Telus’ Appointment Service Now Available Nationally

Telus announced that the Telus appointment service launched in Ontario earlier this year is now available nationally at TELUS.

The program offers customers the opportunity to schedule in-store appointments with sales representatives regarding activations, renewals and repairs in advance of coming in-store. This process not only ensures that customers are able to see representatives at a designated time of their choosing, it allows our team to familiarize themselves with the customer’s specific account and needs in advance, providing a better, more productive experience. The ways that customers benefit from this service include:

  • Avoid waiting in lines
  • Dedicated representative providing a personalized and tailored experience
  • Increased convenience and flexibility

The complimentary appointments can be booked online at telus.com/appointments and in-stores. The appointment service is an extension to our learning centres services which can be booked at telus.com/learn.

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