The IT Nerd

Today is November 30th which makes it one year since ChatGPT became available to the public. ChatGPT has taken the world by storm for good and bad reasons. History will be the ultimate judge of how impactful ChatGPT will be. But John Pritchard, CPO at Radiant Logic has some thought on ChatGPT:

“The one-year anniversary of ChatGPT marks a revolutionary moment for Generative AI. It has completely surpassed our expectations of what technology is capable of and enabled businesses of all sizes to leverage AI without significant upfront investments. However, we must consider how we can best utilize this advanced tool – businesses may feel inclined to rush and hop on the AI train to keep up with their competitors, but without a strong foundation and data ecosystem, businesses can unintentionally cause more problems.  

Before organizations invest time, finances and resources in integrating Gen AI into their decision-making processes, they need to first and foremost ensure their data is clean and of the best quality. GenAI’s effectiveness is directly dependent on the data it receives and if businesses aren’t careful, they can exacerbate existing issues by making decisions based on inaccurate AI results. This means making sure your data set is accurate, up-to-date and does not have anomalies. 

Businesses must also train their employees who will be overseeing the AI. While GenAI is an intelligent tool, it has not yet been perfected and can produce errors and wrong answers – human oversight remains critical to significantly reduce GenAI hallucinations and unwanted output. As GenAI is not advanced enough to fully function on its own, using it is more like collaborating with it. So, employees must also know how to frame instructions that an AI model can properly understand and interpret, a technique known as prompt engineering. With these steps, businesses can fully move forward with implementing GenAI and harness its full potential.” 

With everything that surrounds AI, the next year or two will be interesting to watch to see how it is used, and how it is controlled.

This entry was posted on November 30, 2023 at 9:31 am and is filed under Commentary with tags AI. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.