Anyone who has read this blog for a while knows that I am no fan of the big three Canadian carriers. Specifically, Rogers, Telus and Bell. They do a lot of things that make mine, and other Canadians blood boil. That list has had a new thing added to it. CBC News has found that minors, as in those under the age of 18, can authorize data usage beyond the $50 limit set out by the CRTC. That means that bills in the thousands of dollars can be run up by anyone who has a cell phone on a shared account. Keep in mind that the same big three carriers give people a real hard time if for example, someone’s spouse wants to make an account change on their behalf even though both names may be on the account in question.
Clearly this is a cynical back door method by the big three carriers to take money out of your pocket and to circumvent changes to the Wireless Code in 2013 that caps overages to $50. Now to nobody’s surprise, Rogers, Bell and Telus all declined to speak with the CBC on camera about this. You can understand why. All three of them were caught acting in their interests and not in the interest of obeying the law or in the interest of their customers. This is the prime reason why we need real competition in the Canadian wireless space from someone other than Rogers, Telus, or Bell. In the absence of that, we need someone who is stronger than the CRTC to slap these companies silly for stuff like this as they clearly need to be punished for such a cynical move.
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This entry was posted on March 19, 2016 at 3:58 pm and is filed under Commentary with tags Canada, wireless. You can follow any responses to this entry through the RSS 2.0 feed.
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#Fail: Canadian Wireless Carriers Allow Minors To Authorize Data Overages
Anyone who has read this blog for a while knows that I am no fan of the big three Canadian carriers. Specifically, Rogers, Telus and Bell. They do a lot of things that make mine, and other Canadians blood boil. That list has had a new thing added to it. CBC News has found that minors, as in those under the age of 18, can authorize data usage beyond the $50 limit set out by the CRTC. That means that bills in the thousands of dollars can be run up by anyone who has a cell phone on a shared account. Keep in mind that the same big three carriers give people a real hard time if for example, someone’s spouse wants to make an account change on their behalf even though both names may be on the account in question.
Clearly this is a cynical back door method by the big three carriers to take money out of your pocket and to circumvent changes to the Wireless Code in 2013 that caps overages to $50. Now to nobody’s surprise, Rogers, Bell and Telus all declined to speak with the CBC on camera about this. You can understand why. All three of them were caught acting in their interests and not in the interest of obeying the law or in the interest of their customers. This is the prime reason why we need real competition in the Canadian wireless space from someone other than Rogers, Telus, or Bell. In the absence of that, we need someone who is stronger than the CRTC to slap these companies silly for stuff like this as they clearly need to be punished for such a cynical move.
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This entry was posted on March 19, 2016 at 3:58 pm and is filed under Commentary with tags Canada, wireless. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.