Danger/Microsoft Didn’t Have A Backup… WTF?

There’s a story floating around that Danger/Microsoft that the massive Sidekick fail is due to…. Get this… Not having a backup:

Microsoft was upgrading their SAN (Storage Area Network aka the thing that stores all your data) and had hired Hitachi to come in and do it for them. Typically in an upgrade like this, you are expected to make backups of your SAN before the upgrade happens. Microsoft failed to make these backups for some reason. We’re not sure if it was because of the amount of data that would be required, if they didn’t have time to do it, or if they simply forgot. Regardless of why, Microsoft should know better. So Hitachi worked on upgrading the SAN and something went wrong, resulting in it’s destruction. Currently the plan is to try to get the devices that still have personal data on them to sync back to the servers and at least keep the data that users have on their device saved.

We’ve heard this from what appears to be several sources and it seems to hold weight. Needless to say it all boils down to one thing: Microsoft did not have a working backup.

You’ve got to be kidding me! The world’s biggest software company DIDN’T HAVE A WORKING BACKUP? What kind of two bit operation is this? Am I to believe that a sole computer consultant like me has the ability to restore data from a year ago to any of the computers in my house at will (Because I’ve tested that ability to make sure that I could do so if I needed to. Such as when my place was broken into and my MacBook Pro was stolen) and Microsoft DIDN’T HAVE A WORKING BACKUP? If they can’t be trusted with a bunch of smartphones that store their data on a central server, why should I trust Microsoft service like Office Live or any of their cloud based services? No wonder Perez Hilton is ticked because clearly these jokers haven’t got their act together.

Oh, in case you haven’t figured it out, this disaster is the end of the Sidekick as nobody is ever going to own one of these phones again. And I would wonder if any other smartphone with a Microsoft OS on it would sell. I think they’re all damaged goods at this point.

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