Rogers Increasing 911 Fees For Some Of Their Cell Phone Users

A tip from a reader pointed me towards a National Post Tech Desk Blog posting where they are reporting that the cost of 911 access is going up on for some Rogers cell phone users:

On April 12, Rogers, the country’s biggest wireless carrier by subscribers, [external link] is hiking its so-called “9-1-1 Emergency Access Fee” to $0.75 from $0.50.

A spokeswoman for Rogers said the hike was “in line” with rates found across the industry.

Okay, but the blog post goes on to say this:

Rivals BCE Inc. and Telus Corp. continue to charge a carrier fee for 911 access for old accounts, but both axed the fees and even system access charges in November for new subscribers as a way to appease customers faced with more choice in the market and cheaper deals elsewhere.

The removal of the fees provide a modest saving which is follows the general downward trend in pricing over the last several quarters as competition has intensified. But Rogers has been steadfast in holding the line.

Like Bell and Telus, it dropped its system access fee last November but replaced it with a “Government Regulatory Recovery Fee.” The new ranges from about $2.50 to $3.50 depending on province.

Now to be fair, there is a a way to avoid this. All you have to do is sign up for a plan that includes the previously mentioned Government Regulatory Recovery Fee. That’s something that I’ve discussed before.

What do I think of this? Two words come to mind: Cash Grab.

I wonder what Rogers customers who are affected by this think? Please leave a comment and share your views.

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