In Depth: Ooma Office

Ooma is a leader in smart home and business communication systems that I’ve written about previously. Today at CES, Ooma is announcing Ooma Office which is something that is going to change the game. Ooma Office is aimed at businesses with less than 10 employees, delivers big business features and quality of service typically found in far more expensive options. But it doesn’t require an expert at phone systems to run it. That way you can install it and get back to work.

Here’s a look at what you get out of the box:

OOMA_Office2Linx-v2

Ooma Office consists of an advanced base station (on the left) and Ooma Linx wireless phone jacks (on the right). Simply connect the base station to their high-speed Internet connection and analog phone, and then connect the Ooma Linx wireless phone jacks to any additional extensions. It sets up in minutes and can be done by anyone. Part of the reason for the ease of setup is that Ooma has put time and effort into this:

Virtual Receptionist-1

This is the Ooma Office Manager. Its purpose is to allow you to customize Ooma Office with minimal effort. You can set change your greeting, assign extensions, or set up calling groups. Another thing to note, if you don’t have the best voice, Ooma Office supports text to speech that sounds extremely natural.

Key features of Ooma Office include:

  • Virtual Receptionist: automatically greets and directs incoming calls
  • Big Business Features: provides extension dialing, music-on-hold, ring groups, conference bridges, virtual extensions, electronic fax and call logs
  • Quick Installation: Phone extensions utilize Ooma Linx wireless phone jacks
  • Easy Expansion: capable of hosting up to five phone extensions and 15 virtual extensions
  • Compatibility: works with analog telephones and fax machines
  • Flexibility: small business owners can keep their existing phone number or select a new phone number at no extra charge
  • Affordability: unlimited calling in Canada and the U.S. starts at only $19.98 a month

Ooma Office is going to retail at $249.99 CAD from Amazon, Best Buy, CDW and Future Shop. Unlimited calling in Canada and the U.S. is only $9.99 CAD per month per user and $9.99 CAD per phone number. The Ooma Office platform includes a one-year limited warranty and a 30-day money back guarantee. Additionally, 24/7 live customer service will be available by phone in both English and French which is important for Canadians. Check out www.ooma.com/ca for more information. I’ve asked for one to review and I will post a review as soon as I’ve had a chance to put it through its paces.

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