Desjardins Launches The Alert Program

Desjardins is announcing the launch of Alert, a new home insurance program to prevent water damage, available nationwide.

When clients with a home insurance policy from Desjardins Insurance or The Personal sign up for Alert, they get a free water, freeze and humidity detector to place in their home close to a potential source of leaks. The detector is a connected object, and if it senses a problem, it sends an alert to the client’s smartphone, so they can act quickly to limit any damage. And clients can choose whether they want to receive alerts by notification, text message or email.

Key features include:

  • Water damage accounts for more than 50% of home insurance claims.
  • By acting fast in many of those cases, homeowners would have been able to prevent significant damage and avoid the disruption that comes with it.

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The detector is a small device, with a sleek, modern design. It can be placed near the kitchen sink or dishwasher, in the bathroom, near the washing machine, near the water heater or anywhere else a leak might occur.

Program participants can even name a person as a monitor to receive the same notifications.

The Alert program was designed to offer clients peace of mind. As such, participation in the program can never lead to premium increases or changes in existing coverage, regardless of how many alerts a client receives or the actions they take. Simply put, the program gives policyholders a prevention tool to help limit the damage caused by water and freezing.

Alert is a free, voluntary program that comes with one detector for each home insured. The Alert program will also be offered to clients of State Farm Canada in June 2017.

A single app for Alert, Ajusto and much more!

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For Desjardins, this launch is an opportunity to capture its entire mobile offer in a single smartphone app, called Desjardins Insurance Home-Auto or The Personal. As well as Alert, the app includes the Ajusto program, which rewards clients for improving their driving habits. It’s also a hub for online services, where policyholders can access their insurance policy, change their address, store a vehicle, start a claim and get an online quote. This app make Desjardins the first insurer in Canada to introduce a connected home and auto insurance offer.



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