The IT Nerd

Last week’s “Patch Tuesday” update for Windows 10 has led to a rather serious problem for people who need to print. Which would be a lot of people seeing as a lot of us are working from home these days. The issues appear connected to KB4557957 and KB4560960 for Windows 10 2004 and 1903/1909 respectively. And the bug is that when one of both of these updates are installed, printers attached directly to the computer won’t work. Networked printers however work just fine. Remove the offending updates, and things will work as normal.

A look at Reddit and Microsoft’s forums show that this isn’t isolated to just a few users. Microsoft hasn’t seen fit to admit that this is a problem with these specific updates. But Microsoft has admitted that something has gone off the rails with the way with USB printer ports from version 1903 to the new version 2004 which I told you to avoid if it isn’t being offered to you.

Microsoft really needs to step up here and fix this ASAP as this is clearly affecting a whole lot of people who are remote working at the moment. And it’s yet another black eye on Microsoft who doesn’t seem to have the ability to update their operating system without breaking anything in the process.

This entry was posted on June 15, 2020 at 8:18 am and is filed under Commentary with tags Microsoft. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.