When a “Contact Us” Form Becomes “Contact a Cybercriminal” 

This morning, the KnowBe4 Threat Lab published a new threat alert regarding an emerging phishing attack whereby cybercriminals are exploiting companies through their ‘Contact Us’ or ‘Book Appointment’ forms. 

This alert breaks down how exactly these bad actors are leveraging these prevalent forms, examples of what it looks like, and the overall impact of such an impact. The alert finds that since September 11th, 2025, this attack form has begun to emerge, and predicts that it will only continue to increase as hackers hijack legitimate communications to meet their ends. 

For full details, the threat findings can be found here: https://blog.knowbe4.com/when-a-contact-us-form-becomes-contact-a-cybercriminal

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