Verizon Wouldn’t Let Doctor Use His Real Name In His E-Mail Address…. WTF?

In another example of total stupidity, Verizon wouldn’t let Dr. Herman I. Libshitz upgrade his dial-up connection to Verizon DSL and use his name in his e-mail address because his last name contained an expletive. Repeated calls to several levels of management at Verizon failed to resolve the problem, with several managers suggesting he misspell his last name. Only when the story appeared in the Philadelphia Inquirer did Verizon do anything about it.

Okay. I admit the name can raise a few eyebrows, but it’s his name for crying out loud. Verizon needs to get a clue. Otherwise, they may get the same rep as America’s least favorite cable company.

Leave a Reply