Apple’s Software Quality Has Become A #EpicFail

Over the last little while, Apple seems to have gone from a company who can put out quality software to one that at best struggles to do so. While yesterday’s absolutely colossal macOS security hole which allows anyone to pwn a Mac with very little effort is the issue that’s bringing this to the forefront, there are other examples that indicate that Apple’s software quality has been slipping for a while. For example, around the time that macOS High Sierra shipped, there was a zero day bug that was discovered that allowed for password theft. Shortly after that another horrible security hole that Apple had to quickly patch appeared. Both of these flaws should have been caught in Apple’s QA cycle. But clearly that didn’t happen.

iOS users haven’t escaped this as iOS 11 has been a bit of a buggy mess with updates coming out every couple of weeks or so to try and address issues in their mobile OS. But bugs still persist. And some glaringly obvious ones. I’ve personally noticed issues with the mail application where it can misreport the number of unread emails at times, and it gets stuck in a particular orientation (ie. it’s in landscape when you’re holding the phone in a portrait orientation). There are others that I’ve along with others such as Gizmodo writer Adam Clark Estes have noticed. He went on a bit of a rant recently about how bad iOS 11 was. And the thing is, he’s right. Everything he lists are things that should have been caught in the QA cycle. But they weren’t.

In both the examples above, you’ll see that the thing in common was that Apple’s QA cycle isn’t catching some glaringly obvious bugs before they go out the door. That’s shocking as Apple used to be a company that got the details right. At present, they can’t seem to do that. Now I could go on and list other bugs in other Apple products that fit the above pattern of stuff that should have been caught in the QA cycle instead getting out the door. But I won’t. Instead I will encourage you to do a search using the search engine of your choice for terms like “watchOS 4 bugs” or “macOS High Sierra bugs” or “iOS 11 bugs” and you’ll see the volume of things that people are coming across. I’ve been a long time Mac user and I have never, ever seen Apple’s software quality be this bad. Clearly Tim Cook and company have been spending too much time building Apple Park to focus on what got them to the position where they could build Apple Park. Which is putting out quality products that people love. Right now, it seems that Apple has forgotten about the quality part, and that is an #EpicFail on their part.

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2 Responses to “Apple’s Software Quality Has Become A #EpicFail”

  1. […] Now, as I stated before. This should not have happened. Apple has made the news for all the wrong reasons. And by that I mean that the mainstream press and not just people like me are talking about this. I really hope they have learned from this and they pull up their socks and improve the quality of their software as it is really lacking in that department as of late. […]

  2. […] this point you have to ask yourself what has gone wrong with Apple’s QA as this highlights what I said about it being an #EpicFail. It never used to be this bad and we’ve now had over a week of solid security issues that are […]

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