Crowdstrike has posted a root cause analysis in regards to them taking down a whole lot of PCs last Friday. Some of which are still down because of how huge their screw up was. In any case, this global IT nightmare was caused by an “undetected error” in the content configuration update for its Falcon platform affecting Windows machines. And that their fix for this is that the company will do more internal testing as well as putting in place “a new check” to stop “this type of problematic content” from being deployed again.
In short, something slipped through their QA process or perhaps lack of one as either is plausible, that caused millions of PCs to blue screen. That’s a total fail.
There’s something else that should be pointed out. CrowdStrike CEO George Kurtz has lived this nightmare before:
On April 21, 2010, the antivirus company McAfee released an update to its software used by its corporate customers. The update deleted a key Windows file, causing millions of computers around the world to crash and repeatedly reboot. Much like the CrowdStrike mistake, the McAfee problem required a manual fix.
Kurtz was McAfee’s chief technology officer at the time. Months later, Intel acquired McAfee. And several months after that Kurtz left the company. He founded CrowdStrike in 2012 and has been its CEO ever since.
Clearly he’s learned nothing from that experience. And I am sure that someone will be asking him about that real soon as he’s been requested to answer questions about this epic fail in Washington.
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This entry was posted on July 24, 2024 at 11:31 am and is filed under Commentary with tags CrowdStrike. You can follow any responses to this entry through the RSS 2.0 feed.
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CrowdStrike Says That The Global Outage Was Caused By A Bug That Wasn’t Caught By Their QA…. WTF?!?!?
Crowdstrike has posted a root cause analysis in regards to them taking down a whole lot of PCs last Friday. Some of which are still down because of how huge their screw up was. In any case, this global IT nightmare was caused by an “undetected error” in the content configuration update for its Falcon platform affecting Windows machines. And that their fix for this is that the company will do more internal testing as well as putting in place “a new check” to stop “this type of problematic content” from being deployed again.
In short, something slipped through their QA process or perhaps lack of one as either is plausible, that caused millions of PCs to blue screen. That’s a total fail.
There’s something else that should be pointed out. CrowdStrike CEO George Kurtz has lived this nightmare before:
On April 21, 2010, the antivirus company McAfee released an update to its software used by its corporate customers. The update deleted a key Windows file, causing millions of computers around the world to crash and repeatedly reboot. Much like the CrowdStrike mistake, the McAfee problem required a manual fix.
Kurtz was McAfee’s chief technology officer at the time. Months later, Intel acquired McAfee. And several months after that Kurtz left the company. He founded CrowdStrike in 2012 and has been its CEO ever since.
Clearly he’s learned nothing from that experience. And I am sure that someone will be asking him about that real soon as he’s been requested to answer questions about this epic fail in Washington.
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This entry was posted on July 24, 2024 at 11:31 am and is filed under Commentary with tags CrowdStrike. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.