CRTC To Put An End To Locked Cell Phones And Unlocking Fees

I have been a very vocal critic of the CRTC for years. But today, I will give them credit where credit is due. They have just put out a release that says this:

The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that as of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobile devices unlocked free of charge upon request. In addition, all newly purchased devices must be provided unlocked from that day forward.

The corner offices at Rogers, Bell, and Telus must be seriously upset right now. I say that because every time a customer comes to them to unlock a phone, that’s $50 CDN in their pockets. Now that revenue is gone. And I seriously expect a mass stampede of customers who will be dialing up their carrier on December 1st to get their phones unlocked.

The net result is two fold:

  1. This decision gives Canadian consumers more choice in terms of their wireless provider and what they pay as they can now bring their own device and leverage a lower cost plan to get cell service. As long as they are out of contract of course. The net result might be increased competition between Canadian carriers to hold on to their customers.
  2. If you travel, you can now use a local SIM card rather than using a carrier’s roaming package as using a local SIM card will cost you way less than any roaming option that is offered by any Canadian carrier. The net result might be Canadian carriers providing more cost effective to ensure that you don’t use a local SIM card on your next trip overseas which would deprive them of revenue.

We’ll have to see how that shakes out around December 1st. But in the here and now, kudos to the CRTC for finally doing something that benefits Canadian Consumers.

 

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