Archive for Citrix

If You Haven’t Patched Your Citrix Application Delivery Controller and Unified Gateway, You Might Already Be Pwned By Hackers

Posted in Commentary with tags , on January 13, 2020 by itnerd

Last month Citrix disclosed a critical security hole (CVE-2019-19781) in both its Application Delivery Controller and Unified Gateway (formerly known as Netscaler ADC and Netscaler Gateway). What’s bad about this security hole is that thousands of systems planet wide were thought to be at risk. BadPackets found a staggering 25000 of them without really trying too hard yesterday.

Well, if you haven’t patched this, then you might be in trouble. Researchers have now publicly shared working exploit code for the remote takeover bug. The proof-of-concept code can be used to trivially achieve arbitrary code execution with no account credentials. Which of course is bad. But what is worse is that attacks have apparently already begun. Which means that as I type this, you might already be pwned by hackers. Thus I would suggest that if you have a Citrix Application Delivery Controller and Unified Gateway, you might want to put down that coffee and check to see if you’re protected from this. And if you aren’t, I’d be apply patches ASAP. Plus I’d be taking a look at your IT infrastructure to see if the bad guys are already in and setting up shop.

New Updates to Citrix Workspace Now Available

Posted in Commentary with tags on December 13, 2019 by itnerd

Technology has made our personal lives easier than ever. But it’s complicating things in the office. On any given day, the average employee spends nearly 65 percent of their time on busy work and in meetings, 20 percent searching for information and just 15 percent doing what they want and are paid to do. Why? Because technology that was supposed to streamline work has only made it more complex. Citrix Systems, Inc. is out to change this. The company today announced general availability of new features within Citrix® Workspace™ including an intelligent feed and personalized workflows designed to simplify work by eliminating digital noise and automating meaningless tasks so that employees can focus on their core jobs and be their best.

Quieting the Noise

In the course of a typical day, employees:

  • Use more than a dozen apps to get work done – often four or more just to complete a single business process like submitting expenses, booking travel, submitting purchase orders or approving time off.
  • Spend at least 20 percent of  their time searching for information they need to do their jobs
  • Are interrupted by a text, chat, or other alert 1,110 times a day, or about every two minutes.

Enabling the Future of Work Today

But this is about to change. By 2021, IDC Predicts that 60 percent of Global 2000 companies will have adopted a future-workspace model —a flexible, intelligent, collaborative virtual/physical work environment —to improve employee experience and productivity, with 10 percent adopting workspace as a service. And Citrix will be at the forefront of this transformation. (IDC FutureScape: Worldwide Future of Work 2019 Predictions, Doc # EMEA44255218, October 2018)

Personalizing Work

Using Citrix Workspace, companies can optimize the work day for every employee by organizing, guiding and automating work in an intelligent and personal way that enables them to focus on doing what they do best – and do it best.

Unbundling Monolithic Apps

Infused with innovative technologies such as machine learning and micro applications, Citrix Workspace enables organizations to create a single, unified and experience that is intelligent and secure across apps and data. Leveraging out of the box integrations to the world’s most commonly used applications, including SAP (Ariba, Concur and SuccessFactors); Microsoft (Dynamics, Power BI and Teams); Google G-Suite (Drive, Calendar and Directory); Salesforce; Workday; Atlassian (Jira); Zendesk and ServiceNow; more than 100 pre-configured microapps and the new intelligent features, companies can:

  • Automate repetitive, valueless tasks.
  • Extract the most pertinent tasks and insights from systems of record and deliver them in intelligent feeds to individual users on any device or channel.
  • Create single-purpose steps to simplify the execution of mundane tasks such as filing expenses, requesting time off and submitting purchase orders, among other things.
  • Build personal workflows around individual employees with context and smarts so they can spend less time on menial tasks and focus on meaningful work.

In addition, companies can also connect through Citrix Workspace to legacy, homegrown systems and create engaging micro applications and micro automation using low-code tooling.

Using Citrix Workspace, companies can remove the complexity from work and create a highly personalized experience that enables employees to be their most productive and use the special skills they were hired for to create value.

Click here to learn more about the new features and how Citrix Workspace can help your organization transform the employee experience and deliver the future of work today.

2020 Will Be A Year Of Experience-Driven Innovation: Citrix

Posted in Commentary with tags on December 10, 2019 by itnerd

Emboldened by the tightest labour market the world has ever seen, employees are demanding a simpler, smarter, more flexible way to work. And in 2020, they’ll get it. Citrix has outlined 4 major predictions they see as being the future of work and technology in 2020.

Citrix predicts that this will be a year of experience-driven innovation that will prioritize employees and their work more than ever. This shift in focus to a people-centric approach will force business leaders to discover how and where their employees work best and, powered by modern technology, will unlock a new way of working that offers higher levels of efficiency and flexibility. Citrix predicts the following in 2020:

  • The employee experience is more important than ever, resulting in new methods of tracking behaviours that can inform new technologies and processes, ultimately improving the value of the organization
  • Technology will adapt to human workflows, enhancing how an individual wants to work and adapting to that individual through people-centric computing
  • Working from home will become the new norm, allowing businesses to discover how and where their employees work best, providing flexible and accessible work environments powered by modern technology
  • Collective migration to hybrid cloud, enabling digital services to be more accessible, affordable, and capable than ever before.

Stay tuned in 2020 to see if these predictions from Citrix prove to be accurate.

Citrix Deepens Ties to Amazon Web Services

Posted in Commentary with tags on December 4, 2019 by itnerd

Hybrid environments are the reality of computing today. And Citrix Systems is making it easier than ever to manage them. The company today announced that it is deepening its relationship with Amazon Web Services (AWS) to provide businesses with greater flexibility and choice in deploying Citrix® ADC in hybrid environments and a convenient and easy way to deliver a secure, reliable experience that engages users and allows them to perform at their best. The news came during AWS re:Invent 2019, which is taking place in Las Vegas this week.

A Consistent Experience

The move to the cloud is on. But not everything can go there. From regulatory and compliance requirements to latency issues and local processing needs, some apps need to stay on premises. As a newly validated AWS Outposts solution, Citrix ADC can be used to bring native AWS services, infrastructure, and operating models to on-premises facilities in a simple, cost-effective way and deliver a consistent hybrid experience.

Greater Flexibility and Choice

Companies want the flexibility to control the routing path of their traffic and ability to direct traffic through virtual appliances of their choice. But it hasn’t been easy to achieve. Until now. Leveraging new Amazon Virtual Private Cloud (Amazon VPC) ingress routing features, companies can redirect traffic flowing in and out of a VPC through Citrix ADC to ensure highly available and reliable performance. Amazon VPC Ingress Routing is a service that helps customers simplify the integration of network and security appliances within their network topology.

Simplified Deployment

Migrating apps to the cloud has never been easier. Created in collaboration with AWS, the AWS Quick Start for Citrix ADC empowers companies to speed and automate configuration and greatly reduce the time, costs and skill level involved.

A Comprehensive Approach

Citrix offers a comprehensive range of solutions that are proven to scale and integrate in the AWS environment and ensure the security, reliability and high performance that application delivery and management today demands. And it continues to extend and expand these offerings.

Reliable and Secure Enterprise Connectivity

Citrix also announced today that Citrix SD-WAN now supports AWS Transit Gateway to simplify how Amazon VPCs and on-premises networks are connected to reduce operational costs. Using the Citrix SD- WAN orchestration service, customers can quickly connect their branches and data centers to the AWS Transit Gateway and access resources across any Amazon VPC or other connected network.

These new capabilities make it easy for businesses to:

  • Deliver an optimal application experience for Citrix Virtual Apps and Desktops as well as other cloud and SaaS applications on AWS.
  • Quickly set up secure, high-availability connections to AWS resources.
  • Scale their networks across hybrid cloud environments and geographically distributed regions.

To learn more about Citrix networking and digital workspace solutions and the value they can deliver at re:Invent, visit booth 3807.

 

88% of Canadians Would Take a Four-Day Work Week if Employer Offered: Citrix

Posted in Commentary with tags on November 7, 2019 by itnerd

Canadian office workers are eager to transition to a four-day work week, but are currently spending an average of four hours each week working outside of their existing contracted hours – according to new research from Citrix which surveyed nine countries worldwide including Canada, Norway, Germany, UK, France, Denmark, Italy, Mexico and Sweden.

The new data – from a survey of 500 office workers in Canada carried out by OnePoll – sheds light on whether a shortened work week could be feasible for Canadians considering average overtime hours.

Top reasons cited for this overtime include feeling like it’s the culture of the business (37%), unrealistic targets and workload (22%) and, for some, it’s wanting to do the extra work (21%).

Outdated working culture despite tech evolution

Despite the existence of new technology that enables greater efficiency and productivity, Canadian employees revealed the pressing need for their organizations to upgrade technology – with improved processes (30%) cited as a top solution to help reduce extra time worked.

The country is divided with just less than half of Canadian workers (45%) believing a national four-day working week is feasible with their current workload, despite the same workers claiming a growing workload is what’s causing them to work overtime.

A working culture where Canadians (32%) still believe employers reward and/or promote those who work longer hours, coupled with outdated technology, are the top barriers preventing Canada from adopting a four-day working week. It’s not to say Canada won’t ever achieve this, but a shift in business culture and decision makers’ mindset must happen first. Embracing a more innovative workplace means measuring employees on the work they produce rather than correlating it to how much was produced during the traditional contracted hours of nine to five. Canadian companies need to focus on discovering how and where their employees work best and providing them with the technology necessary to enable them to do their job most efficiently.

Employees eagerly await 

Perhaps unsurprisingly, the vast majority of Canada employees (88%, compared to the survey average of 87%) would take a four-day working week if it were offered. However more than half (74%, compared to the survey average of 72%) of those employees would only take it if they could keep the same salary, with less than a quarter (14%, compared to the survey average of 15%) being willing to take it if it meant a reduced salary.

Progress is being made, yet four-day working week is still years away

When asked when they might see a four-day working week in their companies, Canadian employees think we could be six years away. Despite progress being made globally, six years was the average among all countries surveyed when asked about the adoption of a four-day work week. UK workers think it will be possible soonest (approximately 5.61 years), followed by those in France (just below six years at 5.89) and then Canada at 6.22 years.

Canada is not alone with workload being the main barrier. Of all countries surveyed on this subject, the average overtime hours spent was four hours and 36 minutes. Notably, Norwegian workers work the most overtime (10+ hours) and Swedish workers work the least (three hours).

When comparing reasons for overtime work, the top reason among all countries was that it’s the culture of the business (23% compared to 37% in Canada). This was followed by unrealistic targets and workload (22% on average and for Canada) and getting paid overtime (20% compared to 18% in Canada).

55% Of Canadians Are More Productive Working Remotely With The Right Technology: Citrix

Posted in Commentary with tags on September 30, 2019 by itnerd

Citrix Canada, along with OnePoll, surveyed 750 Canadian workers about their ability to work remotely, workstyle preferences and habits, and their perceptions of corporate green initiatives. The results provide a look at how companies can make a significant impact on the environment, while at the same time reducing costs and retaining/recruiting the best talent, by implementing mobile workspaces.

The study revealed that nearly 60% of Canadian workers want to work for a company that is environmentally friendly and prioritizes green initiatives. This reinforces the fact that being green is more popular than ever.

By implementing mobile workspaces, companies can make a significant change for the good of the environment, while also improving employees’ productivity. By allowing employees to work remotely, companies can reduce the size of their office, while also reducing overhead costs and energy consumption.

  • From an environmentally conscious perspective, an important reason for businesses to implement mobile workspaces is to reduce carbon emissions from the 76% of respondents who regularly drive to work, averaging 31 minutes on their commute.
  • When Canadian employees were asked if they leave their PC’s running overnight, a staggering 57% claimed they did not power down, further reinforcing the need for companies to adopt energy efficient devices that help reduce energy consumption.
  • 93% of respondents confirmed that their offices are mostly or fully occupied on a regular basis.  However, 51% state that their jobs can be performed remotely if allowed.
  • What’s more, 55% of respondents agree that they would be more or as productive working remotely than in the office.

 

ADAPTING FOR THE FUTURE OF WORK

More than ever, climate change is on the top of everyone’s minds.  This is most evident with the Generation Z and Millennial generations.

  • From those interviewed between the ages of 18-24, 66% agreed or somewhat agreed that they are most inclined to work for a company that makes green initiatives a priority and 83% stated they are most inclined to work for a company that allows them to work remotely.
  • Similar results were found for those between the ages of 24-34, with 64% agreeing or somewhat agreeing that they are most inclined to work for a company that makes green initiatives a priority and 73% stated they are most inclined to work for a company that allows them to work remotely.
  • This shows the passion that Millennials and Generation Z have for making a difference and the importance for companies to have this in mind if they want to attract and retain the best talent.
  • With climate change producing strong winter storms, companies also need to consider mobile workspaces as part of their business continuity plans.
    • Of those surveyed, only 53% stated their companies had policies or technology in place to work remotely in the case of a natural disaster.

 

A CHANGING LANDSCAPE

Canada’s vast landscape offers a variety of commuting requirements, each dependent on the industry that province or city attracts and operates in. However, whether it is long flat roads through the prairies, or the stop and go traffic of Toronto, reducing commuting times and therefore cutting back on office space is a great way that organizations can incorporate a more flexible work policy, saving people time and energy.

  • The Atlantic region (Newfoundland and Labrador, P.E.I, Nova Scotia, and New Brunswick) had the highest percentage of people (36%) who travel 1-10 minutes to and from work each day. However, the same region had the highest percentage of people who leave their computers running over night.
  • In Central Canada (Quebec and Ontario), provinces that attract an extremely diverse industry and workforce, had the highest percentage of people who travel an extensive 91+ minute during their commute to work (5%). While, the Prairie provinces (Manitoba, Saskatchewan and Alberta) had the highest percentage of people who work remotely.

San Francisco 49ers Use Citrix To Leverage Digital Workspaces

Posted in Commentary with tags on September 5, 2019 by itnerd

When the San Francisco 49ers kick off the regular season Sunday, their fans will be treated to a world-class entertainment experience, thanks to some off-season moves the team made to transform its operations. With the help of  its innovation partner, Citrix Systems, Inc. the 49ers have created a digital workspace in which its team off the field can efficiently and securely collaborate to deliver a superior product on the field that delights “The Faithful” around the world.

The 49ers have a long history of innovation. “It’s in our DNA and goes all the way back to Bill Walsh creating the West Coast Offense,” says team President, Al Guido.  “We were the first team to have this offense and everyone has since taken and expanded upon it.”

Staying true to its roots, the 49ers have applied this mantra of on the field innovation to its business operations to improve its efficiency and the experience of its customers.

Changing the Game

Using Citrix digital workspace solutions, the 49ers have created a next-generation digital workspace that enables their team off the field to be as agile and collaborative as their players on the field.

With ShareFile, 49ers employees can quickly and easily access and share the applications and information they need to do their jobs anytime, anywhere using any device.

Employees like lead team photographer Terrell Lloyd, as he and his team capture more than 25,000 images per game that must be organized, categorized and shared with internal and external partners as quickly as possible so that fans can experience the action from all angles.

But most important in Schoeb’s mind is that information can be shared in a secure and reliable way.And with Citrix, security is easy. The 49ers join more than 400,000 – organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500 – who are using Citrix to drive innovation in the workplace and deliver real business results. Click here to learn more about the company’s solutions and the value they can create for your organization.