As promised, I have an update on the customer who posted a comment asking for my for assistance with an issue that he was having with Virgin Mobile. I received an e-mail today form Jeremy at Virgin Mobile:
Hey guys –
Christopher, I just talked with Krista in Customer Care and she said she’d talked with you and everything is sorted out.
I just really want to make sure that you’re happy and that everything it taken care of. Can you send me a quick email back to let me know if you’re good?
Thanks
Jeremy
I’m just waiting to hear back from the customer to make sure that the issue is truly solved. But it looks promising so far.
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This entry was posted on September 15, 2009 at 12:53 pm and is filed under Commentary with tags Canada, cellular, Virgin Mobile. You can follow any responses to this entry through the RSS 2.0 feed.
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Update On That Angry Virgin Mobile Customer
As promised, I have an update on the customer who posted a comment asking for my for assistance with an issue that he was having with Virgin Mobile. I received an e-mail today form Jeremy at Virgin Mobile:
Hey guys –
Christopher, I just talked with Krista in Customer Care and she said she’d talked with you and everything is sorted out.
I just really want to make sure that you’re happy and that everything it taken care of. Can you send me a quick email back to let me know if you’re good?
Thanks
Jeremy
I’m just waiting to hear back from the customer to make sure that the issue is truly solved. But it looks promising so far.
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This entry was posted on September 15, 2009 at 12:53 pm and is filed under Commentary with tags Canada, cellular, Virgin Mobile. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.