Archive for Telus

Samsung Note10+ Is Available At TELUS Stores Starting Today

Posted in Commentary with tags on August 23, 2019 by itnerd

The Samsung Note10+ is now available in-store at TELUS starting at $0 upfront with TELUS Easy Payment®. The new device financing program gives TELUS customers the flexibility to get any phone – even the iconic Samsung Note10+ – and pay for the device over 24 equal payments. Plus, when customers sign up for the Bring It Back program, they can expect to receive the Galaxy Note10+ at their absolute best cost.

The Note10+ is a powerful, multi-faceted device equipped with Samsung’s latest groundbreaking innovations, including:

  • The Power of Design –  The device has a slimmer & lighter body than any previous model, as well as an uninterrupted view through its cinematic Infinity-O display.
  • The Power of Performance – When your battery power is low, the fast charging technology gets your phone back to 100% in 30 minutes and can last up to 36 hours, making it the biggest battery in the Note series.
  • The Power of Creation – The Note10+ has a new pro grade camera with amazing features such as live focus video, audio zoom etc. Plus, use the intelligent S Pen to draw, sketch and share!

With all of the latest technology now at your fingertips, customers can also take advantage of TELUS’ Peace of Mind plans where they’ll enjoy endless data, endless fun without worrying about overages.

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TELUS Recognized As Having The Best Mobile Network In Canada By Ookla

Posted in Commentary with tags on August 1, 2019 by itnerd

This afternoon, Ookla released the results of its Q1 and Q2 speedtest report, revealing that TELUS has won multiple awards, including Fastest Mobile Network in Canada and Best Mobile Coverage in Canada, making TELUS Canada’s Best Mobile Network.

The Speedtest Awards reinforce the strength of TELUS’ network across the country and marks the second consecutive quarter that TELUS has won Canada’s Fastest Mobile Network. Today’s announcement also reaffirms TELUS’ commitment to delivering the best network for all Canadians, with significant capital investments to earn us Best Mobile Coverage in Canada.

TELUS has been recognized for its network superiority by other industry-leading experts, including the top spot with Tutela’s Mobile Experience Award for the second consecutive quarter. TELUS also recently ranked first in Canada for Network Quality performance by J.D. Power in 2019. Additionally, the H2 OpenSignal Awards in 2018 awarded TELUS the top spot for 4G LTE network speeds in Canada for the second year in a row. Lastly in September 2018, TELUS was awarded Canada’s fastest mobile network from PC Mag, spotlighting its highly optimized core network.

TELUS Rolls Out “Unlimited” Rate Plans As Part Of Their Standard Offerings

Posted in Commentary with tags on July 3, 2019 by itnerd

When the wireless pricing wars broke out a few weeks ago, it seemed to me that Rogers was the only ones who would put a stake in the ground when it came to having an “unlimited plan. By contrast both Bell and Telus would only respond with limited time offers. And I was critical of both companies for not joining Rogers in making these sorts of plans part of their standard offerings.

But that changed this morning as TELUS announced via press release three things. First, they announced this:

TELUS Easy Payment device financing gives customers access to any smartphone in TELUS’ leading device line-up, including iconic smartphones starting at $0 upfront, with easy payment financing options over 24 months, alongside transparent billing that clearly separates the device cost from the monthly rate plan fee.

I am sure that this is a direct response to Rogers doing the same thing and criticism that the “big 3” carriers do not remove device subsidies when the phone is paid for. Then they annouced this:

TELUS Peace of Mind rate plans give new, renewing and bring-your-own-device customers access to endless data starting at $75 per month for 10GB of high-speed data without ever having to worry about overage charges. If customers exceed their high-speed data bucket, they can continue to stream, share and stay connected as much as they want with speeds up to 512 kbps, all on Canada’s fastest and largest network.

This is clearly their stake in the ground when it comes to these “unlimited” plans that are now in vogue as this appears at first glance to be part of the carrier’s standard offerings. Next up was this:

TELUS Family Discounts provide incremental savings off the monthly rate plan with every new family member who signs up. Two family members will each receive $5 off a month, three family members $10 each, and four or more family members will each receive savings of $15 a month.

That’s an interesting sweetener to try and get their subscriber count up.

Everything seems to be live at the moment at telus.com/peaceofmind and I will be digging into the details as the devil is always in the detail. If I spot anything interesting, I’ll be updating this post.

Watch for a response from Bell in the coming hours or days as they are now the only “big 3” carrier who hasn’t made these changes.

TELUS Announces ANOTHER “No Overage” Plan…. $145 for 50GB

Posted in Commentary with tags on June 20, 2019 by itnerd

It now seems that TELUS is upping the stakes in the data wars that Canadian telco carriers are participating in. Hot off the heels of this announcement from TELUS comes this tweak to what they put on the table. They are now offering 50GB of data for $145. I have no clue who on Earth would need that much data. But if you do, TELUS can hook you up. Here’s the highlights that you need to know:

  • Like the other TELUS plans, this one is throttled at a speed of 512 kbps once you hit your monthly data cap which is twice what Rogers or Bell offers.
  • Like the other TELUS plans, this is a time limited promotional offer that ends on July 2, 2019.
  • And finally like the other TELUS plans, the data is non-sharable which is different than the Rogers offering.

You can learn more, or sign up for this plan here.

TELUS Announces “No Overage” Plan To Match Rogers “Unlimited” Plan

Posted in Commentary with tags on June 18, 2019 by itnerd

Well color me shocked as it seems that we may actually have some semblance of competition in the Canadian wireless market. But before I get to why I say that, let me do a quick recap:

Fast forward to day and it seems that TELUS has decided to come out with two new “no overage” data plans starting at $75 for 10GB and $95 for 20GB of high-speed data when customers bring their own device. And here’s what got my attention. These plans are throttled at a speed of 512 kbps once you hit your monthly data cap which is twice what Rogers or Bell offers. Also what’s interesting is that the previous promotional offers have been removed from their website. However, what hasn’t changed is that this is a time limited promotional offer that ends on July 2, 2019. Also worth noting is that the data is non-sharable which is different than the Rogers offering.

While this is interesting, I have to say that the advantage is still with Rogers as their “Unlimited” plan is not time limited and the offerings from the other two of the “big 3” are time limited. If TELUS were to make what the announced today a standard offering, I may be forced to rethink that.

TELUS Serves Up Another Promo Plan In Response To Rogers

Posted in Commentary with tags on June 14, 2019 by itnerd

Hot off the heels of serving up this plan which was a direct result to what Rogers surprisingly came out with a couple of days ago, TELUS has served up another promo plan.

If you click here, you’ll notice that there is now a 20GB plan with a 5GB bonus for 24 months starting at $95 a month for new, renewing and existing BYOD customers. Like the original plan that I linked to, this plan is time limited as it expires on July 2nd. So if you’re interested, you may want to act quickly.

TELUS Matches Rogers In Offering An $75 Data Plan…. With A Twist

Posted in Commentary with tags on June 12, 2019 by itnerd

Earlier today Rogers served up a 10GB for $75 “unlimited” plan that made news because of the fact that Canadian wireless consumers had never seen a plan like that before. In the article that I wrote, I said this:

Now the Rogers announcement should trigger similar announcements from Bell and Telus as the so called “big 3” tend to be in lockstep with each other rather than truly competing against each other. Thus any customer who is with the “big 3” will likely benefit from this. I expect to see that response come quickly. As in the next day or two.

Well, according to iPhone In Canada, TELUS is going to be offering a plan that is better than what Rogers offers:

A Telus spokesperson said in a statement, “We’re always making enhancements to our customer experience. Launching tomorrow, we have a promotional offer for new, renewing and existing BYOD customers who can get 10GB plus 5GB bonus data starting at $75 for BYOD on Canada’s largest and fastest network with the best customer service.”

Beyond your 15GB of LTE data, Telus says customers “will be charged our usual pay-per-use overage rate of $10/100MB.”

So this is a promotional offer. And this offer is serving up more data than Rogers is offering for the same price. And it’s aimed at BYOD customers. In my mind, this may be the better deal as it doesn’t appear to be throttled like Rogers offering is, and you get more data. Seeing as I am a TELUS customer, and I am in the range of paying that kind of money for my data, this is totally worth looking into for me. I suspect that many other TELUS customers may feel the same way. I’ll let you know what happens when I try to sign up for this plan.

That leaves Bell as the the only one of the “big 3” that doesn’t have a plan like this. One suspects that this will change tomorrow.

UPDATE: Just a quick clarification. The TELUS plan is a promotional plan that expires on July 2nd. The Rogers plan is part of their standard offering going forward. So in effect, TELUS is on matching or beating Rogers for a limited time. Another point is that TELUS is only offering the 5GB bonus for two years. Then presumably you drop back to the 10GB of data a month.

UPDATE #2: TELUS has updated their website with this time limited promotion. Interestingly there’s pricing for BYOD customers and customers on contract.