Yesterday, a C level executive tried to put out the fire surrounding the firestorm that Adobe created when changes to their terms of use came to light and made it look like Adobe products were basically spyware. And that Adobe were intent on using customer data to train their AI models.
It now Adobe is taking another crack at trying to make this issue go away via this blog post. I encourage you to read it in full. But here’s the part of it that is most relevant to this discussion:
The focus of this update was to be clearer about the improvements to our moderation processes that we have in place. Given the explosion of Generative AI and our commitment to responsible innovation, we have added more human moderation to our content submissions review processes.
And they also say this:
To be clear, Adobe requires a limited license to access content solely for the purpose of operating or improving the services and software and to enforce our terms and comply with law, such as to protect against abusive content.
Finally they say this:
- Adobe does not train Firefly Gen AI models on customer content. Firefly generative AI models are trained on a dataset of licensed content, such as Adobe Stock, and public domain content where copyright has expired. Read more here: https://helpx.adobe.com/firefly/faq.html#training-data
- Adobe will never assume ownership of a customer’s work. Adobe hosts content to enable customers to use our applications and services. Customers own their content and Adobe does not assume any ownership of customer work.
Now if this blog post came out at the same time the terms of use were updated, we may not be here talking about it now. And if they didn’t do any of the following, this absolutely would not have been such a huge issue:
- To request support to clarify the terms of use, you had to agree to these terms
- To uninstall the apps because you didn’t like these terms of use, you had to agree to these terms of use anyway.
The fact is Adobe to borrow a U.K. phrase, stuffed this whole thing. They really screwed up how they handled it and burned a whole lot of goodwill in the process. I guarantee that because of how this was handled, a lot of creative professionals are now either looking for alternatives to Adobe products, or have already switched. Will Adobe care about that? They might if it hits their bank account hard enough. I guess the central question is does this make you feel better about Adobe, and will you feel comfortable enough to use their products? Sound off in the comments below with your thoughts.
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This entry was posted on June 7, 2024 at 8:29 am and is filed under Commentary with tags Adobe. You can follow any responses to this entry through the RSS 2.0 feed.
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Adobe Tries Again To Clarify Their Terms Of Use…. Does This Make You Feel Better About Adobe?
Yesterday, a C level executive tried to put out the fire surrounding the firestorm that Adobe created when changes to their terms of use came to light and made it look like Adobe products were basically spyware. And that Adobe were intent on using customer data to train their AI models.
It now Adobe is taking another crack at trying to make this issue go away via this blog post. I encourage you to read it in full. But here’s the part of it that is most relevant to this discussion:
The focus of this update was to be clearer about the improvements to our moderation processes that we have in place. Given the explosion of Generative AI and our commitment to responsible innovation, we have added more human moderation to our content submissions review processes.
And they also say this:
To be clear, Adobe requires a limited license to access content solely for the purpose of operating or improving the services and software and to enforce our terms and comply with law, such as to protect against abusive content.
Finally they say this:
Now if this blog post came out at the same time the terms of use were updated, we may not be here talking about it now. And if they didn’t do any of the following, this absolutely would not have been such a huge issue:
The fact is Adobe to borrow a U.K. phrase, stuffed this whole thing. They really screwed up how they handled it and burned a whole lot of goodwill in the process. I guarantee that because of how this was handled, a lot of creative professionals are now either looking for alternatives to Adobe products, or have already switched. Will Adobe care about that? They might if it hits their bank account hard enough. I guess the central question is does this make you feel better about Adobe, and will you feel comfortable enough to use their products? Sound off in the comments below with your thoughts.
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This entry was posted on June 7, 2024 at 8:29 am and is filed under Commentary with tags Adobe. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.