Zoho Launches Small Business Emergency Subscription Assistance Program

Zoho Corporation is launching its Small Business Emergency Subscription Assistance Program (ESAP) to help Zoho customers worldwide weather this global crisis. A recent study by the Canadian Federation of Independent Business has found that half of Canada’s small firms have already seen a drop in sales due to the economic effects of COVID-19, with 4 in 10 of those affected businesses also reporting a decrease greater than 25 per cent1. ESAP is one way Zoho is committing itself to helping its small business customers. For up to 20,000 qualified paying customers with 25 employees or less, Zoho is waiving the cost of every single application they currently use, for up to three months.

Zoho is a 24-year-old, bootstrapped, privately held company with more than 50 million users located in over 180 countries. Since the beginning, Zoho has owed its existence to its small business customers. While Zoho now has grown significantly upmarket, serving mid-market and enterprise customers in addition to small businesses, the company believes that for the broader economy to stay healthy, SMBs must first stay healthy and viable. ESAP is intended to lighten the financial burden put upon our small business customers during this chaotic and difficult period.

Earlier this month, Zoho launched Remotely, a virtual productivity platform of 11 collaboration applications, provided to businesses of all sizes around the world for free, so that companies could effectively make the transition to remote work. Since its release two weeks ago, more than 5,000 new companies are running on the platform, and that number is increasing every day. We have seen an average of 500 per cent growth in usage of our collaboration apps and 1,000 per cent growth in daily new users of Zoho Meeting.

Between this global program and the no-cost availability of Zoho Remotely, a full virtual collaboration platform, Zoho is committed to helping as many businesses as possible. We are encouraging other companies in a position to help businesses survive to join us in supporting the small business ecosystem.

Please see a video announcement of the Small Business Emergency Subscription Assistance Program from our CEO Sridhar Vembu: https://youtu.be/ZxSrdGeEG1M   

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