Introducing Telus’ Appointment Service

Telus today has launched a new appointment service.

The program offers customers the opportunity to schedule in-store appointments with sales representatives regarding activations, renewals and repairs in advance of coming in-store. This process not only ensures that customers are able to see representatives at a designated time of their choosing, it allows our team to familiarize themselves with the customer’s specific account and needs in advance, providing a better, more productive experience.

Highlighted benefits for customers:

  • Avoid waiting in lines
  • Dedicated representative providing a personalized and tailored experience
  • Increased convenience and flexibility

The complimentary appointments can be booked online at telus.com/appointments and in-stores.

As of today, the service is available to Ontario customers in 99 stores across the province and will be launching across Canada throughout 2015.

Leave a Reply

Discover more from The IT Nerd

Subscribe now to keep reading and get access to the full archive.

Continue reading