Archive for Telus

TELUS Named Fastest Mobile Operator In Canada By Ookla

Posted in Commentary with tags on April 15, 2021 by itnerd

Today, Ookla released its Q1 2021 Speedtest Intelligence report, naming TELUS the Fastest Mobile Operator in Canada with a speed score of 87.54. Additionally, when it came to calculating median latency for top fixed broadband providers in Canada during the same period, TELUS tied for first with the lowest latency at 6 ms. 

The recognition from Ookla accompanies the significant, sustained accolades TELUS has earned over the years in respect of our world-leading wireless network:

This doesn’t at all surprise because when I did my testing of the TELUS 5G Network after getting my iPhone 12 Pro, I found it to be very fast. So fast that it blows the minds of my American friends who see my SpeedTest results. Unless of course they have mmWave which isn’t available in Canada yet. But in any case, Congratulations to TELUS for scoring yet another award for having a fast and high quality network.

TELUS Health Virtual Care Now Integrated Into Electronic Medical Records Across Canada

Posted in Commentary with tags on March 31, 2021 by itnerd

As demand for virtual care surges during the global pandemic, today, TELUS Health announced the next advancement in the digital integration of its employer-focused virtual care service, Akira by TELUS Health, with its own electronic medical records (EMRs); and in Ontario with HRM® (Health Report Manager), the provincial report delivery system. This integration means that more informed primary care can be provided as critical patient health information is delivered seamlessly into one medical chart so patients using this virtual care platform through their employee benefits programs will effectively receive better continuity of care.

In Ontario, TELUS Health’s virtual care service is also now connected to more than 12,000 clinicians throughout the province via the HRM which supports:

  • The safe exchange of data across health teams, which has been shown to help prevent gaps in patient care and allows for more timely interventions which are crucial to the treatment of chronic conditions; and
  • Improved chronic disease management. For the one in five Canadian adults living with a chronic disease, digital health solutions can provide improved care which can drive better workplace productivity as well as reduced absenteeism and disability leaves, positively impacting the sustainability of benefits plans.

Collectively, TELUS Health virtual care solutions reach more Canadians than any other provider in the country. This includes the more than two million users of the Akira by TELUS Health and EQ Care employer-focused solutions available on-demand nationally 24/7, in both official languages; and Babylon by TELUS Health which is accessible via a smartphone by tens of millions of residents across British Columbia, Alberta, Saskatchewan, and Ontario providing 1:1 video consultations with physicians local to the user, in multiple languages, and all covered by provincial health insurance plans.

The latest innovation in TELUS Health’s suite of virtual care offerings is designed to improve access to healthcare support and information for all Canadians.

It builds on the significant momentum TELUS Health has made in virtual care in response to the COVID-19 pandemic which includes:

  • Accelerating the development of seamlessly integrated EMR virtual care functionality into its platforms for clinicians across the country.
  • Adapting its Home Health Monitoring solution, which has been used to remotely monitor Canadian patients recovering in the comfort of their own homes in five provinces, including those with COVID-19 or chronic conditions in BC and AB, as well as transplant patients in SK.
  • Expanding the Babylon by TELUS Health virtual care service to reach three additional provinces: Alberta, Saskatchewan, and Ontario; providing access to allied health professionals such as mental health counsellors and dietitians; and offering new preventive health features that empower Canadians to play a more active role in their health.
  • Strengthening its suite of virtual care offerings with the acquisition of EQ Care, a leading virtual care provider in Canada and its integrated virtual health and wellness platform, LifeJourney.

TELUS Health is a leader in digital health technology, providing virtual care, home health monitoring, electronic medical and health records, benefits and pharmacy management, and personal emergency response services. By leveraging the power of technology to deliver connected solutions and services, TELUS Health is improving access to care and revolutionizing the flow of information while facilitating collaboration, efficiency, and productivity for physicians, pharmacists, health authorities, allied healthcare professionals, insurers, employers, and citizens, to progress its vision of transforming healthcare and empowering people to live healthier lives.

Through the TELUS Health Care Centres, teams of renowned and passionate healthcare professionals deliver best-in-class patient-centric care to thousands of Canadian employers, professionals, and families in more than 15 medical clinics located across the country.

For more information please visit:

PocketPills Raises $30M In Series B Funding To Fuel Same Day Delivery Nationwide

Posted in Commentary with tags on March 3, 2021 by itnerd

PocketPills, Canada’s largest and fastest-growing online pharmacy, announced today the close of $30M in Series B funding, led by Canada’s most active corporate venture capital fund, TELUS Ventures. The investment will be used to broaden PocketPills’ product offering and further accelerate its national expansion, with facilities opening in Quebec and Alberta that will help achieve its goal of nationwide same-day delivery.

The round was led by TELUS Ventures with follow-on participation from WaterBridge Ventures. As the market leader in Canada’s digital health landscape, the TELUS Health team will deliver valuable expertise to the PocketPills team as they scale and develop new product offerings.  

PocketPills has established itself as Canada’s leading online pharmacy, with five times growth in 2020. The company has scaled operations across Canada, with pharmacy warehouses in British Columbia, Manitoba, Ontario, and Nova Scotia. With its Series B funding, PocketPills will invest further in technology and pharmacy automation and open facilities in Alberta and Quebec. PocketPills is a technology-first online pharmacy, and its research and development team of 30 software engineers allows for continuous product optimization and a pipeline of innovative product launches. Strong relationships with insurers, larger brokerages, and third-party administrators help to control the costs of prescription medication and provide convenience to members. Over 300,000 Canadians already have access to the platform, with numbers growing daily. Additionally, PocketPills is providing pharmacy APIs for anyone who wants to integrate. 

By combining technology and personalized service, PocketPills is improving the way prescriptions are filled, delivered, and managed. Established by two pharmacists and an engineer in 2018, PocketPills was formed with the vision of making medication management simple. No more sorting pills, waiting in line, or chasing refills. PocketPills’ solution is an end-to-end system built from the ground up, with members at its core. Through an easy-to-use online platform, members can access the pharmacy whenever they want, wherever they are.

As the strategic investment arm of TELUS Corporation, TELUS Ventures was founded in 2001 and is one of Canada’s most active corporate venture capital funds. TELUS Ventures has invested in over 90 companies since its inception with a focus on innovative technologies such as Digital Health, IoT, AI, and Security. TELUS Ventures is an active investment partner and supports its portfolio companies through mentoring; exposure to TELUS’ extensive network of business and co-investment partners; access to TELUS’ technologies and broadband networks; and by actively driving new solutions across the TELUS ecosystem.

WaterBridge Ventures (WBV) is the 1st institutional investor in disruptive companies. WBV’s founders’ first approach, deep engagement model, and network strength have led to many robust partnerships between the firm and its entrepreneur partners. Besides PocketPills, some of its leading investments include Atlan, Bijnis, Chalo, CityMall, Doubtnut, MagicPin, Unacademy and ZipLoan. 

Indigenous Entrepreneurs Receive $25 Million Boost From World’s First Indigenous Impact Fund

Posted in Commentary with tags on March 2, 2021 by itnerd

Indigenous entrepreneurs are benefiting following the Final Close of Raven Indigenous Capital Partners’ (Raven) Impact Investment Fund with $25 million in capital commitments from 38 investors drawn from across Canada and the United States. The Fund closed on January 31, 2021. Interestingly, TELUS Pollinator Fund for Good is the largest Canadian investor. 

The Raven Indigenous Impact Capital Fund I was launched in response to the resource gap faced by many Indigenous entrepreneurs. Despite Indigenous entrepreneurs’ strong ideas and product offerings, systemic racism and colonization have blocked their access to the capital and crucial capacity-building opportunities that spur growth in non-Indigenous enterprises.

The Raven Indigenous Impact Fund provides equity and equity-like capital to innovative, scalable, purpose-driven Indigenous enterprises. The Fund looks to support entrepreneurs who are at the seed and/or early stage. Through the Raven Fund, innovative Indigenous enterprises can access the support they need to grow from a trusted partner. The Fund represents a sustainable, values-driven approach to poverty reduction and community resilience that will directly contribute to the development of an Indigenous middle class. Enterprises are screened through a unique, Indigenous impact lens and receive investments ranging from $250,000 to $2 million.

For investors, Raven combines a strong social and environmental impact thesis and generates competitive returns. The fund targets a net annualized rate of return of 6-8% over a ten-year fund life.

The Raven Fund reflects a growing recognition of Indigenous entrepreneurs as innovators and knowledge keepers leading an economic transformation that will lift up Indigenous Peoples across Turtle Island. The overwhelmingly positive response to the Fund from the investment community will bolster Raven’s efforts to build a portfolio of dynamic technology-driven and enabled Indigenous enterprises, as well as plot initial steps toward raising a successor fund in the near future. 

TELUS Announces A New Brand Promise: Let’s Make The Future Friendly

Posted in Commentary with tags on March 2, 2021 by itnerd

As the global leader in social capitalism, today TELUS is announcing the evolution of its brand promise, ‘let’s make the future friendly’. Over the last two decades, TELUS’ brand promise of ‘the future is friendly’ has helped Canadians embrace new technologies like 4G LTE, 5G, Fibre, IoT, virtual health and artificial intelligence. As we all continue to navigate a global health pandemic and experience significant social change, TELUS wants to work together with Canadians to continue to make a positive social impact. By placing an invitation at the heart of their new brand promise — let’s make the future friendly — they invite all Canadians to help create a friendlier future with us. Canadians will also see some exciting new changes to the brand’s iconic visual identity in advertising and communications. The lovable critters that Canadians have come to adore over the years will remain, but will appear more natural and authentic allowing their charm and beauty to shine. 

TELUS believes that their brand is a living embodiment of their values in action. For more than two decades, together with the support of their customers, team members and retirees in Canada and worldwide, TELUS has been driving social change and creating remarkable outcomes around the world for those who need it most.

As part of TELUS’ bold, evolved brand promise, they are launching a new campaign to articulate TELUS’ evolved brand promise. The campaign kicks-off with a TV spot in English and French, inviting Canadians to join with TELUS to make the future friendly together, driving to Social Impact webpages for additional stories and content about the significant impact TELUS is making in communities globally. The campaign will also include radio, digital, and out-of-home advertising, as well as social media, PR, and influencer activations in the coming weeks and months that will showcase the many ways in which TELUS is helping to make the future friendly for all. 

To learn more about how TELUS is helping to make the future friendly, visit

TELUS & Google Announce Strategic Alliance

Posted in Commentary with tags , on February 9, 2021 by itnerd

Google Cloud and TELUS today announced a strategic alliance to co-innovate on new services and solutions that support digital transformation within key industries, including communications technology, healthcare, agriculture, security, and connected home. The 10-year collaboration will also accelerate TELUS’ IT and network modernization initiatives, enabling further operational agility and supporting improved customer experiences. 

As part of the partnership, TELUS and Google will collaborate on the following initiatives:

  • Reimagining the future through co-innovation: Google Cloud and TELUS will generate new industry solutions and go-to-market strategies that will drive growth in adjacent industries, commencing with communications technology, healthcare, agriculture, security and automation. One of the areas of focus will be on redefining the way healthcare and agriculture solutions are delivered, increasing collaboration and efficiency between healthcare providers, providing consumers with fresher and healthier food by improving traceability, and enabling business customers to streamline their IT and network operations. Both companies will also collaborate on the evolution of entertainment and smart home technology, bringing state-of-the-art connectivity, control, and convenience to more families and businesses.
  • Accelerating TELUS’ digital transformation: TELUS will accelerate its public cloud adoption on Google Cloud’s enterprise platform to drive greater operational efficiency of its core IT and network infrastructure. Through this partnership, Google Cloud will also become one of TELUS’ partners in the delivery of 5G services and Multi-Access Edge Computing (MEC), which leverages Google Cloud’s managed application platform, Anthos. TELUS will utilize Google Cloud Contact Center AI to reinvent the customer experience, improving customer interactions and realizing significant savings. To increase growth opportunities, TELUS can expect enhanced agility, scalability, and reliability across its wireless and wireline services and numerous lines of business including security, agriculture and healthcare. 
  • Embracing sustainability and social responsibility: As recognized global leaders in corporate social responsibility, TELUS and Google Cloud will prioritize working together to improve the social, economic, environmental, and health outcomes for Canadians. TELUS and Google Cloud will strengthen their respective commitments to building a more sustainable world through technology by reducing TELUS’ carbon footprint, creating value along the entire supply chain for businesses significantly impacted by COVID-19, and optimizing industry solutions for social impact through data analytics and machine learning.

TELUS and Google will continue to partner with TELUS International, a digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, to help enterprises achieve their digital transformation goals.

Samsung Galaxy S21 Series 5G Are Now Available At TELUS

Posted in Commentary with tags on January 29, 2021 by itnerd

The Samsung Galaxy S21 5G,  Samsung Galaxy S21+ 5G and Samsung Galaxy S21 Ultra 5G devices are now available at TELUS, the phone that changes everything to make your everyday epic for $0 upfront with TELUS Easy Payment® on the TELUS 5G network

The Galaxy S21 Ultra 5G is equipped with Samsung’s latest groundbreaking innovations, including:

  • Pro-Grade Camera –  Zoom in close, take photos and videos like a pro,and capture incredible share-ready moments with the easy-to-use, multi-lens camera.
  • 8K Video: Super smooth 8K video meaning super sharp, super clear video
  • Show-off worthy design: Modern haze finishes with an all-new integrated metal camera design and their toughest glass on a smartphone yet.
  • Galaxy 5G: Built with 5G connectivity in mind, you can share, scroll, browse and binge-watch in a flash.

With all of the latest technology now at your fingertips, customers can also take advantage of TELUS’ Peace of Mind plans where they’ll enjoy endless data, endless fun without worrying about overages. Pick yours up today.

TELUS Launches Newest Health For Good Mobile Clinic To Support Toronto’s Most Marginalized Citizens

Posted in Commentary with tags on January 21, 2021 by itnerd

Today, TELUS announced the expansion of the company’s innovative Health for Goodprogram with Parkdale Queen West Community Health Centre (CHC) and University Health Network’s (UHN) Social Medicine Program. The Parkdale Queen West Mobile Health Clinic powered by TELUS Health, a specially-equipped clinic on wheels, will provide essential primary health and harm reduction services directly to underserved persons in neighbourhoods in the mid-west region of Toronto. In addition, the clinic will enable mobile COVID-19 testing and vaccination efforts at homeless sheltering sites, congregate housing for marginalized populations and in areas with high positivity rates.

Estimates show that there are more than 8,700 Torontonians experiencing homelessness each day. In addition, marginalized populations struggling with poverty are often challenged to access primary health care, counselling and mental health support, as well as harm reduction and illness prevention services. Through this collaborative partnership,TELUS, Parkdale Queen West CHC and UHN’s Social Medicine Program’s main goal is to improve the health and wellbeing of these individuals and communities who are at-risk and/or face barriers to accessing high quality health care services and supports.

Backed by a $10 million commitment from TELUS, Health for Good is already active from coast-to-coast with clinics operating in Victoria, Vancouver, Surrey, Calgary, Edmonton, Ottawa, Mississauga-Peel Region, Waterloo Region, Montreal, Halifax, and now Toronto. These state-of-the-art mobile health clinics operate in communities where frontline care is urgently needed and act as a vital link between the community and local health authority. Through a combination of drop-in primary care and individually targeted follow up visits, the mobile outreach team builds rapport and enables a continuity of care for people who have been underserved by the traditional clinical care model. In 2020, several mobile health clinics supported COVID-19 response efforts, operating as assessment and testing centres and offering support to people leaving isolation and recovering from COVID-19. Since the program’s inception in 2014, TELUS Health Mobile Clinics have supported over 50,000 patient visits.

This mobile health clinic, and others across the country, are equipped with TELUS Health electronic medical record (EMR) technology. The TELUS Health EMR will enable clinic staff to collect and store health data, examine results over time, and provide better continuity of care to patients who previously had undocumented medical histories. The clinic is also equipped with TELUS LTE Wi-Fi and TELUS Mobility services.

The medical clinic is divided into two main areas: one for patient reception and mental health care and a second private, but more spacious area with an examination table and a physician/nursing workstation.  This design  helps improve patient privacy and allows the team to treat patients with the dignity and respect they deserve.

For more information about TELUS Health for Good, visit

Samsung Announces New S21 Series…. Available For Pre-Order At TELUS

Posted in Commentary with tags , on January 14, 2021 by itnerd

Earlier this morning, Samsung announced the new S21 series via their unpacked event which you can watch here. TELUS is excited to confirm that the Samsung Galaxy S21 5G, Samsung Galaxy S21+ 5G and Samsung Galaxy S21 Ultra 5G devices are now available for pre-order at The latest Samsung devices will be available for purchase at on January 29, 2021.

Customers can get the Samsung Galaxy S21 Ultra 5G today with the TELUS Easy Payment® device financing, starting at $0 upfront, on the TELUS 5G network. Plus, customers who get the Samsung Galaxy Note20 Ultra 5G device on a minimum two year term will receive two gifts with purchase, including the Samsung Galaxy Buds Pro and Samsung Galaxy SmartTag, valued at over $300.

New Program Offering Canadian Seniors Free Smartphones & Low-Cost Data Plans From TELUS To Help Them Stay Connected

Posted in Commentary with tags on December 8, 2020 by itnerd

Today, TELUS launched Mobility for Good for Seniors, which provides Canadian seniors receiving the Guaranteed Income Supplement (GIS) access to a free smartphone and subsidized mobility rate plan. Available now, Mobility for Good for Seniors includes a free refurbished smartphone, unlimited nationwide talk and text, and 3GB of data for only $25 per month. Mobility for Good for Seniors will ensure more seniors have access to the technology they need to help address feelings of isolation, manage their mental wellbeing, stay connected to loved ones, enjoy their favourite online games and books, and access important healthcare resources and information.

Across Canada, 2.2 million seniors receive the Guaranteed Income Supplement from the federal government, and are eligible for TELUS Mobility for Good for Seniors. This program is entirely subsidized by TELUS, and comes at no cost to the government or taxpayers. To get set up, program participants are required to provide proof of receiving the GIS benefit and then will receive a unique code. Participants are also encouraged to download the Federal Government’s Covid-19 Alert app to stay updated on critical health information. Additional details and instructions on how to apply are available at

As the COVID-19 pandemic evolved earlier this spring, TELUS donated more than 14,000 free mobile devices and $0 rate plans, valued at $9 million, to hundreds of organizations across the country including long-term care facilities in support of seniors. 

TELUS Mobility for Good for Seniors is part of the TELUS Connecting for Good portfolio of programs that gives Canadians in need access to TELUS’ world-leading technology. Additional programs include:

  • TELUS Internet for Good, offering high speed broadband Internet to qualified low-income families and people living with disabilities for only $9.95 per month;
  • TELUS Mobility for Good for youth, offering a free smartphone and a fully subsidized 3GB data plan to youth transitioning out of foster care for two years;
  • TELUS Tech for Good, helping differently abled Canadians facing challenges using smartphones and tablets with assistive technology and training that help them live more independently; and
  • TELUS Health for Good, enabling TELUS mobile health clinics to bring primary healthcare directly to people in need and living on the streets in urban centres across Canada.

TELUS also empowers Canadians of all ages to stay safe in our digital world with online resources and workshops through TELUS Wise, which covers topics including protecting your online security, privacy, and reputation, rising above cyberbullying, and using technology responsibly. Seniors advocacy and support organizations are invited to book a free, virtual TELUS Wise Seniors workshop for the seniors they support at The workshop educates participants on common online scams and threats and provides Internet, smartphone and social media safety tips, helping seniors to stay safe and get the most out of our digital world.

In response to the COVID-19 pandemic, TELUS has committed $150 million to support Canadians with the services and resources they need. For the latest information about how TELUS gives back visit