The IT Nerd

As devastating wildfires sweep across British Columbia, TELUS is responding with a $2 million commitment in network connectivity, data top-ups and bill credits for affected customers, and donations and support to charities. TELUS is directing resources toward affected First Nations and non profit organizations on the ground – including the Salvation Army BC and community food banks – while ensuring residents and first responders have access to the critical communications services they need to stay connected.

Maintaining connectivity and critical network operations

TELUS technicians are working tirelessly to keep network infrastructure operational under extreme conditions, including bringing in additional equipment like generators to keep cell sites running despite a lack of commercial power, and restoring damaged infrastructure as soon as it is safe to do so. This critical work ensures firefighters and other emergency personnel working on the frontlines of the fire remain connected, that residents facing possible evacuation orders have access to the latest information, and keeps families in touch during this difficult time. Our teams are coordinating with government agencies and relief organizations to provide connectivity at evacuation centres, command centres, and other critical locations, while deploying mobile connectivity solutions to fill gaps where fixed infrastructure has been damaged.

How TELUS is further supporting our customers and communities: 

• Keeping families connected – Affected customers should not be worried about their bills. We’re automatically giving 50 GB of free wireless data to evacuated TELUS and Koodo postpaid mobility customers to keep them connected, and are crediting TELUS Internet, TV, home phone, and SmartHome Security bills for all evacuated households. We will continue to pause all home services billing for any customers who face an extended evacuation or displacement. Evacuated customers can call the dedicated line 1-855-889-7233 beginning Wednesday, August 12 for help with their TELUS services and re-entry plans. 
• Delivering emergency support on the ground – TELUS team members and volunteers are delivering emergency kits with essential supplies, extra cell phones, and power bricks and charging cables to evacuation centres. We’re also working closely with evacuated First Nations communities to address their specific connectivity needs and offer our support including through emergency kits.
• Supporting communities with direct funding – TELUS and the TELUS Friendly Future Foundation are committing $100,000 to affected First Nations including Okanagan Indian Band and Westbank First Nation and local charities providing immediate aid on the ground. This funding goes directly to trusted partners including Animal Lifeline Emergency Response Team Society, Canadian Disaster Animal Response Team Southwest BC Society, Central Okanagan Food Bank, Clinton Food Bank Society, Mamas for Mamas, Nicola Valley and District Food Bank Society, North Okanagan Friendship Centre Society, and Salvation Army British Columbia Division. 
• How customers can help – TELUS customers can text DONATE to 41010 to donate $20, or redeem their TELUS Rewards points to support wildfire relief through the TELUS Friendly Future Foundation.
• Providing wellbeing support – The TELUS Health Community Crisis Support line (1-844-751-2133) offers free, professional emotional support and/or resource referrals to anyone in Canada and is operational 24/7. 

A longstanding commitment to disaster response and recovery

For more than two decades, TELUS has invested over $300 million in emergency response and community recovery globally, including more than $125 million toward wildfire and flood relief across Canada in recent years. British Columbia is TELUS’ home, and when things are at their worst, British Columbians know they can count on the TELUS team to step-up and be at their best. TELUS is leveraging its technology, health capabilities, and remarkable team to help British Columbians stay safe, connected and supported throughout this wildfire emergency. 

Lightworks, Scotiabank, Sun Life and TELUS today announced the launch of the AI Consortium, a trailblazing model bringing together some of Canada’s largest and most regulated organizations to build and govern the critical infrastructure needed to implement artificial intelligence (AI) safely, responsibly and at enterprise scale.

Many of the core challenges large, regulated institutions face when implementing AI are shared, from integrating diverse standards, platforms and technologies to maintaining governance, oversight and operational control as AI use scales. The Consortium enables members to pool hands-on engineering, conduct deep research and align interests to jointly build and govern mission-critical AI control systems and intellectual property they would otherwise develop independently, with resulting IP deployed individually and available to members through perpetual-use and ownership rights.

The AI Consortium’s flagship program, the Agentic Control Plane (ACP), is already running in production in regulated environments. The ACP gives enterprises the visibility and control needed to manage Agentic AI at scale, across models, agents, users and inference pipelines. It helps support regulatory compliance, maintain operational control and currently processes more than two trillion tokens per month across member organizations.

Future Consortium projects, optional to each member, include:

• AI Operations Center (AI-OC): providing enhanced technical and operational awareness across members to improve performance, resilience and cost management.
• AI Token Exchange (AI-TX): aligning the interests and benefits of collective scale across members, simplifying and expanding access to sovereign AI factories, and delivering capabilities that may not be feasible or efficient for individual institutions to implement alone.

The launch reflects the growing need for coordinated approaches to AI adoption in complex, regulated environments. By bringing together major institutions from banking, telecommunications and insurance, the AI Consortium demonstrates how cross-industry collaboration can help translate AI innovation and safety into real-world technology outcomes while strengthening Canadian competitiveness. The Consortium is open to qualifying organizations ready to build the future of enterprise AI at comparable scale and complexity. To learn more, visit ai-consortium.com.

TELUS is grateful to have been recognized among the world’s sustainability leaders after being named to TIME Magazine’s World’s Most Sustainable Companies list and earning third place on Corporate Knights’ Best 50 Corporate Citizens ranking. The recognition reflects more than 25 years of integrating environmental stewardship, innovation and social purpose into the company’s core business strategy..

TIME Magazine and Corporate Knights evaluate thousands of companies across sustainable revenue, governance, emissions, innovation, transparency and social impact, making these among the world’s most respected sustainability benchmarks.

This recognition builds on TELUS’ exceptional track record of sustainability leadership, including earning inclusion in Newsweek’s World’s Greenest Companies, receiving a Schneider Electric Sustainability Impact Award for excellence in strategy, digitization, and decarbonization, and being listed on the Dow Jones Best-in-Class Indices for 25 consecutive years, a feat unmatched by any other North American telecommunications company, and inclusion in Corporate Knights’ Global 100 Most Sustainable Corporations.

Driven by its leadership in social capitalism, TELUS has made significant progress on its commitments to ambitious science-based greenhouse gas emission reduction targets, and is continuing to implement sustainable practices across its business including:

• The achievement of its 2030 climate target of 46% reduction in Scope 1 and 2 emissions five years ahead of schedule
• Launching its Climate Transition Framework to map its journey to net zero by 2040
• Avoiding more than 1.4 million tonnes of CO₂e emissions through customer use of TELUS-enabled digital solutions
• Continuing the expansion of digital health, smart energy, IoT, and precision agriculture technologies
• Facilitating the ongoing retirement of copper infrastructure in favor of more energy-efficient fibre networks
• 96% of its electricity – globally – comes from renewable or low-emitting sources
• 26 million trees planted with our customers and partners, supporting ecosystem restoration across over 16,000 hectares of land
• 18 million devices diverted from landfills and the launch of a new reuse and recycle program

Sustainable business practices continue to strengthen TELUS’ operational resilience, improve network efficiency, reduce emissions and create long-term value for customers, communities and shareholders.

To learn more about TELUS’ commitment to social capitalism and sustainability, visit telus.com/sustainability.

The TELUS Friendly Future Foundation’s Together for Tomorrow Gala raised a record-breaking $3M on June 18, creating new opportunities for underserved youth across Canada through post-secondary bursaries and community programs designed to help them thrive. More than 800 guests gathered for an evening of entertainment and impact, highlighted by an exclusive headline performance by four-time Grammy award winner Lionel Richie. The event was held at the iconic TELUS Centre for Performance and Learning in Toronto and also welcomed TELUS Student Bursary recipients and grant beneficiaries as honoured guests.

Presented by TELUS, the gala brought together hundreds of leaders from Canada’s business, philanthropic, technology, and arts communities. The evening’s generous support will fund the TELUS Student Bursary program and TELUS Community Board Grants, supporting thousands of young Canadians through bursaries, mentorship opportunities and community-based programs that help remove barriers to education, employment and well-being. 

The evening builds on the recent announcement of TELUS President and Chief Executive Officer Darren Entwistle and Fiona Entwistle’s landmark $1 million personal donation to the TELUS Friendly Future Foundation. This transformative gift officially launched the Entwistle Technology Bursary, designed to open doors for youth in financial need pursuing post-secondary education in science, math, and technology who are committed to making a positive difference in their communities. The generous donation has inspired further community support, as evidenced by the exceptional fundraising results from last Thursday’s gala.

Building on the success of the first two galas, this year’s third annual event brings the three-year total to over $8.1M. This achievement reinforces the Foundation’s position as Canada’s preeminent corporate foundation dedicated to youth empowerment. Since inception, the TELUS Friendly Future Foundation and TELUS Community Boards across Canada have provided $140 million to support youth. In 2025 alone, the Foundation exceeded $10 million in awarded TELUS Student Bursaries and Community Board grants. 

Since 2000, TELUS and its team members have contributed more than $1.85 billion in cash, in-kind contributions, time and programs and volunteered 2.5 million days to support communities around the world.

The Foundation extends sincere gratitude to presenting sponsor TELUS, and all donors, sponsors and partners who made this remarkable event possible, including:

• Luminary Sponsor: Darren & Fiona Entwistle
• Trailblazer Sponsor: RBC Capital Markets
• Innovator Sponsors: AECON, Asurion, Amazon, BGIS, CIBC, Garofalo Family Foundation, Google Cloud, Ledcor, National Bank, Samsung, The&Partnership, TD Securities, WestJet
• Activation sponsors: AFL, Amdocs, BMO Capital Markets 

Every young person deserves the chance to reach their full potential. To support the TELUS Friendly Future Foundation’s mission of helping underserved youth across Canada access education, opportunity and brighter futures, visit friendlyfuture.com/donate. For organizations, foundations, and philanthropists interested in creating lasting impact through named bursary opportunities or strategic partnerships, please contact Louise Malhotra at lmalhotra@friendlyfuture.com.

The complete TELUS Optik TV suite is now available in Ontario, offering customers the ultimate entertainment experience with flexible TV plans that give customers access to over 450 sports and live TV channels, plus streaming services. With Optik TV, customers can select the streaming and channels they actually want – including services like Netflix, Disney+, Crave, Prime Video and Apple TV – refresh their lineup every 30 days, and save money doing it. TELUS Optik TV customers also gain access to exclusive bundling options to enhance their connected experience at home and on-the-go, including TELUS Mobility, SmartHome Security and SmartEnergy.

To qualify for Optik TV, customers must have TELUS PureFibre Internet. Experience the leading internet technology for speed and reliability — TELUS PureFibre delivers a 100% fibre-optic, direct-to-home connection. With PureFibre, households gain the seamless streaming and on-demand experience Optik TV provides, with faster Internet speeds that don’t lag or stall when multiple devices are connected. Beyond Optik TV, PureFibre Internet unlocks the future potential for connected homes and enables immersive technologies like augmented and virtual reality to reach their full potential.

Conditions and exclusions apply. For more information, please visit telus.com/optik. 

TELUS announces that President and CEO Darren Entwistle has been named a 2026 inductee into the BC Innovators Hall of Fame, an honour recognizing visionary leaders whose contributions have helped shape and strengthen British Columbia’s innovation and technology ecosystem. The recognition celebrates Darren’s transformative leadership and longstanding commitment to innovation, connectivity and economic growth in British Columbia and across Canada.

Over the past 26 years and under Darren’s leadership, TELUS has transformed from a regional telecommunications provider into a world-leading technology company with global operations spanning digital connectivity, healthcare, agriculture, customer experience, security and artificial intelligence capabilities. Throughout this transformation, TELUS has maintained a deep commitment to British Columbia through significant commercial and social investments, and the company recently announced plans to invest $15 billion in the province through 2030 to enhance connectivity, support Canadian AI leadership and drive economic growth.  

Key milestones realized in British Columbia under Darren’s leadership include:

• Since 2000, TELUS has invested $70 billion in British Columbia and $294 billion across Canada to enhance and expand TELUS’ world-leading broadband networks, driving connectivity, innovation, sustainability and economic growth across Canada. Today, TELUS’ 5G network reaches more than 90 per cent of Canadians and its PureFibre network connects 3.7 million homes and businesses
• As part of TELUS’ copper retirement program resulting from its pervasive fibre build (and associated commitment to net-zero carbon footprint), TELUS has undertaken “urban mining”, reclaiming more than 4,600 tonnes of copper and enabling a reduction of 9,300 tonnes of GHG emissions — equivalent to removing nearly 2,000 cars from the road for one year.
• Through the TELUS Living initiative, TELUS is helping address housing availability and affordability by redeveloping central office buildings (that have become redundant owing to TELUS’ fibre build) into purpose-built residential rental developments.
• TELUS is developing one of the world’s leading and most sustainable AI infrastructure ecosystems through three advanced facilities in British Columbia, including an AI data centre in Kamloops and two planned facilities in Vancouver.
• Over the past 26 years, TELUS has built a $1 billion TELUS Ventures portfolio, supporting innovative entrepreneurs and small businesses across the province.
• Since 2000, TELUS and its team members have gifted more than $1.8 billion globally to innovative social programs, inclusive of helping communities all across British Columbia.
• Through TELUS’ unique social products of Internet for Good, Mobility for Good and Tech for Good, complemented by TELUS Wise, TELUS has helped bridge digital divides for more than 204,000 people across British Columbia while keeping them safe online.
• Since 2018, TELUS Health for Good has supported more than 145,000 patient visits for underserved British Columbians through 17 tech-enabled mobile clinics founded by TELUS.
• TELUS has invested more than $12.6 million in local storytelling and emerging creators in British Columbia through STORYHIVE and TELUS originals.
• The TELUS Friendly Future Foundation launched the TELUS Student Bursary in 2023. This program has already supported 300 student bursaries in British Columbia that will help realize future innovators in the province.

Established by BC Tech in 2023, the BC Innovators Hall of Fame celebrates leaders whose vision, leadership and innovation have made a lasting impact on British Columbia’s economy and technology sector. Inductees are recognized for advancing innovation, fostering economic growth and helping position B.C. as a globally competitive innovation hub. 

Here’s some photos from yesterday’s volunteer event in London, where TELUS team members and community volunteers came together to create a friendlier future for 500 youth across London by packing 300 Kits for Kids, backpacks filled with essential school supplies and assembling 200 Kindnessgrams, sweet treats with handwritten notes of hope, as part of the 21st annual TELUS Days of Giving. 

Kits for Kids

For many families, rising costs are putting essential school supplies out of reach. Through TELUS’ Kits for Kids program, backpacks filled with school essentials including notebooks, pencils, pens, colouring supplies and loose-leaf paper are distributed to students facing financial barriers. To date, TELUS has distributed more than 250,000 Kits for Kids across Canada, including 10,000 this year alone.

Kindnessgrams

Sometimes, a simple gesture is all it takes to remind someone they aren’t alone. Each Kindnessgram package pairs a bag of sweet treats with a handwritten note of inspiration, designed to let our community’s most vulnerable youth know that their neighbors are rooting for their success. These small tokens serve as a powerful reminder that they are seen, supported, and valued.

Camp Mail

Attendees created camp mail kits to ensure youth who are attending camp are not left out while other campers are receiving camp mail from home. These kits include fun activities and hand written youth friendly jokes. 

The items from the London event will support five local charity partners: Big Brothers Big Sisters of London and Area, London Food Bank, London and Middlesex Community Housing, YMCA of Southwestern Ontario and Youth Opportunities Unlimited (YOU). Together, these organizations provide critical support to vulnerable families, children and youth across London through social housing, food insecurity, health and fitness programming, camps, child care, specialized newcomer services, mental health and career support programs.

TELUS Rewards is setting a new standard for customer loyalty with major new enhancements that give Canadians more benefits, more savings, and more everyday value. Starting today, every TELUS Rewards member gains access to an expanded suite of health, travel, entertainment and lifestyle perks worth more than $400 in annual value — simply for being a TELUS customer. This commitment to member value has earned TELUS Rewards global recognition, with three first-place honours at the 

2026 Loyalty360 Awards, including the 360-Degree Brand Award. The expanded lineup of exclusive benefits now available to all members include:

• New TELUS Perks: Complimentary access to a virtual counselling session through TELUS Health MyCare (valued at up to $120), plus a complimentary veterinary consultation through TELUS Health MyPet (a $40 annual value) — making it easier for members to access trusted support and care for themselves and their pets.
• New Partner Perks: Everyday savings through new partnerships with Skip and Turo. Perks include a complimentary one-year Skip+ membership, unlocking $0 delivery fees on eligible orders, member-exclusive offers, and hundreds in potential annual savings from Canada’s homegrown delivery network. And hit the road this summer with a one-time $50 Turo car rental credit.

TELUS Rewards is Canada’s award-winning loyalty program, featuring a tiered experience that rewards customers for their loyalty. As members progress through Purple, Gold, Platinum and Diamond tiers, they unlock increasingly exclusive perks, enhanced benefits and greater everyday value. Customers who sign up for TELUS Rewards with one eligible TELUS service join the Purple tier and gain access to a growing collection of benefits, savings and experiences from day one. Members can unlock Gold, Platinum and Diamond tiers by adding additional qualifying TELUS services, including Mobility, Internet, Optik TV and SmartHome Security.

For more information about TELUS Rewards, visit https://www.telus.com/my-rewards.

TELUS is investing more than $66 billion over the next five years to expand and enhance its network infrastructure and operations across Canada. As the country seeks to attract more investment to stimulate growth, TELUS’ commitment to Canada’s future will help fuel homegrown innovation and support the prosperity of urban and rural communities. This investment builds on an impressive track record, with TELUS investing billions in technology and operations to boost productivity and support a robust national economy.

Now through 2030 in Canada, TELUS is:

Advancing Canada’s Tech & AI Sovereignty

• Expanding on their $2-billion investment to bring the speed and connectivity of TELUS PureFibre to regions of Ontario and Quebec that haven’t seen the benefit and scale of this investment to-date, stimulating job growth, accelerating innovation and enhancing productivity
• Building more than 160 new cell towers in partnership with Terrion and deploying targeted enhancements to their 5G and LTE services at more than 1,000 existing sites nationwide this year – significantly increasing wireless coverage and capacity to meet the evolving needs of their customers and communities, now and into the future
• Strengthening Canada’s AI infrastructure to meet surging demand for advanced compute power through the TELUS Sovereign AI Factory – officially ranked as the fastest and most powerful supercomputer in Canada by TOP500. Their Rimouski, Quebec facility sold out following its September 2025 launch and we are now expanding their compute inventory to meet continued demand. 
• Delivering one of the world’s most powerful and sustainable AI infrastructure clusters with three world-class facilities in British Columbia, selected by the Government of Canada as the first project to advance under the federal Enabling Large-Scale Sovereign AI Data Centres initiative. Their AI factory in Kamloops, British Columbia, will come online later this year and we will develop two new Vancouver facilities to empower Canadian businesses, researchers, public sector and Indigenous organizations with access to cutting-edge Canadian-controlled compute – ensuring every piece of data, computation, and breakthrough remains within Canadian borders. 
• TELUS Digital is advancing Canada’s sovereign AI capabilities through Fuel iX, a platform enabling Canadian companies to deploy secure, domestically controlled AI assistants. Building on industry-leading safety practices, Fuel iX Fortify addresses Canada’s stringent AI security and safety requirements through automated purple teaming and rigorous testing protocols, helping organizations confidently integrate AI while maintaining control over their data and systems
• Deepening their commitment to rural and Indigenous connectivity by investing more than $3.3 million to expand broadband and wireless networks to more than 12,000 households through 2026

Pioneering Environmental Sustainability & Purpose-Built Housing

• Advancing their journey to net-zero as part of their world-leading copper retirement program, we continue to support the circular economy by reclaiming and repurposing legacy copper networks, helping meet Canada’s need for this important resource. To date, we have mined more than 4,600 tonnes of copper from their network and enabled a reduction of 9,300 tonnes of GHG emissions – equal to removing nearly 2,000 cars from roads for a year
• Strengthening Canada’s food sovereignty and global leadership in sustainable production through TELUS Agriculture & Consumer Goods. By expanding their Decisive Farming agronomy services in underserved rural areas and supporting Canada’s cattle producers, we’re helping farmers produce more with less. These efforts ensure a safe, affordable and efficient food supply for Canadians while delivering a critical reduction of up to 500,000 tonnes in GHG emissions by 2030
• Addressing the increasing demand for housing availability and attainability by redeveloping their central office buildings into purpose-built residential rental developments under the TELUS Living initiative 

Fostering Healthy, Connected Communities

• Further bridging digital and health divides through TELUS Internet, Mobility, Tech and Health for Good, and continuing to empower Canadians to stay safe online through TELUS Wise. Since inception, these initiatives have enhanced access to connectivity and healthcare for over 1.6 million people across Canada, while helping them remain safe in their digital world
• Helping remove barriers for youth and empowering them to reach their full potential. Since 2005, the TELUS Friendly Future Foundation and their 21 TELUS Community Boards have directed over $150 million in grants to more than 11,500 health and education-focused charitable initiatives that support youth and 2,000 TELUS Student Bursaries for post-secondary students facing financial barriers
• Helping organizations create healthier, more productive workforces through TELUS Health’s global leadership in healthcare access and technology innovations, supporting more than 170 million lives around the world, in collaboration with both Canadian and global-leading organizations
• Strengthening community connections through authentic storytelling and contributing to a more inclusive creative ecosystem across Canada by investing over $40 million to amplify locally reflective stories and support creators and filmmakers across Canada through grants, production funding, training, mentorship and distribution across national platforms through TELUS’ three content funding programs: TELUS STORYHIVE, TELUS originals and maCommunauté
• Fostering community connection through strategic partnerships with leading sports organizations including Hockey Canada, Canada Soccer, CF Montréal, CFL and the Canadian Premier League

Additionally since 2000, TELUS, their team members and retirees have provided $1.85 billion in cash, in-kind contributions, time and programs, including 2.5 million days of volunteerism to communities in Canada and around the world.  

These investments are consistent with TELUS’ capital expenditure guidance for 2026 as disclosed in the company’s fourth quarter 2025 results and 2026 targets news release dated February 12, 2026 and in the company’s first quarter 2026 results news release dated May 8, 2026.

TELUS also embraces tax morality as a means of further investing in communities. Since 2000, and as of the end of 2025, TELUS has paid approximately $65 billion in total tax and spectrum remittances to federal, provincial and municipal governments across Canada, consisting of corporate income taxes, sales taxes, property taxes, employer portion of payroll taxes, various regulatory fees and spectrum remittances, including more than $2.6 billion in taxes in 2025 alone. These funds support public works projects, education, healthcare, cultural pursuits and other initiatives that improve the social and economic well-being of communities.