Archive for Citrix

Citrix Expands Secure Access Solutions to Empower Hybrid Work

Posted in Commentary with tags on October 5, 2021 by itnerd

Employees today expect the freedom to choose where and how they work and a seamless, productive experience. IT is on the hook to deliver on this, all while keeping things secure. It’s a tall order to fulfill. And Citrix Systems is expanding its secure access solutions to help do it. The company today announced the launch of Citrix Secure Private Access™, a new cloud-delivered, Zero-Trust Network Access (ZTNA) service that protects access to apps and data from managed, unmanaged and Bring-Your-Own (BYO) devices, enabling employees to work the way they want in a secure, reliable and productive manner, wherever they happen to be.

IT wants to accommodate what users want, but traditional solutions make it difficult.

This is exactly what Citrix Secure Private Access is designed to enable. 

Enabling Secure, Productive Hybrid Work

Leveraging new adaptive authentication and access policies in conjunction with security controls, including watermarking, preventing clipboard access, protection from keylogger and screen capturing malware and browser isolation, Citrix Secure Private Access provides simple, contextual access to all apps and data employees need to perform at their best in a consistent, reliable manner. Using the service, IT can: 

  • Provide access to users based on zero trust principles of least privilege access
  • Enable security controls to allow flexibility and choice in devices used to get work done 
  • Support all access types and work scenarios
  • Keep access to all application types, including TCP, browser-based and VDI, secure in a unified manner across multi-cloud environments

And they can do it in a way that is completely transparent to employees, allowing them to work free from complexity and distractions with the confidence that their information and devices are safe.

Enhancing the Employee Experience

They can also remove the friction and frustration from work caused by everything from the need for employees to manage multiple logins and install multiple end point agents to restrictions on devices they can use and locations they can connect from by providing instant and seamless access to apps using native browsers or using an agent on any device. 

Moving to Zero-Trust and Modern IT

Citrix Secure Private Access is also uniquely designed to enable the modern, zero-trust approach to securing apps that remote work environments demand as it:

  • Adaptively grants least-privilege access based on user behaviors and access patterns
  • Continuously monitors and assesses user activities and automates security controls based on anomalies detected
  • Provides unified management and distributed enforcement across the entire environment

Citrix Secure Private Access is the latest addition to Citrix’s portfolio of secure access offerings, which when used in conjunction with Citrix Secure Internet Access™Citrix SD-WAN™ and Citrix Web App and API Protection™, provide a unified, comprehensive approach to securing  apps and data while improving the employee experience and simplifying operations.

Click here to learn more about these solutions and the value they can deliver for your organization.

Citrix Survey Provides Insights Into Actions Canadian Businesses Can Take To Attract & Retain Talent

Posted in Commentary with tags on September 29, 2021 by itnerd

Canadian companies may struggle with a potential talent shortage if they do not address workers’ preferences, including remote and flexible work options. According to a survey conducted by Citrix Systems, Inc. 40 percent of Canadian office workers surveyed have left or are considering leaving their jobs. So what are employees looking for? And what can enterprises do to mitigate its impact?

Among the key findings of the Citrix survey:

Flexibility is Key

Today’s workers prefer flexible arrangements that give them the freedom to choose where they work best, including at home, in the office or on the road. 

  • 83 percent of respondents said it was “very” or “somewhat” important that they be able to work from anywhere
  • 49 percent said they would accept a pay cut in return for the ability to do so
  • Canada is leading the U.S. in this regard – 37 percent of Canadian knowledge workers state they currently have the option to fully work remotely compared to only 19 percent in the U.S. 

Employee Experience has Never Mattered More

Modern workers want to engage in innovative work, be productive and make meaningful contributions to the business that are valued – without interference from complex technology and processes. As the Citrix survey reveals, they’re likely to move on if they can’t:

  • 27 percent of workers polled left jobs for positions that provide more opportunities to innovate and try new things
  • 26 percent were not engaged in or passionate about their former role
  • 31 percent were frustrated by overly complicated technology and processes
  • 33 percent believe they can do more meaningful work in their new roles
  • 33 percent feel their contributions are valued and recognized

Fear of the Digital Divide is Real

The global pandemic has made clear that remote work can boost employee engagement and productivity. But as companies transition to hybrid models, there is fear it will open a new digital divide. 

Respondents to the Citrix poll support this notion:

  • 34 percent believe remote employees will be at a career disadvantage for not working out of a central office location
  • 53 percent think they will be less likely to be considered for promotion/advancement opportunities

In addition to revealing why workers are leaving jobs, the Citrix survey also sought to understand what keeps them around. Of the respondents who indicated they have not changed jobs: 

  • 48 percent like what they do
  • 46 percent say their benefits are competitive and beyond financial security, provide for their physical and mental well being
  • 42 percent can work flexibly
  • 34 percent are afraid to make a change given the ongoing uncertainty
  • 29 percent feel trusted and empowered to work when and how they work best

Citrix provides a complete digital workspace platform that companies can use to enable hybrid work and create the space employees need to succeed, wherever they happen to be. Click here to learn more about the company’s solutions and how they can empower your team to be and do their best. 

Canadian Employees Still Trying To Adapt To Remote Work After One Year Of The Pandemic: Citrix

Posted in Commentary with tags on March 15, 2021 by itnerd

New research from Citrix revealed that 75% of Canadian workers would like to be given the option of working at home or at the office once the pandemic ends. But if remote work is here to stay, then companies must ensure they are creating a corporate culture that promotes physical and mental wellbeing and offer greater flexibility in the way their employees work.  

According to the study, a majority of Canadian employees want to continue some form of remote work upon return to the office, but working from home has taken a toll on them. Forty-nine per cent (49%) of Canadian office workers declared that their physical wellbeing was worse or much worse since the onset of the pandemic, and 57% said the same regarding their mental wellbeing. 

Company Culture Matters

As a result of the negative impact the past year has taken on employees, Canadian office workers are seeing great value in working for a company whose culture promotes the upkeep of physical and mental wellbeing; as almost all of those surveyed (97%) declared that a company that promotes wellbeing matters to them.

Company culture can be reinforced by many different departments or positions within a company (management, HR, IT), yet none seem to have risen to the levels of support that their workforces feel is required. Of those surveyed, only 23% felt very supported by their organization as a whole, with 32% feeling very supported by their management, 22% feeling very supported by their IT department, and 16% feeling very supported by their HR department. 

When asked what factors play into establishing and maintaining a good company culture, 71% felt that leadership is the most important factor, followed by 43% that felt that flexible work environments and schedules can contribute positively to the culture of a company.    

A Hybrid Return to the Office

Despite the difficulties they experienced working remotely, most employees still want to keep doing it.  When asked what their feelings were towards continuing to work remotely, 58% of respondents said they would like a hybrid model where they can choose whether to work remotely or from the office each day, 17% have no interest in returning to an office; while only 16% stated they would like to return to working in an office each day. 

Remote work has also now become a main factor when employees are looking for new employment or deciding to stay in their current role. Sixty-three per cent (63%) of employees agreed that they would only accept a new job if it offered flexible or remote work options, and most surprisingly, 38% would accept up to a 20% reduction in pay compared to what they are making now if the new role offered remote work models. Overwhelmingly, 73% of employees agreed that businesses will lose out on talent if they don’t offer flexible or remote work. 


The poll – commissioned by Citrix and conducted by OnePoll – questioned 500 Canadian office workers, asking about their views on their current working situation, company culture, and the impact of the pandemic on their wellbeing, career and work/life balance. The poll was conducted between February 2, 2021 and February 15, 2021. 

Citrix Hardware Pwned By Hackers Leveraging Them For DDoS Attacks

Posted in Commentary with tags on December 25, 2020 by itnerd

Merry Christmas. At least for all but those companies who own Citrix hardware. Bad actors have discovered a way to bounce and amplify junk web traffic against Citrix ADC networking equipment to launch DDoS attacks

While details about the attackers are still unknown, victims of these Citrix-based DDoS attacks have mostly included online gaming services, such as Steam and Xbox, sources have told ZDNet earlier today. The first of these attacks have been detected last week and documented by German IT systems administrator Marco Hofmann. Hofmann tracked the issue to the DTLS interface on Citrix ADC devices. DTLS, or Datagram Transport Layer Security, is a more version of the TLS protocol implemented on the stream-friendly UDP transfer protocol, rather than the more reliable TCP. Just like all UDP-based protocols, DTLS is spoofable and can be used as a DDoS amplification vector.

Citrix has confirmed the issue and they say that they will fix it before the new year. Meaning a fair number of Citrix employees will be working overtime this holiday season. Which means that once this fix becomes available, those who own this gear should install it ASAP.

Citrix Survey Shows How Canadians Imagine The Home Office Routine Of Tomorrow

Posted in Commentary with tags on July 21, 2020 by itnerd

Lockdown restrictions in Canada have begun to lift and companies are beginning to strategize on how they will create a secure return to work process. However, before companies can fully reopen their doors, there are some things they will need to amend or even rethink completely.  From the work models being offered, technology being used, or the overall company culture — the workplace will need to change, according to employee expectations. In a recent Citrix survey, 55 per cent of polled office workers state that they would prefer to work from home more frequently, while 41 per cent agree that the era of the 9-to-5 is now over. 

Flexible Work: From Nice-to-have to Must-have

Before the Corona crisis, the office was the place you went to perform your job, with very few Canadian employees allowed to work from home. In fact, Canadian office workers only worked from home an average of 2.89 days a month, with 7 per cent revealing they never worked from home.  Upon return, companies will need to rethink traditional work models, with 62 per cent of employees considering the office a place mainly for exchange and collaboration and 42 per cent wanting to see more flexible work models, allowing them to switch between the office and their home.

New Technologies and Culture Required

Before returning staff to the office, employers need to get busy. In the light of the current pandemic, 69 per cent of those surveyed are concerned about coworking and hot-desking concepts. 61 per cent of polled Canadian office workers consider the home office, if equipped with the proper technology, on par with working in an office. While less than one fourth of survey participants (19 per cent) state that they are currently using software and tools on their work computers that has not been approved by the IT department – or even is explicitly prohibited – a more digitally-forward culture is required where IT teams can be flexible, adaptable and anticipate workers’ technology needs to avoid shadow IT challenges in the future. The tools accounting for the largest shares are video conferencing software (50 per cent), personal devices (43 per cent) and instant messengers (42 per cent).

Even beyond technology, the effects of the crisis on corporate culture should not be underestimated as more home office usage is expected to improve the employer/workforce relationship. Of those polled, 37 per cent believe that in the future, flexible work models and remote work will improve the company culture. Furthermore, 44 per cent of respondents believe their company will have more of a digital culture and will embrace new technologies rapidly to better serve the workforce. The industries that believe this the most include hospitality and events management (63 per cent), teaching and education (60 per cent) and charity and voluntary work (58 per cent).

The abrupt switch to the home office due to the crisis required trust on both sides. More than a quarter of those surveyed (29 per cent) now hope that this strengthened trust and increased autonomy will be maintained, if not increased, after the crisis. More than half of those polled (58 per cent) think that there will be a better understanding of the human factor in the workplace, and almost one-third (31 per cent) agree that the Corona crisis experience will help soften established corporate hierarchies. 

Key Canadian Facts:

  • Prior to the Coronavirus pandemic, office workers from Canada worked from home an average of 2.89 days a month, with 7 per cent revealing they never worked from home. Mandatory work-from-home measures changed all that, with working days shifting for many. 
  • 33 per cent of respondents said their working day is longer now that they are working from home, compared to 19 per cent who said their working day is shorter. However, 48 per cent said that the length of their working day hasn’t changed.
  • When asked how the impact of Coronavirus has affected the structure of their working day, nearly half (49 per cent) of office workers said that they are working to a more flexible schedule. This was followed by:
    • ‘I am eating meals at irregular times’ (29 per cent).
    • ‘I have had to use my time more efficiently to complete tasks in my working hours’ (23 per cent).
    • ‘I am often working late into the evening’ (23 per cent).
  • 56 per cent of respondents said that they enjoy the flexibility to dip in and out of work when they choose.
    • 29 per cent said they have to make a conscious effort to stop working at their normal time.
    • 22 per cent said they are finding it really difficult to switch off from work.
    • 20 per cent said they struggle to end their working day and find that they are working into the evening.
  • In order to increase productivity during the Coronavirus lockdown, 27 per cent of employees said their company has deconstructed jobs into component tasks to make it easier to see which tasks can be performed by workers working remotely or in other geographical locations.
    • 17 per cent said they have introduced more automation and ‘intelligent technologies’.
    • 17 per cent said that traditional organizational hierarchies have now been disregarded.
  • 31 per cent of respondents said they are more productive when working from home, compared to working in the office.
    • 47 per cent said their productivity is the same.
    • While 22 per cent said they are less productive. 
  • 46 per cent of employees said they are getting extra rest or sleep with their additional spare time. This was followed by:
    • ‘I am exercising more frequently’ (34 per cent).
    • ‘I am now pursuing wellness activities’ (20 per cent).
    • ‘I am now pursuing creative activities’ (20 per cent).
  • 24 per cent of employees said their organization introduced monitoring or surveillance technology to check up on employees while they are working from home.
    • 19 per cent said they were comfortable with this.
    • While 5 per cent said they were not comfortable with this.
    • Of those whose organization did not install this technology, 43 per cent said they would not be comfortable with this. 
  • 19 per cent are using some apps, software or devices for work purposes that have not been officially approved, or have been explicitly banned by their IT or leadership team. Of those who are using unapproved technology, 50 per cent are using video conference apps. This was followed by:
    • 43 per cent are using their own personal device(s)
    • 41 per cent are using instant messaging apps
    • 38 per cent are using social media
  • 62 per cent of office workers from Canada agree with the statement ‘I really miss the social aspects of office working’.
    • Contrastingly 52 per cent disagreed with the statement ‘I am finding it difficult to learn how to use all the new and different digital tools since working from home’.
  • To help stop the spread of bacteria and viruses, 69 per cent of employees would like to see hand sanitizer available in all communal areas on their return to the office. This was followed by:
    • ‘More frequent and better-documented office cleaning policies’ (51 per cent).
    • ‘Only required to go to the office on certain days/for certain activities’ (49 per cent).

About the survey

Commissioned by Citrix, OnePoll surveyed 7,500 office workers in mid-sized and large enterprises across Germany, the US, UK, Australia, Canada, France, and the Netherlands working mainly from home due to the current situation. The survey was conducted in April and May, 2020.

Citrix and Microsoft Partner To Accelerate The Future Of Work

Posted in Commentary with tags , on July 14, 2020 by itnerd

The workplace of the future will look a lot different than it did just a few months ago. The global pandemic has caused both employees and companies to rethink how and where work gets done. More organizations will make remote work a permanent part of their cost and workforce management strategies. They will also reexamine the structure and role of their office environments to keep employees safe and productive and enable greater agility across the enterprise. 

To drive business continuity and growth, organizations will need to embrace more flexible work models that accommodate these new priorities. Citrix Systems, Inc. and Microsoft Corp. are joining forces to reimagine this new, flexible workplace. Employees need a consistent experience and seamless access to the applications and insights vital to doing their best work wherever work needs to get done. To address this challenge, the technology leaders today announced they will partner to help organizations accelerate the move to the cloud and speed adoption of digital workspaces and virtual desktops.

The multi-year agreement builds upon and expands one of the industry’s longest strategic partnerships. Under the terms of the deal, Microsoft will select Citrix® Workspace as a preferred digital workspace solution, and Citrix will select Microsoft Azure as a preferred cloud platform to move existing on-premises Citrix customers to Microsoft Azure and enable people to work anywhere across devices.

Citrix and Microsoft will provide joint tools and services to simplify and speed the transition of on-premises Citrix customers to Microsoft Azure. The companies will also devise a connected roadmap to enable a consistent and optimal flexible work experience that will include joint offerings comprised of Citrix Workspace, Citrix SD-WAN, Microsoft Azure and Microsoft 365 sold through their direct sales forces via the Azure Marketplace and a robust community of channel partners. Microsoft will lead sales with Citrix Cloud to move existing on-premises Citrix customers to Azure. 

Both Citrix and Microsoft will maintain their long-standing policies of supporting choice for those customers who request alternatives to meet their business requirements.

Enabling the Agile Enterprise

The global pandemic has accelerated the need for companies to adopt a flexible operating approach that allows them to manage their resources – from talent to offices to technology – in a dynamic way that can scale quickly to adapt to changing market conditions. 

Delivering the Future of Work Today

Through the deepening of this partnership today, Citrix and Microsoft are helping CIOs to minimize the risk, cost, and complexity in accelerating their transformation to cloud and enable greater agility, productivity, and security. Combining the power of the cloud with Microsoft Azure, Microsoft 365 and Citrix Workspace provides a platform for flexible work by giving employees unified access to all of the applications, content, and business services they need to be productive and secure wherever and whenever work needs to get done. 

Deepening Ties 

As part of their new agreement, Citrix and Microsoft will develop a connected roadmap to simplify and accelerate the transition of application workloads to Azure and enhance the performance of Windows Virtual Desktops. Together, Citrix Virtual Apps and DesktopsCitrix Managed Desktops and Windows Virtual Desktops will provide a complete and seamless way for customers to run all their application workloads on Azure and access Windows-based applications across devices or platforms.

Citrix will also invest in building a Microsoft-centric Citrix Workspace, providing deep integrations to optimize performance, functionality, and micro-apps for Windows Virtual Desktop and Microsoft 365, including Microsoft Teams. 

In addition, Citrix will use Azure and Microsoft 365 across its operations to accelerate innovation and enhance productivity.


Citrix Workspace is available for delivery on Azure today. Click here to learn more about how your organization can make the transition and the benefits that doing so can deliver.

For more insight on the impact of this partnership announcement, check out this executive video with Brad Anderson, Corporate Vice President, Microsoft and PJ Hough, Chief Product Officer, Citrix.

Citrix Survey Shows IT Leaders Preparing For The New Work Order

Posted in Commentary with tags on June 5, 2020 by itnerd

The coronavirus has challenged IT organizations around the world in ways unimaginable. But new research conducted by Citrix, along with Censuswide, surveyed 3,700 IT leaders from seven countries, including 503 from Canada. IT leaders reported on their responsibilities for keeping employees connected and working from home, and how they believe the corporate world is now changed post-Covid-19. The full study can be found here. But here’s the highlights from a Canadian perspective. The results provide a look at how Canadian IT leaders are rising to the occasion, accelerating their digital transformation efforts on average by 1.3 years to accommodate more flexible ways of working after the pandemic subsides. Over three-quarters believe a majority of workers will be reluctant to return to the office as it was, while 61 per cent say they are expediting their move to the cloud as a result.


  • From those interviewed, 75 per cent agreed they were concerned about the security of their data as the result of employees working from home. 
  • This stems from respondents agreeing they have seen a spike in employees installing unsanctioned communications channels/ software/ software in business operations/ communications 53 per cent. 
  • The rise in use of shadow IT/ unsanctioned channels/ software is an alarming 68 per cent, with 57 per cent agreeing shadow IT is a significant risk to the organization’s data compliance. 
  • 45 per cent of IT leaders report having 40 per cent or more of its employees working from home using personal devices rather than corporate devices
  • 75 per cent have seen an increase in security-related queries as the result of home and remote working in response to COVID-19.
  • Canadian IT leaders are under extreme pressure as provinces begin to reopen, topping the list as one of the most stressed, alongside the UK. 


  • Prior to COVID-19, 24 per cent of companies did not have a business continuity plan that considered having the majority of the workforce working from home, while only 42 per cent did. Only 29 per cent of companies had a pandemic business continuity plan.
  • Only 31 per cent of organizations allowed a majority of their workforce to work remotely three days or more of the week. 
  • Canadian IT leaders are now at the forefront of digital transformation, rapidly introducing new software/ applications to enable working from home. 
  • 52 per cent have implemented cloud-based document collaboration software, 42 per cent are using public cloud services, while 35 per cent have implemented digital workspace platforms. 
  • While rushing this process is not advised, 68 per cent say the pros outweigh the cons as a protective measure to ensure business continuity. 
  • Rapid digital transformation does not come without its share of challenges. The leading factors right now resulting in organizational challenges when transforming are:
    • IT hardware (Availability) (80 per cent)
    • IT software (Ability to scale) (80 per cent)
    • Corporate culture (64 per cent)
    • Corporate policies and procedures (70 per cent)
    • Lack of employee training (67 per cent)
    • Regulatory restrictions (66 per cent)
  • However, respondents are also saying there are added benefits like an increase in innovative approaches to teamwork and project collaboration (62 per cent), with 69 per cent hearing back from employees that the use of informal channels for communication and operations (i.e. Slack) are helping their teams be effective in working from home. 


  • Canadian IT leaders are finally getting the recognition they deserve with 80 per cent agreeing that the IT function/ department is more valued than it has ever been before. 
  • Respondents also say:
    • My visibility and status at my organization has increased (71 per cent).
    • Contact between IT and my organization’s leadership team has increased significantly (76 per cent).
    • IT is seen as business critical to my organization right now (81 per cent).
    • My organization has now realized how critical IT is to the operations of the business (77 per cent). 

Additional Facts:

  • 64 per cent agree that it has been surprisingly easy for the majority of the company to work from home. 
  • 36 per cent of respondents stated that “old school” leadership wanting people to be present at the office at all times, held back the digital transformation of their company.
  • 70 per cent think their organizations should have invested more in the software that enable employees to work from home.
  • Some unexpected humorous challenges the workforce has reported while working from home are:
    • 28 per cent report children and pets making a guest appearance on professional calls/ videos.
    • 23 per cent have had video conferencing clashes where meeting participants accidently joined calls not meant for them.
    • 22 per cent having tech equipment damages due to domestic dramas (children spilling drinks on laptops or pets chewing through power cables, for example).
    • 25 per cent of employees not muting themselves when on a work call as they visit the bathroom or have other personal moments.
    • 16 per cent of employees failing to dress appropriately for video calls, causing corporate embarrassment.

About the study

This study was based on interviews conducted in April/May 2020 with 3,770 IT decision makers within medium and large organizations from the following seven markets: USA, UK, Australia, Canada, Germany, France, the Netherlands. Respondents work in the following sectors: Financial Services, Healthcare & Life Sciences, Telecommunications / Media Technology, Professional Services, Manufacturing, Retail, Other. The research was conducted by Censuswide ( on behalf of Citrix.

Citrix Announced As A Leader In Virtual Client Computing

Posted in Commentary with tags on March 11, 2020 by itnerd

Citrix Systems, Inc. has announced that it has been named a leader in virtual client computing (VCC) solutions in the recently published IDC MarketScape: Worldwide Virtual Client Computing 2019-2020 Vendor Assessment (Doc #US45752419, January 2020).

Designed to assess the market for VCC solutions, the report evaluated 10 vendors on two key criteria: strategy and product capabilities. Citrix was identified as a Leader for the:

  • Alignment of its strategy with expected market trends over the next five years and ability to adapt to unanticipated changes.
  • Completeness and competence of its core functionality and competence of extended functionality.

A Unified Platform for Work

The company was specifically recognized for leveraging Citrix® Virtual Apps and Desktops alongside its network, endpoint management and security offerings to create an integrated, user-centric digital workspace. According to IDC analyst Shannon Kalvar, “This unified platform allows for rapid innovation.”

A Modern Solution Built on Flexibility and Choice

The assessment also called out Citrix’s investments in hybrid cloud enablement and management of virtual apps and desktops, including traditional on-premise offerings and hosted solutions, along with integrations with public cloud vendors. “Combined with recent innovations in Citrix’s HDX streaming protocols, the Citrix platform can support a wide range of deployment scenarios and workload locations,” Kalvar noted.

A True Digital Workspace

Together with Citrix Workspace™, Citrix Virtual Apps and Desktops goes beyond traditional desktop virtualization, enabling companies to serve up personalized access to the systems, information and tools their employees need in one, unified experience and dynamically apply security policies based on a user’s behavior and environment so they can work when, where and how they want with the confidence that their applications, information and devices are safe.

To learn more about Citrix solutions and the value they can deliver for your organization, click here. To download a complimentary copy of the IDC report, click here.


If You Haven’t Patched Your Citrix Application Delivery Controller and Unified Gateway, You Might Already Be Pwned By Hackers

Posted in Commentary with tags , on January 13, 2020 by itnerd

Last month Citrix disclosed a critical security hole (CVE-2019-19781) in both its Application Delivery Controller and Unified Gateway (formerly known as Netscaler ADC and Netscaler Gateway). What’s bad about this security hole is that thousands of systems planet wide were thought to be at risk. BadPackets found a staggering 25000 of them without really trying too hard yesterday.

Well, if you haven’t patched this, then you might be in trouble. Researchers have now publicly shared working exploit code for the remote takeover bug. The proof-of-concept code can be used to trivially achieve arbitrary code execution with no account credentials. Which of course is bad. But what is worse is that attacks have apparently already begun. Which means that as I type this, you might already be pwned by hackers. Thus I would suggest that if you have a Citrix Application Delivery Controller and Unified Gateway, you might want to put down that coffee and check to see if you’re protected from this. And if you aren’t, I’d be apply patches ASAP. Plus I’d be taking a look at your IT infrastructure to see if the bad guys are already in and setting up shop.

New Updates to Citrix Workspace Now Available

Posted in Commentary with tags on December 13, 2019 by itnerd

Technology has made our personal lives easier than ever. But it’s complicating things in the office. On any given day, the average employee spends nearly 65 percent of their time on busy work and in meetings, 20 percent searching for information and just 15 percent doing what they want and are paid to do. Why? Because technology that was supposed to streamline work has only made it more complex. Citrix Systems, Inc. is out to change this. The company today announced general availability of new features within Citrix® Workspace™ including an intelligent feed and personalized workflows designed to simplify work by eliminating digital noise and automating meaningless tasks so that employees can focus on their core jobs and be their best.

Quieting the Noise

In the course of a typical day, employees:

  • Use more than a dozen apps to get work done – often four or more just to complete a single business process like submitting expenses, booking travel, submitting purchase orders or approving time off.
  • Spend at least 20 percent of  their time searching for information they need to do their jobs
  • Are interrupted by a text, chat, or other alert 1,110 times a day, or about every two minutes.

Enabling the Future of Work Today

But this is about to change. By 2021, IDC Predicts that 60 percent of Global 2000 companies will have adopted a future-workspace model —a flexible, intelligent, collaborative virtual/physical work environment —to improve employee experience and productivity, with 10 percent adopting workspace as a service. And Citrix will be at the forefront of this transformation. (IDC FutureScape: Worldwide Future of Work 2019 Predictions, Doc # EMEA44255218, October 2018)

Personalizing Work

Using Citrix Workspace, companies can optimize the work day for every employee by organizing, guiding and automating work in an intelligent and personal way that enables them to focus on doing what they do best – and do it best.

Unbundling Monolithic Apps

Infused with innovative technologies such as machine learning and micro applications, Citrix Workspace enables organizations to create a single, unified and experience that is intelligent and secure across apps and data. Leveraging out of the box integrations to the world’s most commonly used applications, including SAP (Ariba, Concur and SuccessFactors); Microsoft (Dynamics, Power BI and Teams); Google G-Suite (Drive, Calendar and Directory); Salesforce; Workday; Atlassian (Jira); Zendesk and ServiceNow; more than 100 pre-configured microapps and the new intelligent features, companies can:

  • Automate repetitive, valueless tasks.
  • Extract the most pertinent tasks and insights from systems of record and deliver them in intelligent feeds to individual users on any device or channel.
  • Create single-purpose steps to simplify the execution of mundane tasks such as filing expenses, requesting time off and submitting purchase orders, among other things.
  • Build personal workflows around individual employees with context and smarts so they can spend less time on menial tasks and focus on meaningful work.

In addition, companies can also connect through Citrix Workspace to legacy, homegrown systems and create engaging micro applications and micro automation using low-code tooling.

Using Citrix Workspace, companies can remove the complexity from work and create a highly personalized experience that enables employees to be their most productive and use the special skills they were hired for to create value.

Click here to learn more about the new features and how Citrix Workspace can help your organization transform the employee experience and deliver the future of work today.