Nexthink extends DEX to Android and iOS with Mobile Experience

Nexthink, the global leader in Digital Employee Experience (DEX) management, today announces Mobile Experience, a natively-built solution that extends Nexthink’s comprehensive experience-level insights to Android and iOS devices.  

 With real-time mobile insights delivered directly to the Nexthink Infinity platform, IT teams can:

  • Detect device performance degradation early: Monitor memory, storage, and deep battery health trends to identify devices at risk of failing before worker productivity is impacted  
  • Understand the root cause of connectivity issues: Continuous Wi-Fi and cellular data network tracking allows IT to distinguish between user-side issues, such as poor signal due to the mobile device antenna, and infrastructure-side issues like weak Wi-Fi coverage in a facility. 
  • Gain continuous visibility into compliance and security posture: Track outdated OS versions, missing patches, and encryption status while adding context from device performance and app connections to better assess risk. 
  • Optimize hardware and battery refresh decisions: IT can move away from blanket refresh cycles by using a data-driven approach to determine which devices need a battery or full replacement and which can remain in use. 
  • Improve visibility into app usage and risks: Gain insights into mobile app activity through network connection trends to better understand app adoption, engagement, AI app usage, and identify any non-compliant apps that could pose potential security risks

Android and iOS add to Nexthink’s growing list of supported technologies. Last year, Nexthink released VDI Experience, which offers enterprises full DEX capabilities for Citrix, Omnissa, AWS WorkSpaces, Azure Virtual Desktop, and Microsoft Windows 365 virtual environments. 

Learn more about Nexthink Mobile Experience or find out how Nexthink can take your IT operations to the next level.  

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