First it was TeamViewer, now it’s GoToMyPC that’s been pwned by hackers as word has hit the streets that the popular remote access tool has been compromised. But unlike the TeamViewer bunch, Citrix who owns GoToMyPC admitted to it straightaway:
Unfortunately, the GoToMYPC service has been targeted by a very sophisticated password attack. To protect you, the security team recommended that we reset all customer passwords immediately.
Effective immediately, you will be required to reset your GoToMYPC password before you can login again.
To reset your password please use your regular GoToMYPC login link.
The document walks you through how to choose a new password and how to use two factor authentication. Something that I would recommend that you do. I’ll give Citrix points for just coming clean and putting its users first rather than denying that they’ve been hacked. Why? Because bad things are going to happen. That’s just life. But the manner that you deal with those things is what illustrates what kind of company that you are. The “good” companies admit when they’re wrong and deal with issues head on so that their users get the “warm fuzzies.” Citrix, at least in this case seems to that sort of company.
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This entry was posted on June 20, 2016 at 8:11 am and is filed under Commentary with tags Citrix. You can follow any responses to this entry through the RSS 2.0 feed.
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GoToMyPC Pwned By Hackers
First it was TeamViewer, now it’s GoToMyPC that’s been pwned by hackers as word has hit the streets that the popular remote access tool has been compromised. But unlike the TeamViewer bunch, Citrix who owns GoToMyPC admitted to it straightaway:
Unfortunately, the GoToMYPC service has been targeted by a very sophisticated password attack. To protect you, the security team recommended that we reset all customer passwords immediately.
Effective immediately, you will be required to reset your GoToMYPC password before you can login again.
To reset your password please use your regular GoToMYPC login link.
The document walks you through how to choose a new password and how to use two factor authentication. Something that I would recommend that you do. I’ll give Citrix points for just coming clean and putting its users first rather than denying that they’ve been hacked. Why? Because bad things are going to happen. That’s just life. But the manner that you deal with those things is what illustrates what kind of company that you are. The “good” companies admit when they’re wrong and deal with issues head on so that their users get the “warm fuzzies.” Citrix, at least in this case seems to that sort of company.
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This entry was posted on June 20, 2016 at 8:11 am and is filed under Commentary with tags Citrix. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.