HP Launches Device As A Service For Apple To Solve Major Customer Pain Point

HP Inc. today unveiled an expansive new set of Device as a Service (DaaS) offerings for customers and channel partners, including the launch of DaaS for Apple. HP will provide support for iPhone, iPad, Mac, and other Apple devices used by commercial customers in mixed operating system (OS) environments. The company also introduced new virtual reality (VR) solutions and predictive analytics capabilities available as a service to support a broader range of customer needs.

The growth of HP DaaS comes as corporate IT departments are seeking new ways to manage both HP and other manufacturer devices more efficiently and effectively. HP has delivered strong growth in its services business, with HP DaaS now available from nearly 100 channel partners around the world.

As part of HP’s expanded DaaS offering, customers will be able to pair iPhone, iPad, Mac, and other Apple devices with HP’s world-class support, managed services, and analytics. HP estimates that by 2020 there will be 9 billion commercial devices worldwide, with an average of four devices per user. Mixed-device environments are the norm in today’s world and becoming increasingly difficult and costly for organizations due to the number of devices, managing multiple device types, OSes, and vendors.

HP is embracing mixed-device environments by offering complete solutions to customers extending far beyond HP-manufactured hardware. DaaS for Apple is the latest example, currently offered directly from HP in the U.S. with plans to expand to other countries and select channel partners over the next year.

Additionally, the HP DaaS product line includes the latest and most innovative HP devices. The new HP Virtual Reality solutions, including the HP Z4 Workstation and HP Windows Mixed Reality VR headset, are now available as a service through HP DaaS. The HP Z4 Workstation is ideal for design, engineering, simulation, and visualization, and it can easily handle tasks that require high-frequency processing, multiple cores and high-powered GPUs. The HP Windows Mixed Reality VR headset delivers a stunning immersive computing experience due to its1440x1440 resolution per eye and up to a 90Hz refresh rate. Users will enjoy six degrees of freedom, no tracking boundaries, and the included wireless motion controllers.

According to IDC, 63 percent of commercial IT managers say their resources are drained by device management and would like to be able to focus on other IT projects such as mobility, business applications, and security initiatives. To help free up resources, HP is expanding its real-time hardware analytics and proactive device management capabilities. This service from HP enables customers to analyze hardware performance, detect potential problems in advance, and proactively implement corrective actions. The unique data analytics capabilities of HP DaaS are now available on Windows, Android, iOS, and macOS devices – creating a multi-OS solution that’s designed to boost IT efficiency and improve employee experiences.

HP DaaS agreements can also be tailored to fit customers’ unique needs by easily adding specific device lifecycle services. Today the company introduced HP Tech Café Market Enhanced, an end-to-end vending and storage solution that provides instant access to accessories and 24/7 lockers for device swaps or repairs. In addition to vending and storage, HP will manage the ordering, replenishment, and reporting for customers. The solution supports the needs of an increasingly mobile workforce and significantly simplifies life for IT departments.

For more information about HP Device as a Service, please visit www.hp.com/go/DaaS or see HP at Mobile World Congress 2018 in Barcelona on February 26 – March 1, 2018.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: