TechCrunch is reporting that they have in their possession an email where CrowdStrike who took down millions of PCs worldwide is offering up a $10 gift card as their way of saying sorry:
CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say theyreceived the gift card, as well as a source who also received one.
On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”
“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”
Now this email was sent to their partners as opposed to their end customers. Likely because their partners are taking the brunt of the anger over this epic fail by CrowdStrike. Still is $10 worth it for partners who have had to do heroics to get customers back online, and if they’re like me are likely still doing heroics to get their customers online? Personally, I don’t think so. But you tell me by leaving a comment below and sharing your thoughts.
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This entry was posted on July 24, 2024 at 12:34 pm and is filed under Commentary with tags CrowdStrike. You can follow any responses to this entry through the RSS 2.0 feed.
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CrowdStrike Says Sorry To Their Partners By Offering Up A $10 Gift Card…. Seriously?!?!
TechCrunch is reporting that they have in their possession an email where CrowdStrike who took down millions of PCs worldwide is offering up a $10 gift card as their way of saying sorry:
CrowdStrike, the cybersecurity firm that crashed millions of computers with a botched update all over the world last week, is offering its partners a $10 Uber Eats gift card as an apology, according to several people who say theyreceived the gift card, as well as a source who also received one.
On Tuesday, a source told TechCrunch that they received an email from CrowdStrike offering them the gift card because the company recognizes “the additional work that the July 19 incident has caused.”
“And for that, we send our heartfelt thanks and apologies for the inconvenience,” the email read, according to a screenshot shared by the source. The same email was also posted on X by someone else. “To express our gratitude, your next cup of coffee or late night snack is on us!”
Now this email was sent to their partners as opposed to their end customers. Likely because their partners are taking the brunt of the anger over this epic fail by CrowdStrike. Still is $10 worth it for partners who have had to do heroics to get customers back online, and if they’re like me are likely still doing heroics to get their customers online? Personally, I don’t think so. But you tell me by leaving a comment below and sharing your thoughts.
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This entry was posted on July 24, 2024 at 12:34 pm and is filed under Commentary with tags CrowdStrike. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.