A consistent question that has been asked since the start of the netTALK / Iristel dispute is what the CRTC is doing. After all, they are supposed to be the guys who regulate Canada’s telecom industry to make sure that all is as it should be. But the closest thing to a comment that the CRTC has made is a Tweet like this one:
That’s it. That leaves many people wondering what that means? Are they working towards a resolution? If so, is there a timeline on how long it will take to resolve this? After all, it’s estimated that 75,000 Canadians are without proper phone service. That’s not a trivial number of people. Thus you’d think there’d be some sort more robust comment from Canada’s telecom regulator if for no other reason to put minds at ease.
What likely doesn’t help the situation is the fact that I’ve found that the CRTC threatened netTALK with an “enforcement action” back in late 2013 because netTALK didn’t join the CCTS which is the Commissioner for Complaints for Telecommunications Services. But it seems that no “enforcement action” was ever taken. So I’ve been wondering if this could have been headed off earlier. I am also wondering if it makes the CRTC look like a toothless tiger. As a result, I’ve asked the CRTC questions like this via Twitter:
As of yet, I have had no response.
What’s really needed here is the CRTC is to step up and say something like “We are aware of the issues with netTALK and Iristel. These are the things that we’re doing to resolve it. This is how long we think it will take. And we have other options from an enforcement standpoint if things drag on.” Then they need to say something like “We’ll look at what happened in 2013 to see what happened there and how we can improve things to stop a situation like that from happening again.”
So how about it CRTC? Will you explain what your path to resolution is to the 75,000 affected by this fiasco, as well as to the many many others who are watching this situation closely?
Remember, Canada is watching.
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This entry was posted on January 20, 2016 at 2:23 pm and is filed under Commentary with tags CRTC, Iristel, netTALK. You can follow any responses to this entry through the RSS 2.0 feed.
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What Is The CRTC Doing In The netTALK / Iristel Dispute?
A consistent question that has been asked since the start of the netTALK / Iristel dispute is what the CRTC is doing. After all, they are supposed to be the guys who regulate Canada’s telecom industry to make sure that all is as it should be. But the closest thing to a comment that the CRTC has made is a Tweet like this one:
That’s it. That leaves many people wondering what that means? Are they working towards a resolution? If so, is there a timeline on how long it will take to resolve this? After all, it’s estimated that 75,000 Canadians are without proper phone service. That’s not a trivial number of people. Thus you’d think there’d be some sort more robust comment from Canada’s telecom regulator if for no other reason to put minds at ease.
What likely doesn’t help the situation is the fact that I’ve found that the CRTC threatened netTALK with an “enforcement action” back in late 2013 because netTALK didn’t join the CCTS which is the Commissioner for Complaints for Telecommunications Services. But it seems that no “enforcement action” was ever taken. So I’ve been wondering if this could have been headed off earlier. I am also wondering if it makes the CRTC look like a toothless tiger. As a result, I’ve asked the CRTC questions like this via Twitter:
As of yet, I have had no response.
What’s really needed here is the CRTC is to step up and say something like “We are aware of the issues with netTALK and Iristel. These are the things that we’re doing to resolve it. This is how long we think it will take. And we have other options from an enforcement standpoint if things drag on.” Then they need to say something like “We’ll look at what happened in 2013 to see what happened there and how we can improve things to stop a situation like that from happening again.”
So how about it CRTC? Will you explain what your path to resolution is to the 75,000 affected by this fiasco, as well as to the many many others who are watching this situation closely?
Remember, Canada is watching.
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This entry was posted on January 20, 2016 at 2:23 pm and is filed under Commentary with tags CRTC, Iristel, netTALK. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.