“Touch Disease” Lawsuit Filed Against Apple In Canada

Late last month, Apple had a class action lawsuit filed over what has become known as “touch disease”, which is a hardware problem that causes iPhone displays to become unresponsive and feature a thin gray flickering line along the top. Now a similar lawsuit has been filed in Canada. Here’s the details from the CBC:

“As they began to have more and more complaints and people were going to them — and we’ve had significant numbers of people contact us — they brushed it under the rug,” claims Regina lawyer Tony Merchant.

In September, Merchant’s firm, Merchant Law Group, filed two class actions against Apple, one Canada-wide and one solely for Quebec residents.

The proposed suit, filed at the Court of Queen’s Bench for Saskatchewan, would include all Canadian iPhone 6 and 6 Plus customers. It alleges that Apple was negligent because it supplied a defective phone, “knowingly and intentionally concealed” from customers the defect and failed to provide a proper remedy.

Merchant claims the most Apple has done for customers is offer to resolve the problem for a price — around $300.

Apple declined to comment on any of the suits, which have yet to be certified in court.

Apple has yet to deal with this at any level. But as these sorts of lawsuits start to multiply, one would think they will have to deal with this. Though it is always possible that they could just fight it in court and not really do what’s right for their cusotmer base. I believe we’ll find out soon enough.

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