With National IT Service Providers Day being today, I wanted to share a perspective that goes beyond the standard “keep systems running” narrative.
Jason Tierney, SVP of Managed Services at C3 Integrated Solutions had this to say:
“For defense contractors, the challenge today goes beyond traditional IT support. In real-world assessment scenarios, challenges can come up when internal IT must work with external compliance teams, including process assumptions, incorrect documentation and a lack of coordination during a formal third-party assessment. Many organizations are also navigating multiple compliance frameworks, each with its own language, requirements and techniques. Even seemingly minor admin or system changes right before an assessment can create real problems.
In regulated environments, IT service providers are taking on a different role, with responsibility that extends beyond downtime and outages the risk of not passing an assessment or annual re-attestation. Strong change management, close coordination and consistent compliance process documentation are critical to getting organizations to an assessment-ready state and helping them stay there.”
Jeff Cratty,VP of Cloud & Integration at Blue Mantis adds this:
“National IT Service Provider Day is a reminder that the right technology partner does more than keep systems running. The best providers help organizations assess where they are, strengthen security, modernize what matters most and manage change in ways that support business goals. They create a secure foundation for innovation and help teams move forward with greater clarity and confidence.
As companies navigate AI adoption, cloud transformation and rising operational demands, they need service providers that can connect strategy to execution, protect critical data and reduce risk and stay engaged beyond deployment. That means identifying practical use cases, strengthening data governance and supporting internal teams through change.
When providers deliver that kind of guidance and accountability, they do more than solve technical challenges. They help businesses adapt faster and turn technology investments into measurable value.”
This link provides some suggestions on how you can say thanks to the people who keep your organization running. Trust me when I say that a thank you can go a long way for these people.
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This entry was posted on April 22, 2026 at 8:48 am and is filed under Commentary. You can follow any responses to this entry through the RSS 2.0 feed.
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National IT Service Providers Day Is Today
With National IT Service Providers Day being today, I wanted to share a perspective that goes beyond the standard “keep systems running” narrative.
Jason Tierney, SVP of Managed Services at C3 Integrated Solutions had this to say:
“For defense contractors, the challenge today goes beyond traditional IT support. In real-world assessment scenarios, challenges can come up when internal IT must work with external compliance teams, including process assumptions, incorrect documentation and a lack of coordination during a formal third-party assessment. Many organizations are also navigating multiple compliance frameworks, each with its own language, requirements and techniques. Even seemingly minor admin or system changes right before an assessment can create real problems.
In regulated environments, IT service providers are taking on a different role, with responsibility that extends beyond downtime and outages the risk of not passing an assessment or annual re-attestation. Strong change management, close coordination and consistent compliance process documentation are critical to getting organizations to an assessment-ready state and helping them stay there.”
Jeff Cratty,VP of Cloud & Integration at Blue Mantis adds this:
“National IT Service Provider Day is a reminder that the right technology partner does more than keep systems running. The best providers help organizations assess where they are, strengthen security, modernize what matters most and manage change in ways that support business goals. They create a secure foundation for innovation and help teams move forward with greater clarity and confidence.
As companies navigate AI adoption, cloud transformation and rising operational demands, they need service providers that can connect strategy to execution, protect critical data and reduce risk and stay engaged beyond deployment. That means identifying practical use cases, strengthening data governance and supporting internal teams through change.
When providers deliver that kind of guidance and accountability, they do more than solve technical challenges. They help businesses adapt faster and turn technology investments into measurable value.”
This link provides some suggestions on how you can say thanks to the people who keep your organization running. Trust me when I say that a thank you can go a long way for these people.
Share this:
Like this:
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This entry was posted on April 22, 2026 at 8:48 am and is filed under Commentary. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.