At least T-Mobile seems to be getting a clue.
After Sidekick users lost their data due to the fact that there was apparently no working backup, T-Mobile seems to be trying to placate customers by giving them three options according to Gizmodo:
An exasperated tipster who just spent some quality time on the phone with an equally exasperated T-Mobile rep told us what he was offered:
• I’m released from the contract if I want (Yeesh, of course I better be. I can’t believe I had to ask).
• I can get a G1 for $129 (not sure if that’s the normal contract renewal pricing or not; doesn’t sound like a great deal to me).
• They also suggested Blackberries etc, but I didn’t get the pricing (since those are design disasters compared to SK or iPhone).
That’s something I suppose. At least it’s better than the one free month that they offered. I don’t think that this will stop mass defections to other cell phone carriers though. Nor will it stop the lawsuits that are sure to come.
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This entry was posted on October 12, 2009 at 11:33 am and is filed under Commentary with tags Sidekick, T-Mobile. You can follow any responses to this entry through the RSS 2.0 feed.
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T-Mobile Tries To Play Nice With Screwed Over Sidekick Users
At least T-Mobile seems to be getting a clue.
After Sidekick users lost their data due to the fact that there was apparently no working backup, T-Mobile seems to be trying to placate customers by giving them three options according to Gizmodo:
An exasperated tipster who just spent some quality time on the phone with an equally exasperated T-Mobile rep told us what he was offered:
That’s something I suppose. At least it’s better than the one free month that they offered. I don’t think that this will stop mass defections to other cell phone carriers though. Nor will it stop the lawsuits that are sure to come.
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This entry was posted on October 12, 2009 at 11:33 am and is filed under Commentary with tags Sidekick, T-Mobile. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.