Linio Becomes The First Latin America Retailer To Implement The WhatsApp Enterprise Solution

In December, Linio became the first retailer in Latin America to implement the pilot for WhatsApp Enterprise to offer a messaging service to follow up on your orders in real time. From now on, with any purchase made in Linio in all of the 8 countries that Linio are in, will receive via WhatsApp, a message with the status of their order. The message includes their order confirmation and link for tracking the order and delivery date.

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The pilot test started earlier in November when Linio was registered as a Verified Account for WhatsApp Business. In this stage of testing, users will only receive notifications for their orders, but communication between the user and Linio to clarify their doubts, will be available shortly.

For user safety and security, just click at the contact name in the top of the conversation, to see a green badge with “Verified” next to it. This confirms that you are speaking with our company.

The collaboration of these two companies generates a big difference in the market, helping to improve relations with the consumers, innovating in the optimization of the service, offering the best technology, and achieving the best shopping experience for all the users that use Linio platform.

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