CRTC Ordered To Investigate The Sales Practices Of The “Big 3” Telecoms

I am going to go out and limb and say that execs at Bell, Rogers, and Telus might be a wee bit concerned by the fact that the Canadian Government has ordered the CRTC to investigate their sales practices:

The federal government is ordering an investigation following allegations that Canada’s largest telecommunications companies are using “misleading” and “aggressive” tactics to sell products and services.

Innovation, Science and Economic Minister Navdeep Bains has ordered the Canadian Radio-television and Telecommunications Commission (CRTC) to investigate and report on the sales practices used by Canada’s largest telecommunication companies. 

The minister also called for a public inquiry to allow Canadians to voice their concerns and said the resulting inquiry report will have to propose potential solutions.

What’s interesting is that Rogers, Telus, and even Shaw who owns Freedom Mobile claim to be open to a public inquiry. But there’s no comment from Bell. Seeing as they have been found to be the worst offenders when it comes to this sort of thing. I think it tells you all you need to know about Bell.

I think that we’ll figure out how much the telcos care about this if they go on an aggressive PR offensive and if they even make some sort of minimal decrease of your telco bill.

Stay tuned. The inquiry has until the end of February of next year to its work. And seeing  as next year is an election year, action might even be taken by the government if something pops up that they can lock on to so that they can score some cheap political points.


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