackers in such a catastrophic way, that it took down all their stores. The most that the company said at the time was this:

London Drugs has experienced an operational issue that has led to stores across Western Canada being closed until further notice.
Pharmacists are standing by to support with urgent pharmacy needs. We advise customers to phone their local store's pharmacy to make arrangements.
— London Drugs (@LondonDrugs) April 28, 2024

This morning, I can confirm that they have been pwned by hackers.

More: London Drugs PR agency said the company has contacted police. But no report yet to provincial privacy commissions. #bcpoli #retail #business #security pic.twitter.com/QbnN7Ngopq
— Bob Mackin (@bobmackin) April 29, 2024

There’s currently no word on how they got pwned or what the exact situation is. Nor is there any ETA in terms of when this could be resolved. But this has taken down all 80 of their stores which means that the pwnage is catastrophic. This isn’t good for their customers who rely on them to prescriptions for starters and could have very long lasting effects for all involved.

I’ll be updating this story as I get more information.

UPDATE: London Drugs is now saying this on Twitter:

On April 28, 2024, London Drugs discovered that it was a victim of a cybersecurity incident. Out of an abundance of caution, London Drugs is temporarily closing stores across Western Canada until further notice. Upon discovering the incident, London Drugs immediately undertook…
— London Drugs (@LondonDrugs) April 29, 2024

This entry was posted on April 29, 2024 at 8:45 am and is filed under Commentary with tags London Drugs. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “London Drugs Pwned By Hackers Who Took Down Their Entire Operation…. That’s Not Good To Say The Least”

London Drugs Starts To Reopen Stores After Getting Pwned | The IT Nerd Says:
May 6, 2024 at 8:17 am

[…] might recall that Canadian pharmacy chain London Drugs was pwned in some sort of cyberattack. It’s not […]

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London Drugs President Apologizes For Getting Pwned As Some More Details Come Out | The IT Nerd Says:
May 9, 2024 at 8:50 am

[…] this is a bit different. After getting pwned by hackers which shut down their stores, the president and COO of London Drugs has done two things that catch […]

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Bad News: London Drugs Data Leaked By Hackers | The IT Nerd Says:
May 24, 2024 at 8:46 am

[…] the London Drugs hack? It shut down their stores for a while. And it caused their president to apologize for getting […]

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