Hitachi Solutions America Releases IoT Service Hub 2.0

Hitachi Solutions America, a leading provider of global industry solutions powered by the Microsoft Cloud, has introduced version 2.0 of the IoT Service Hub. The latest release includes new efficiencies that strengthen the turnkey IoT platform’s real-time monitoring, rules-based analytics, and autonomous decision-making capabilities. The new functionality also widens the range of industries supported and products that can be integrated into the solution.

Hitachi Solutions IoT Service Hub 2.0 includes a host of new features that helps clients:

  • More efficiently build, deploy, and support production IoT solutions
    • Efficiency improvements help automatically manage and delete blobs
    • New tools help clone large numbers of IoT devices/assets at one time
    • Ability to use sample data and launch a data simulator to help with testing and prepare for deployment
  • Deploy IoT Service Hub in a wider variety of industries and businesses
    • Measurement type entity creation ensures flexibility with different IoT sensors that capture different types of data — allowing support for more industries
    • Automatic case and work order creation in Dynamics 365 provides increased data visibility and accessibility
  • Integrate with Microsoft IoT Central
    • IoT Service Hub now integrates with Microsoft’s IoT Central to more quickly get those users up and running with basic IoT monitoring

Built on the Microsoft Azure cloud, the IoT Service Hub serves as the gateway for creating end-to-end, autonomous IoT equipment maintenance solutions that help proactively pinpoint service needs and manage the entire corrective service lifecycle. Using artificial intelligence and machine learning to perform predictive and rules-based analytics from sensor data gathered from equipment, workers, and the environment, the solution helps:

  • Create a data-driven business model with improved operational efficiencies and reduced maintenance costs
  • Leverage data analytics to help predict, adapt, and react more quickly and effectively
  • Reduce unplanned downtime, enhance recovered capacity, and decrease inventory
  • Empower decision makers with real-time visibility and deep operational intelligence


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