BREAKING: Massive Outage Takes Out Numerous ISPs And Apps In Canada [UPDATE: Resolved]

About 45 minutes ago I started getting calls from numerous clients about not being able to get email or surf the Internet. On top of that my wife texted me to say that our Internet was out. I knew that wasn’t a good sign and a quick look at Down Detector confirmed what I was thinking:

Clearly numerous ISP’s including Rogers, Cogeco, Bell, Ebox, and Distributel have issues at the moment. On top of that, I note that Scotiabank is down as well. From what I can tell this outage covers the Greater Toronto Area and beyond. And clearly Bell and related companies are affect more than others. I’ll be keeping an eye on this as clearly this is very serious and wide spread.

UPDATE: This outage apparently covers Ontario and Quebec. So this is big.

Some customers in Ontario and Quebec may be experiencing an Internet service interruption. We are working to restore service as quickly as possible. Thank you for your patience.
— Bell Support (@Bell_Support) May 21, 2025

UPDATE #2: This outage seems to be resolved as of roughly 10AM EST.

This entry was posted on May 21, 2025 at 10:03 am and is filed under Commentary with tags Canada. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “BREAKING: Massive Outage Takes Out Numerous ISPs And Apps In Canada [UPDATE: Resolved]”

Today’s Outage Was Caused By A Bell Software Update | The IT Nerd Says:
May 21, 2025 at 1:17 pm

[…] today was an eventful day. After people in Ontario and Quebec lost Internet access just after 9AM EST, but got it back just after 10AM EST or later, there were questions as to what […]

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