Academic Medical Center Leverages Microsoft Azure To Benefit Patients

Oneview Healthcare, a global healthcare technology company, today announced the launch of CXP Cloud Enterprise for enhancing the patient care experience within health systems. Deployed on Microsoft Azure, this cloud-based platform helps health systems quickly adopt technology for engaging patients, reducing non-clinical demands on care teams and optimizing clinical and operational effectiveness.

During the COVID-19 pandemic, care teams were under intense pressure while staff and patients had restricted access to family and friends. CXP Cloud Enterprise gives patients and their families the ability to communicate virtually with healthcare teams, access to education and health information. Oneview enables care teams to provide patients with access to unified information and applications on secure bedside devices that can drive more meaningful engagement, improved satisfaction, and better-quality outcomes.

NYU Langone Health initially implemented Oneview’s interactive patient engagement platform in 2017. Faced with the challenges of the COVID-19 pandemic in spring of 2020, NYU Langone challenged Oneview to help roll out the virtual engagement platform rapidly across their facilities. Together, the organizations collaborated on the initial cloud-based version that enabled NYU Langone to implement key capabilities across 400 beds in weeks. Today’s introduction of CXP Cloud Enterprise delivers the full functionality and integration capabilities of the care experience platform in a faster, easier, more affordable cloud model.  

Oneview’s CXP Cloud Enterprise provides full functionality on a secure, reliable cloud deployment with patient education, meal ordering, patient service requests, apps and digital services, virtual rounding, visitation, and translation services. This comprehensive platform provides better control and quality of care for both patients and care providers.

Key features now available with cloud deployments include:

●  Bedside telehealth consultations from offsite care team members

●  Rounding questionnaires and a digital work list

●  Clinician screencasting to help patients understand their condition, treatment and goals

●  Automated service requests help nurses reduce call button distractions

●  Targeted patient educational resources

●  Meal ordering customized for their dietary needs

●  On-demand entertainment

●  Video chat to connect with friends and family

●  Simple integration with current systems for a single, secure platform hosting the latest apps

Available as a tiered product offering to meet individual hospital requirements, Oneview CPX Cloud Enterprise is available in the Azure Marketplace now.

Oneview Healthcare provides digital tools for patients, families, and caregivers to improve the care experience. Unifying a facility’s systems, content and services into one digital platform with dedicated devices at the point of care, Oneview helps deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. Oneview is proud to partner with leading healthcare systems in the US, Australia, the Middle East and Asia. For more information, please visit  

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