By: Phil Kaszuba, Vice President & General Manager, DMTI Spatial
With the Alberta flood, the Lac Megnatic explosion and recent tornado touchdowns, the summer of 2013 has been host to several devastating catastrophes that have displaced families across Canada. When entire communities are dealing with the aftermath of a disaster through relocation, temporary lodging, loss of belongings, repairs — there is a serious toll on personal health and well being. Very often the financial burden associated with these unforeseen events make it that much harder for communities to rebound and recover.
Fortunately, human spirit and generosity often prevails. Volunteers turned the Calgary Stampede grounds from a lake to a world-class rodeo event in days, fuelled by the rally cry of “Come Hell or High Water”.
In addition, companies with the right combinations of expertise joined forces to make life easier for some of those who needed it most. Just after the Alberta flood catastrophe, DMTI Spatial, a Location Economics solutions provider, reached out to their banking, credit union and insurance customers. By identifying and defining impacted areas that could be run against institutional data, this provided efficient means to quicker reactions to their customers in their time of need. The intention was to provide these companies with the means to quickly assist their own customers and assess the impact.
First Calgary Financial, a credit union servicing over 70,000 members and 500 employees, found DMTI’s proactive assistance invaluable. By cross referencing DMTI’s data against their existing customer base, First Calgary Financial was able to extend financial relief assistance and advice to members affected by the flood by alleviating the pressure of making mortgage, car, personal loan, and interest payments for 30 days.
“With the help of DMTI, we were able to identify members living within the flood areas, identify the potential financial impact created by the flood and make quick and impactful member response decisions with complete understanding of the financial implications, ” stated by John Dundas, Senior Vice President, Strategy and Operations at First Calgary Financial.
It is remarkable and inspiring to see people come together to assist one another in times of crisis. It is integral for companies to have solid business continuity plans in place to ensure they can carry on operations in times where their services may be more needed than ever. Having a great data partner is good start!
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This entry was posted on September 6, 2013 at 10:44 am and is filed under Commentary with tags DMTI Spatial. You can follow any responses to this entry through the RSS 2.0 feed.
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Guest Post: Well-Timed Delivery Of Data From DMTI Spatial Helped First Calgary Financial Take Better Care Of Its Members During The Alberta Flood Crisis
By: Phil Kaszuba, Vice President & General Manager, DMTI Spatial
With the Alberta flood, the Lac Megnatic explosion and recent tornado touchdowns, the summer of 2013 has been host to several devastating catastrophes that have displaced families across Canada. When entire communities are dealing with the aftermath of a disaster through relocation, temporary lodging, loss of belongings, repairs — there is a serious toll on personal health and well being. Very often the financial burden associated with these unforeseen events make it that much harder for communities to rebound and recover.
Fortunately, human spirit and generosity often prevails. Volunteers turned the Calgary Stampede grounds from a lake to a world-class rodeo event in days, fuelled by the rally cry of “Come Hell or High Water”.
In addition, companies with the right combinations of expertise joined forces to make life easier for some of those who needed it most. Just after the Alberta flood catastrophe, DMTI Spatial, a Location Economics solutions provider, reached out to their banking, credit union and insurance customers. By identifying and defining impacted areas that could be run against institutional data, this provided efficient means to quicker reactions to their customers in their time of need. The intention was to provide these companies with the means to quickly assist their own customers and assess the impact.
First Calgary Financial, a credit union servicing over 70,000 members and 500 employees, found DMTI’s proactive assistance invaluable. By cross referencing DMTI’s data against their existing customer base, First Calgary Financial was able to extend financial relief assistance and advice to members affected by the flood by alleviating the pressure of making mortgage, car, personal loan, and interest payments for 30 days.
“With the help of DMTI, we were able to identify members living within the flood areas, identify the potential financial impact created by the flood and make quick and impactful member response decisions with complete understanding of the financial implications, ” stated by John Dundas, Senior Vice President, Strategy and Operations at First Calgary Financial.
It is remarkable and inspiring to see people come together to assist one another in times of crisis. It is integral for companies to have solid business continuity plans in place to ensure they can carry on operations in times where their services may be more needed than ever. Having a great data partner is good start!
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This entry was posted on September 6, 2013 at 10:44 am and is filed under Commentary with tags DMTI Spatial. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.