Twitter Is “Strongly Encouraging” Employees To Work From Home Due To Covid-19

Twitter is “strongly encouraging” its almost 5,000 global employees to work from home due to concerns over the spread of the Covid-19 coronavirus, the company said Monday.

The social media company made the suggestion as part of a blog update one day after it suspended all non-critical travel for workers, including pulling out of the South by Southwest conference scheduled for later this month in Austin, Texas. Twitter says it’s mandatory for employees in Hong Kong, Japan and South Korea to work from home, but that other offices will remain open for those who choose or need to come in. “We are working to make sure internal meetings, all hands, and other important tasks are optimized for remote participation,” the company wrote on its blog. Twitter’s policy on working from home is a step beyond what most companies in the U.S. are doing as the virus spreads.

This is a sensible approach. But it will only work if companies have the tech in place to pull this off. I am talking about things like VPN access, virtual meeting software, and the like. And it will only work if users are trained on how these things work so that IT helpdesks are not flooded with calls from remote users that didn’t get the training that they need. Thus I would suggest that if you are a company that is considering something like this, you might want to start getting your ducks in a row so that there are no surprises once you roll it out.

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