Research published by Zen Internet found that half of UK technology leaders believe network outages threaten revenue. The study surveyed 500 senior technology decision-makers across the UK.
The findings point to wider concern about the role of network resilience in business performance. More than half of respondents, 51%, said resilience was business-critical and that outages would significantly affect revenue, operations or customers. A further 94% said resilience was important to their organisation’s success.
Many technology leaders also said complexity within their IT estates was slowing change. Zen found that 78% said technology complexity was holding back transformation, with multiple vendors, platforms and contracts cited as major obstacles.
You can read the full story here: https://securitybrief.co.uk/story/half-of-uk-tech-leaders-say-outages-threaten-revenue
Commenting on this, Mayur Upadhyaya, CEO at APIContext, said:
The fact that half of UK technology leaders now see outages as a threat to revenue shows how closely digital resilience and business performance have become linked.
Complexity doesn’t come from the number of systems you have. It comes from the number of dependencies between them. A payment, customer journey or identity transaction can cross multiple APIs, cloud services and third parties before it completes, and organisations don’t always have visibility across that entire chain.
AI and agentic adoption add another dimension. Increasingly, machines are executing those transactions, making decisions and retrying when something degrades. Machines can fail silently, and they fail at machine speed. That means a small degradation can propagate through dependent systems before an operational team even knows there is a problem.
The answer isn’t to slow innovation. It’s to recognise that resilience now means continuously verifying the critical transactions the business depends on, not simply monitoring the individual systems underneath them.”
Outages cripple or kill companies. So stopping outages should be the priority or bad things will happen.
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This entry was posted on August 12, 2026 at 11:24 am and is filed under Commentary with tags UK. You can follow any responses to this entry through the RSS 2.0 feed.
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Half of UK tech leaders say outages threaten revenue
Research published by Zen Internet found that half of UK technology leaders believe network outages threaten revenue. The study surveyed 500 senior technology decision-makers across the UK.
The findings point to wider concern about the role of network resilience in business performance. More than half of respondents, 51%, said resilience was business-critical and that outages would significantly affect revenue, operations or customers. A further 94% said resilience was important to their organisation’s success.
Many technology leaders also said complexity within their IT estates was slowing change. Zen found that 78% said technology complexity was holding back transformation, with multiple vendors, platforms and contracts cited as major obstacles.
You can read the full story here: https://securitybrief.co.uk/story/half-of-uk-tech-leaders-say-outages-threaten-revenue
Commenting on this, Mayur Upadhyaya, CEO at APIContext, said:
The fact that half of UK technology leaders now see outages as a threat to revenue shows how closely digital resilience and business performance have become linked.
Complexity doesn’t come from the number of systems you have. It comes from the number of dependencies between them. A payment, customer journey or identity transaction can cross multiple APIs, cloud services and third parties before it completes, and organisations don’t always have visibility across that entire chain.
AI and agentic adoption add another dimension. Increasingly, machines are executing those transactions, making decisions and retrying when something degrades. Machines can fail silently, and they fail at machine speed. That means a small degradation can propagate through dependent systems before an operational team even knows there is a problem.
The answer isn’t to slow innovation. It’s to recognise that resilience now means continuously verifying the critical transactions the business depends on, not simply monitoring the individual systems underneath them.”
Outages cripple or kill companies. So stopping outages should be the priority or bad things will happen.
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This entry was posted on August 12, 2026 at 11:24 am and is filed under Commentary with tags UK. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.