So get this. Freedom Mobile, which I have touted as a possible alternative to the “Big Three” telecoms have sent out a survey. Now there’s nothing unusual about a telco sending out a survey as telcos do that all the time. But this was different. One of the questions as captured by a Reddit thread was:
“If these advanced security features were offered by Freedom Mobile at an additional cost of $8 per month (on top of your mobile service plan), how likely would you be to subscribe?*
(Advanced security features: Encrypted text messages and voicemail, spam call detection, SIM swap protection, improved account sign-in security, and location privacy)”
The fact is that “Advanced security features” such as sim swap protection, spam call detection and the like would sit behind any sort of paywall is a #EpicFail on the part of Freedom Mobile. Doubly so given that they log in process quite frankly epically sucks beyond any belief as I covered here. The fact is that this should be the least that a carrier offers. Plus Freedom Mobile’s log in process needs a serious overall. As in they need to adhere to modern security standards such as multi factor authentication or some sort of passwordless authentication. Passkeys for example.
Now to be fair, Freedom Mobile haven’t announced any changes. Yet. But the fact that a survey like this has gone out shows that they are thinking about making changes. And like those who are part of this Reddit thread, I will be much more likely to dump Freedom Mobile if these changes are implemented. But I guess that Freedom Mobile feel that they need to generate revenue somehow. And simply stealing customers from the “Big Three” isn’t enough. I’d ask Freedom Mobile for their side of the story, but they won’t talk to me. So I guess I will have to see how this plays out. If they are smart, they make sure that it plays out in a way that customers win.
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This entry was posted on July 9, 2026 at 2:26 pm and is filed under Commentary with tags Freedom Mobile. You can follow any responses to this entry through the RSS 2.0 feed.
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Freedom Mobile Sends Out Survey Asking If Users Would Pay $8 Monthly for “Security”…… WTF??
So get this. Freedom Mobile, which I have touted as a possible alternative to the “Big Three” telecoms have sent out a survey. Now there’s nothing unusual about a telco sending out a survey as telcos do that all the time. But this was different. One of the questions as captured by a Reddit thread was:
“If these advanced security features were offered by Freedom Mobile at an additional cost of $8 per month (on top of your mobile service plan), how likely would you be to subscribe?*
(Advanced security features: Encrypted text messages and voicemail, spam call detection, SIM swap protection, improved account sign-in security, and location privacy)”
The fact is that “Advanced security features” such as sim swap protection, spam call detection and the like would sit behind any sort of paywall is a #EpicFail on the part of Freedom Mobile. Doubly so given that they log in process quite frankly epically sucks beyond any belief as I covered here. The fact is that this should be the least that a carrier offers. Plus Freedom Mobile’s log in process needs a serious overall. As in they need to adhere to modern security standards such as multi factor authentication or some sort of passwordless authentication. Passkeys for example.
Now to be fair, Freedom Mobile haven’t announced any changes. Yet. But the fact that a survey like this has gone out shows that they are thinking about making changes. And like those who are part of this Reddit thread, I will be much more likely to dump Freedom Mobile if these changes are implemented. But I guess that Freedom Mobile feel that they need to generate revenue somehow. And simply stealing customers from the “Big Three” isn’t enough. I’d ask Freedom Mobile for their side of the story, but they won’t talk to me. So I guess I will have to see how this plays out. If they are smart, they make sure that it plays out in a way that customers win.
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This entry was posted on July 9, 2026 at 2:26 pm and is filed under Commentary with tags Freedom Mobile. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.