Samsung Kills Off Galaxy Note 7

Samsung, the company who has redefined the term “my phone is blowing up” has announced that it is stopping production of the prone to explode Galaxy Note 7 forever. CNN has the details, but let me hit the highlights for you:

  • Consumers are to turn the phones off and leave them turned off immediately.
  • Starting Thursday,  customers in South Korea will be able to exchange their Note 7 for another smartphone. No word on when other geographies will get similar treatment.

Now, this will cost Samsung $9.5 billion or so. But that’s not the real problem. The real problem is that this is an epic black eye on the company. Samsung was the go to company for Android phones. I think it’s safe to assume that this is no longer the case, and it will be interesting to see going forward if Samsung can recover from this. It’s been done before with companies like Audi with their runaway acceleration problems in the Audi 5000, and Ford with the infamous Pinto both being able to overcome events that should have killed them. Thus it is possible that Samsung can do the same.

UPDATE: Samsung has announced details for Canadians on how to return their Galaxy Note 7.


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